The Occupational Health and Wellbeing Services’ Psychological Therapy Team, deliver targeted, evidence-based psychological interventions, based on thorough assessments, to improve outcomes for staff.

The people we see have a variety of concerns and these may include:

  • Depression
  • Anxiety
  • Panic attacks
  • Social anxiety
  • Anger difficulties
  • Obsessive compulsive disorder
  • Post-traumatic stress disorder (PTSD)
  • Bereavement and loss
  • Relationship difficulties
  • Long term physical health conditions
  • Work related issues
  • Bullying
  • Work / life balance.

We understand that reaching out for help and support can be daunting. Our team are very experienced, and access to the service is free and confidential.

Please contact us if you have any questions, to arrange an appointment or to speak with a member of our team for advice and information.

 

Contact the service

Telephone: 01925 664010

Email: OHWB@merseycare.nhs.uk.

Telephone calls are responded to 8.30am to 4.30pm, Monday to Friday (excluding bank holidays). In times of high demand, please could we ask you to leave a voicemail stating your name, contact details and reason for the call, and one of our administrators will call you back.

Your Occupational Health & Wellbeing (OHWB) Service has partnered with HealthHero to provide you with access to:

•  ‘In-the-moment’ advice to staff outside of the usual OHWB opening hours. This includes signposting to urgent care where needed but excludes direct therapeutic interventions. HealthHero Assist 24/7 support line: 0141 271 7595

•  Counselling appointments via phone, video, live chat, messaging (please self-refer by contacting the OHWB department on: 01925 664010 or OHWB@merseycare.nhs.uk.

•  Free and unlimited access to award-winning online Cognitive Behavioural Therapy (CBT) knows as “Living Life To The Full”. NOTE: “Living Life To The Full” is located via the landing page when you log into the HealthHero Wellbeing hub, not the drop-down menu to the left of the screen.

Much more information is available relating to mental health and health and wellbeing on the HealthHero YourSpace page.

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Maximus deliver the Access to Work Mental Health Support Service, funded by the Department for Work and Pensions. They have already helped more than 39,000 people with anxiety, depression and stress. They provide confidential, personalised support to help people with mental health symptoms to stay in or return to work. This service is easy to access, confidential – and comes at no cost. 

Support includes:

A personalised wellbeing support plan

Ideas for workplace adjustments

Nine months of practical advice and guidance.

 

Please note there is eligibility criteria for this service and common reasons for declined referral are:

  1. Unable to contact after three attempts
  2. Employee is expecting a counselling service
  3. Individual does not wish to be supported for a period of nine months
  4. Employee does not have a mental health condition
  5. Employee has a mental health condition but is not affecting performance at work.

Nafsiyat offer confidential, one to one intercultural therapy session for colleagues from minority ethnic communities. This can be offered in a range of languages. You can self refer to Nafsiyat or your manager or colleague can complete the form.

How to access

Staff who would like to access these sessions will need to complete the self referral form. Completed forms should be sent direct to referrals@nafsiyat.org.uk.

You do not need to copy anyone into the email, but you may need to speak to your line manager to support your time out of team duties.

If needed, a friend, team leader, or colleague can submit the referral for you, however, you must give consent for them to do this. 

All referrals will be triaged within one week and you will receive your first appointment within four weeks.  All communication will be sent to you directly from Nafsiyat. 

Let’s talk about race and racism: a culturally safe reflective space

You can access a range of self-help guides at any time- Mersey Care Self Help Guides.

 

Call NHS 111 and select the mental health option.

You can also access NHS 111 online via: 111.nhs.uk. If you aren't able to make the call yourself, anyone can call on your behalf.

If you’re deaf or have hearing loss, please use the following link to be connected to a local crisis service: NHS 111 – British Sign Language (BSL) Service