Community Services

Our staff deliver community health services to people in their own homes, in locations including health centres and clinics, NHS Walk-in Centres and an older adults intermediate care ward at Aintree University Hospital site.

We are the largest provider of 0 to 19 services across Liverpool and Sefton, working in partnership to improve the health and wellbeing of 160,000 local children and their families.

We also deliver specialist dental health care, therapies, medicines management and nutrition and dietetics service. Our teams work closely with GPs and other health and social care services to ensure patients are cared for with the best support, closer to their home.

Our community nurses enable people to be cared for in their own community and remain as independent as possible, rather than having to go to hospital. Many of these services are delivered out of hours, 24 hours, seven days a week.

Every year our staff deliver care to thousands of patients and at the same they will be talking to their families, carers and their communities. These hundreds of thousands of interactions mean that our staff are best placed to understand patients’ holistic health and social needs, including education, prevention and self care.

Services

Our stories

  • New Ambulance Delay Medical Advice Line

    13 February 2026

    A new Ambulance Delay Medical Advice Line is going to be piloted to support staff when NWAS delays impact patient safety. The advice line is Trust-wide and aims to provide staff with clinical oversight to ensure safe, timely and coordinated care. The pilot will run from 16 February to 28 March 2026. Operational hours will be Monday to Friday, 9am to 5pm.

  • Category: Community Care

    Stay Strong. Get Vaccinated

    4 March 2026

    There is new guidance on encouraging families whose children have missed their vaccine to get vaccinated. It’s never too late to catch up.

  • Category: Mental Health Care

    Perinatal Awareness Training Session

    2 March 2026

    There are new dates for the Perinatal Mental Health Awareness Training for Urgent Care Services in Cheshire and Mersey: These sessions are for anyone working in Urgent Mental Health Care Services (e.g. Crisis Line, First Response, Home Treatment, Liaison Psychiatry, etc) in Cheshire, Knowsley, Halton, Liverpool, Sefton, St Helens, Warrington and Wirral.

  • Category: Community Care

    Delays in Immunology Allergy results - Analyser now fully operational

    2 March 2026

    We are sending our apologies for the delays to allergy results throughout February. These were caused by intermittent analyser faults. The analyser is now fully operational, and our recovery plan is underway. We expect to clear the backlog within the next week.

  • Category: Community Care

    New study shows powerful results for women after birth trauma

    27 February 2026

    A paper by Katie Fox, Rebecca Griffiths Harte, Allison Pilling and Rebecca Hunter from our Maternal Mental Health Service (MMHS) shows our trauma focused MMHS group significantly reduces psychological distress and birth related PTSD symptoms. The evaluation was published in the Journal of Reproductive and Infant Psychology on 26 February 2026.

  • Category: Community Care

    Further services move EMIS Orgs

    24 February 2026

    Southport and Formby Pain Management service will be moving from EMIS Org 141137.