What should you do if you are concerned about an adult or child?
Safeguarding is everyone’s responsibility. It is important that you know the different abuse types and understand what your responsibility is to respond to safeguarding concerns. Please ensure that you have read the Safeguarding Adult and / or Safeguarding Children Policy, and that your mandatory training is completed.
If you are concerned for an adult or child and you want to talk this through with someone, please contact Trust Wide Safeguarding Duty Hub for case consultation, advice and support. Safeguarding practitioners are available Monday to Friday, 9am to 4.30pm excluding bank holidays. The contact details are: 0151 351 8484 or safeguardingduty
Some adult service users / patients will not have care and support needs as set out in Care Act 2014. This does not mean that we do not need to do anything about the abuse or neglect they are at risk of or subjected to. Actions to take could include reporting a crime to the police, reporting to Action Fraud and supporting the individual to create a safety plan.
Please follow the reporting procedure set up for your specific service. If you are unsure how to report, either speak to your manager or contact the Safeguarding Duty Hub.
Raising a Safeguarding Concern to the Local Authorities
Halton
What is Abuse/Report Abuse | Adult Safeguarding (haltonsafeguarding.co.uk)
Knowsley
Health and social care | Knowsley Council
Liverpool
Professionals: Report an adult safeguarding concern - Liverpool City Council
Sefton
Raise a concern about an adult (sefton.gov.uk)
St Helens
Tell us about someone being abused or neglected - St Helens Borough Council
Warrington
Halton
Integrated Contact and Referral Team (iCART):
- Emergency Duty Team 0345 050 0148 (5pm to 9am, Monday to Thursday and 4.30pm to 9am Fridays; 24 hours on bank holidays and weekends).
- Email: contactandreferralteam
@halton.gov.uk - Website
Knowsley Multi Agency Referral Form (MARF)
- MASH Team 0151 443 2600.
- E mail Knowsleymash
@knowsley.gov.uk - Website
- Capturing a Safeguarding Referral on EMIS Knowsley
- Capturing a Safeguarding Referral on EMIS (Knowsley UTC)
Liverpool Multi Agency Referral Form (MARF)
- CASS 0151 459 2606 Out of Hours EDT 0151 351 2701.
- Make a referral Online
- Capturing a Safeguarding Referral on EMIS (Liverpool UTC)
Sefton Multi Agency Referral Form (MARF)
- 0345 140 0845. Out of Hours on 0151 934 3555.
- Conversational Model Form
- Sefton MARF (for Urgent Treatment Centre Use Only)
- Capturing a Safeguarding Referral on EMIS (Sefton 0-19)
- Capturing a Safeguarding Referral on EMIS (Sefton UTC)
St Helens Service Request Form
Telephone the MASH team through Contact Cares (01744) 676767 and ask for the duty social worker.
Warrington Multi Agency Referral Form (MARF)
Children's Safeguarding/Social Work Team Monday to Friday 9am to 5pm on 01925 443322 press 1 and say MASH.
Outside of office hours ring us on 01925 444400.
Halton
Knowsley
Liverpool
Sefton
St Helens
Warrington
Thresholds and Levels of Need
The ‘windscreen’ model is used nationally to illustrate how children may move either way between different levels of need and the responses from support services they will require. The four segments, from left to right, indicate Universal, Targeted, Complex and Specialist levels of service provision in response to need.