Community Services

Our staff deliver community health services to people in their own homes, in locations including health centres and clinics, NHS Walk-in Centres and an older adults intermediate care ward at Aintree University Hospital site.

We are the largest provider of 0 to 19 services across Liverpool and Sefton, working in partnership to improve the health and wellbeing of 160,000 local children and their families.

We also deliver specialist dental health care, therapies, medicines management and nutrition and dietetics service. Our teams work closely with GPs and other health and social care services to ensure patients are cared for with the best support, closer to their home.

Our community nurses enable people to be cared for in their own community and remain as independent as possible, rather than having to go to hospital. Many of these services are delivered out of hours, 24 hours, seven days a week.

Every year our staff deliver care to thousands of patients and at the same they will be talking to their families, carers and their communities. These hundreds of thousands of interactions mean that our staff are best placed to understand patients’ holistic health and social needs, including education, prevention and self care.

Services

Our stories

  • New Ambulance Delay Medical Advice Line

    13 February 2026

    A new Ambulance Delay Medical Advice Line is going to be piloted to support staff when NWAS delays impact patient safety. The advice line is Trust-wide and aims to provide staff with clinical oversight to ensure safe, timely and coordinated care. The pilot will run from 16 February to 28 March 2026. Operational hours will be Monday to Friday, 9am to 5pm.

  • Category: Community Care

    Prospectus: Mental Health Support Teams in schools

    13 March 2026

    The updated Mental Health Support Team Prospectus is now available. It’s a helpful resource for anyone working with children and young people or supporting school partnerships across Halton, Knowsley, St Helens and Warrington.

  • Category: Community Care

    ITV feature our UCR NWAS pathway

    13 March 2026

    ITV feature our UCR NWAS pathway

  • Category: Community Care

    Child Exploitation Awareness Day

    13 March 2026

    National Child Exploitation Awareness Day is 18 March

  • Category: Community Care

    Exam success - an interactive booklet to support pupils during exams

    12 March 2026

    It’s part of a wider set of mental health support workbooks developed by Mersey Care’s Mental Health Support Teams in Schools, explaining how stress can affect the body and the mind.

  • Category: Community Care

    Health Visitor Portal

    9 March 2026

    For parents, carers and families in Liverpool and Sefton from pregnancy to age five.