Community Services

Our staff deliver community health services to people in their own homes, in locations including health centres and clinics, NHS Walk-in Centres and an older adults intermediate care ward at Aintree University Hospital site.

We are the largest provider of 0 to 19 services across Liverpool and Sefton, working in partnership to improve the health and wellbeing of 160,000 local children and their families.

We also deliver specialist dental health care, therapies, medicines management and nutrition and dietetics service. Our teams work closely with GPs and other health and social care services to ensure patients are cared for with the best support, closer to their home.

Our community nurses enable people to be cared for in their own community and remain as independent as possible, rather than having to go to hospital. Many of these services are delivered out of hours, 24 hours, seven days a week.

Every year our staff deliver care to thousands of patients and at the same they will be talking to their families, carers and their communities. These hundreds of thousands of interactions mean that our staff are best placed to understand patients’ holistic health and social needs, including education, prevention and self care.

Services

Our stories

  • New Ambulance Delay Medical Advice Line

    13 February 2026

    A new Ambulance Delay Medical Advice Line is going to be piloted to support staff when NWAS delays impact patient safety. The advice line is Trust-wide and aims to provide staff with clinical oversight to ensure safe, timely and coordinated care. The pilot will run from 16 February to 28 March 2026. Operational hours will be Monday to Friday, 9am to 5pm.

  • Category: Community Care

    Improving our Lower Leg Pathway

    10 April 2026

    From 13 April 2026, the previous Well Leg Service will be replaced with a clearer, more proactive discharge and prevention process.

  • Category: Community Care

    Temporary change to X-ray services at Kirkby UTC

    9 April 2026

    The removal of the current X-ray equipment will begin following the closure of the service on Friday 17 April.

  • Category: Community Care

    QPA: EMIS Outbound Documents

    2 April 2026

    Your attention is drawn to a new QPA that is available.

  • Category: Community Care

    Children’s Speech and Language Therapy (SLT) services in Halton

    1 April 2026

    From 1 April 2026, North Cheshire and Mersey NHS Foundation Trust will provide Children’s Speech and Language Therapy Services in Halton.

  • Category: Community Care

    Important changes to wheelchair service referral and eligibility criteria

    30 March 2026

    These changes are being introduced to ensure we are fully aligned with NHS national guidance.