Welcome to the pharmacy prescription tracking system information page.
On this page you will find a selection of useful resources and information to help you get the most out of the prescription tracking system when the system goes live in June 2025.
If you have any queries please do not hesitate to contact the Digital Pharmacy Team at digitalpharmacy

What is the pharmacy prescription tracking system?
The pharmacy prescription tracking system uses barcode technology to track prescriptions, providing real time insights into pharmacy operations.
Process
- Staff book in prescriptions and a barcode is generated.
- Each step of the dispensing process like clinical check and labelling are recorded using the barcode.
- Real-time updates on prescription status and completion time are available to ward and community locations.
- There are opportunities for further optimisation using outpatient SMS notifications and deliveries tracked using a smartphone app.

Training materials
To access the elearning, please visit the LMS Information page and follow the instructions for Mersey Care and IM Staff. Once logged in search for PTS5 Prescription Tracking System.
For medicines management staff a separate training webinar is being organised and the recording will be shared here in due course.
Quick reference guides will be uploaded here when they are approved by the digital pharmacy team.