Welcome to Trust wide news 

Here, you will find all of the latest news around the Trust which applies to all staff. 

If you have any news you would like to share, please email the communications team with your story and pictures if available: communications@merseycare.nhs.uk

  • New Ambulance Delay Medical Advice Line

    13 February 2026

    A new Ambulance Delay Medical Advice Line is going to be piloted to support staff when NWAS delays impact patient safety. The advice line is Trust-wide and aims to provide staff with clinical oversight to ensure safe, timely and coordinated care. The pilot will run from 16 February to 28 March 2026. Operational hours will be Monday to Friday, 9am to 5pm.

  • Category: Trust news

    Pharmacy opening hours - Easter bank holiday

    16 March 2026

    Pharmacy opening hours for this bank holiday weekend can be found below.

  • Category: Trust news

    Planned Net2 Door Migrations

    16 March 2026

    As part of the Trust-Wide Net2 Access optimisation progress, the following locations will have the Net2 Doors migrated to a new server as part of a wider review of security and standardisation of access levels across all sites. Dates have been agreed with Site Managers and Clinical Leads.

  • Category: Community Care

    Pathology Results – New Feeds Now Live in Rio and PACIS for Warrington and Halton and MWL (Whiston) Labs

    16 March 2026

    We are pleased to confirm that two new pathology result feeds are now live and publishing directly into both Rio and PACIS.

  • Category: Trust news

    NHS England – Community of Practice Outcome Measurement in Mental Health Services

    16 March 2026

    NHS England have recently established a community of practice for anyone with an interest in outcome measurement in mental health. They are hosting the second meeting on Monday, 27 April between 1pm and 2.30pm where they will welcome Dr Howard Ryland, Specialist Advisor on outcome measures in mental health at the Royal College of Psychiatrists who will share insights from the College’s outcomes survey.

  • Category: Trust news

    Marking World Sustainable Procurement Day

    16 March 2026

    21 March is World Sustainable Procurement Day, a great opportunity to highlight the progress we’re making in reducing our environmental impact through smarter, more sustainable purchasing.