Making work work better
Small, thoughtful adjustments can make a big difference. This page explains what workplace adjustments are, how they can help, and how to put them in place.
Use this page to understand what’s possible and how to get started.
Reasonable workplace adjustments are changes that help reduce barriers for neurodivergent people at work or when accessing services. They recognise that people think, process information and experience the world differently - and that the environment, not the person, is often the thing that needs to change.
Reasonable adjustments are appropriate when someone is finding aspects of work or communication difficult because of how things are set up, rather than because of their ability. You do not need a formal diagnosis to talk about or agree reasonable adjustments.
Neurodivergent people (including autistic people and those with ADHD, dyslexia, dyspraxia or other forms of neurodivergence) may benefit from reasonable adjustments when they experience challenges such as:
- sensory overload (noise, lighting, busy environments)
- difficulty processing verbal information
- challenges with change, uncertainty or unclear expectations
- needing more time to focus, organise or respond
Everyone’s experience is different, so the most important starting point is listening and asking what helps.
There is no one‑size‑fits‑all approach. Adjustments are individual, agreed through supportive conversations, and can be reviewed over time.
Environmental adjustments
These help reduce sensory overload and create calmer, more comfortable spaces, for example:
- quieter working or waiting areas
- reduced background noise or visual clutter
- changes to lighting or seating
- predictable, consistent environments where possible.
Communication‑based adjustments
These support understanding and reduce anxiety, such as:
- clear, direct language and fewer assumptions
- written follow‑ups or summaries of conversations
- agendas or questions shared in advance
- avoiding unnecessary jargon or figurative language
- allowing extra time to process and respond.
Flexibility and ways of working
These help people work in ways that suit how they think and focus, for example:
- flexible start and finish times
- regular routines and predictable schedules
- breaking tasks into smaller steps
- additional breaks or quiet time
- adjustments during periods of change or pressure.
A supportive approach
Reasonable adjustments work best when they’re part of an ongoing conversation, not a one off decision. Needs can change, and it’s okay to review what’s working and what isn’t.
Adjustments are personal and should be treated with care and confidentiality. Creating a safe, understanding environment helps neurodivergent people feel valued, supported and able to thrive.