Information alert

The Prescription tracking system is now live at Maghull Medicines management building, Hollins Park dispensary, wards and community locations.

Staff are now able to track prescriptions rather than phoning the relevant department. 

Welcome to the pharmacy prescription tracking system information page

 ​​​​​​​​​​​​​
Screenshot_5-6-2025_154126_www.tmsinsight.com.jpegOn this page you will find a selection of useful resources and information to help you get the most out of the prescription tracking system when the system goes live in June 2025. 

If you have any queries please do not hesitate to contact the Digital Pharmacy Team: digitalpharmacy@merseycare.nhs.uk


What is the pharmacy prescription tracking system? 

Screenshot_5-6-2025_12210_www.tmsinsight.com.jpegThe pharmacy prescription tracking system uses barcode technology to track prescriptions, providing real time insights into pharmacy operations. 

Process

  1. Staff book in prescriptions and a barcode is generated. 
  2. Each step of the dispensing process like clinical check and labelling are recorded using the barcode. ​​
  3. ​​​​​Real-time updates on prescription status and completion time ​​​​​​are available to ward and community locations. 
  4. There are opportunities for further optimisation using outpatient SMS notifications and deliveries tracked using a smartphone app. 

Training materials 

To access the elearning, please visit the LMS Information page and follow the instructions for Mersey Care and IM Staff. Once logged in search for PTS5 Prescription Tracking System. 

For medicines management staff a separate training webinar is available. Please contact the digital pharmacy team for the training link and the declaration of learning form that needs to be completed

Quick reference guides are available below. 

Below are the Quick Reference Guides (QRG's) for the Prescription Tracking System. 

PTS QRG 001- Booking in Prescriptions

PTS QRG 002- Prescription Collection

PTS QRG 003- Accessing the PTS on wards and clinics

If you require any further information please contact the digital pharmacy team.