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The Patient Safety Team enables the delivery of safe, quality patient care. The team creates safe systems to:

  • Reduce the potential for unintended and avoidable harm
  • Minimise risk to patients whilst they are receiving care
  • Review with an open and transparent approach when things have not gone as planned, involving service users and their families where possible, and identify learning  
  • Build on good practice so that patients have the best possible experience of care
  • Support staff to minimise patient safety incidents and drive improvements in safety and quality.

The team provides clinical and non–clinical patient safety expertise across the organisation. The team sets policy direction and works with partner organisations like other NHS bodies, CQC and the Department of Health and Social Care (DHSC) to improve patient safety.

The team are committed to supporting a restorative just and learning culture across the organisation. This means that when something doesn’t go as planned, staff are supported to have open discussions without fear of blame, where the focus is on “what was responsible, not who is responsible”. By understanding what has happened, we can learn from incidents and improve the quality of our services.

The Patient Safety Team is comprised of the various teams included below and manages the functions detailed. Click on each box to find out more:

Level of Harm Aide Memoire

Knowing the level of harm experienced as part of a patient safety incident is important to ensure we report correctly and can meet our statutory Duty of Candour requirement.

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Find out more in the attached document.