Our Clinical Strategy focuses on the delivery of clinically excellent services across the Trust and should be read in conjunction with our Operational Plan. It describes our model of care and our focus on prevention, integration and supporting the clinical development of our staff to deliver outstanding, integrated, compassionate and safe care across our services.

Each year we set out our priorities to move us closer to achieving the ambition set out in Mersey Care’s strategy.

Welcome to our Operational Plan 2022 to 2023. This plan sets out our annual priorities to move us closer to achieving our vision. It describes objectives and actions relating to our services, our people, our resources and our future.

It includes our BHAGs (or Perfect Care goals) which are challenging goals to keep us at the forefront of challenges and maintain our leading safety status. We also set out the measures we will use to monitor our progress in delivering our plans and priorities.

Our vision is to strive for perfect, whole person care that helps people live longer, healthier lives. Securing this vision requires a focus on what really matters to patients and carers and a balance of clinical excellence and upstream prevention in our services. We have opportunities to be more preventative across the breadth of our services, identifying and meeting people’s needs earlier. Taking a more preventative approach is essential if we are to manage demand and acuity within our services and support wellbeing, recovery and self management for the people we serve.


Our People Plan brings together a set of actions to deliver on the following national themes and to support delivery of the Trust's Operational Plan and Clinical Strategy:

  • Looking after our people particularly the actions we must all take to keep our people safe, healthy and well – both physically and psychologically.
  • Belonging in the NHS highlighting the support and action needed to create an organisational culture where everyone feels they belong.
  • New ways of working and delivering care emphasising that we need to make effective use of the full range of our people’s skills and experience to deliver the best possible patient care.
  • Growing for the future particularly by building on the renewed interest in NHS careers to expand and develop our workforce, as well as retaining colleagues for longer.

Our People Plan will be available on YourSpace soon.