The purpose of the formal engagement meetings is to enable CQC to monitor provider performance and actions to support trusts in their quality improvement efforts. It also provides the Trust with the opportunity to respond formally to concerns at the earliest opportunity and submit evidence of action taken to provide formal assurance. Divisional leads attend the meeting to feedback on areas of concern, good practice and feedback any changes to the services.
As part of this, CQC request data on key areas as described below.