Medicines are generally supplied by the Medicines Management Department (MMD) at Maghull Health Park for most wards and community services (with the exception of former Mid Mersey).

Medicines are supplied by Hollins Park Pharmacy for all former Mid Mersey wards/community services.

 

Team

Location

Email address

Description

Monitoring

Replacing previous email

Medicines Management Dispensary Service

Maghull Health Park

pharmacymaghull@merseycare.nhs.uk

 

To be used when requesting:

·         take home or short term leave medication

·         inpatient or named patient medication supplies

·         outpatient prescriptions

·         clozapine outpatient prescriptions

    • repeat outpatient prescriptions

·         individually named depot prescriptions

·         CD stock requests for wards

    • Recorded or other stationery provided by this department (excludes FP10s)

For locations supported by the medicines management building at Maghull Health Park

Monitored routinely Monday to Friday from 8.30am to 5pm

New email replaces mhhpharmacy@merseycare.nhs.uk

Hollins Park

pharmacyhp@merseycare.nhs.uk

 

To be used when requesting:

·         take home or short term leave medication

·         inpatient or named patient medication supplies

·         outpatient prescriptions

·         clozapine outpatient prescriptions

    • repeat outpatient prescriptions

·         individually named depot prescriptions

·         CD stock requests for wards

For locations supported by the medicines management building at Hollins Park Hospital

Monitored routinely Monday to Friday from 8.30am to 5pm

New email replaces rowlands_pharmacy@merseycare.nhs.uk

pharmacyhollinspark@merseycare.nhs.uk

Medicines Management Procurement Service

Maghull Health Park

medicines.procurement@merseycare.nhs.uk

 

To be used by our medicines management team when liaising with the procurement team regarding purchasing medicines for use within the organisation.

Monitored routinely Monday to Friday from 8.30am to 5pm

 

Medicines Management Pharmacy Stores Service

Maghull Health Park

pharmacystores@merseycare.nhs.uk

 

To be used by all wards and services when requesting stock medicines or vaccines (excludes controlled drugs as these are supplied by dispensaries). Supplies are processed via the Pharmacy Stores department at Maghull Health Park.

Monitored routinely Monday to Friday from 8.30am to 5pm

New email replaces mhhpharmacy2@merseycare.nhs.uk and medicines.distribution@merseycare.nhs.uk

 

Medicines Management advice and support is available via the Medicines Information and Formulary Service.

The Medicines Information and Formulary service is well established and respected in the organisation and often deals with complex enquiries, these enquires can be generalised or detailed and specific for individual patients.

The Medicines Information and Formulary Service is open Monday to Friday 8.30am to 5pm and can be contacted by telephone on 01512506011 or by emailing medinfo@merseycare.nhs.uk, which is the preferred way to contact Medicines Information.

Clozapine Patient Monitoring Service

Contact number (0845 769 8269)

Available 24/7 to support patient specific and general clozapine queries

Medicines and Healthcare Products Regulatory Agency (MHRA) View the MHRA website
Electronic Medicines Compendium (EMC)

Up to date, approved and regulated prescribing information for licensed medicines – Summaries of Product Characteristics (SPCs) and Patient Information Leaflets (PILs).

View the Electronic Medicines Compendium website

New Psychoactive Substances resource pack

This NPS resource pack helps educators and practitioners who work with young people discuss NPS and prevent and challenge drug-taking behaviour. It has been created alongside drug treatment partners.

The pack includes:

  • facts and information about NPS
  • advice on intervention
  • references for further help and information

You can view the new Psychoactive Substances Resource pack here.

Ordering ward supplies for controlled drug management Find out more in the attached document.

 

EPMA Drug Finder (Stock Lists) search by drug or ward

This dashboard can be used to search locations of where specific medicines are stocked / stored including Emergency Drug Cupboards (EDCs), inpatient wards and community clinic locations. 

Emergency Pharmacy Advice Service

Key Information & Frequently Asked Questions

Key Information

The Emergency Pharmacy Advice Service is provided by Trust pharmacists from home. Please note this is in addition to their normal day time roles, meaning the pharmacist has likely worked a full day, then provides the emergency advisory service as soon as the pharmacy is closed until the pharmacy is open the next day, when they are also likely to be working a full day. Staff should therefore only utilise this service in an emergency when other steps to resolve the issue have been considered and exhausted.

The information over the following pages outlines common calls to the service and provides steps that should be taken by staff before contacting the pharmacist.

The Emergency Pharmacy Advice Service is ‘advisory only’ meaning the pharmacist cannot be called in to make a supply of medicines.  

The service covers both clinical advice and advice on locating required medication.

The Emergency Pharmacy Advice Service is available via Switchboard whenever the Trust pharmacies are closed.

The Emergency Pharmacy Advice Service should not used for supply related calls when the pharmacies are open

 

Pharmacy Opening and Cut-Off Times

 

Maghull Pharmacy

mhhpharmacy@merseycare.nhs.uk

0151 250 6061

Hollins Park Pharmacy

Pharmacyhollinspark@merseycare.nhs.uk

01925 629200

 

Open

Order cut off time for

next delivery

 Open

Order cut off time for next delivery

Monday to Friday

9am to 5pm

Ashworth Wards

9.45am & 1.45pm

Whalley Wards 11am

All outpatient clinics 10.45am

All other wards

10.45am & 3.45pm

8.30am to 5pm

10.45am and 3.45pm 

Saturday

 

9.30am to 1.30pm

 12 noon

closed closed

Sunday

9.30am to 1.30pm

12 noon

closed closed

Bank Holidays*

9.30am to 1.30pm

12 noon

closed closed

*excludes Christmas Day and New Year's Day when the pharmacies are closed

 

If medicines are required work through this flow chart to find a resolution before contacting the OOH Pharmacist

Locating stock held medicines out of hours including Night Stores / Emergency Cupboards

Maghull supplied service stock lists is available on Sharepoint at:

Stock Lists - All Documents (merseycare.nhs.uk)

Mid-Mersey supplied services stock lists are located on YourSpace at:

https://yourspace.merseycare.nhs.uk/trust-wide-epma/drug-finder

 

EPMA issues

The OOH PAS should not be contacted for technical or ‘how-to’ EPMA related queries.

Full user guides, Quick Reference Guides (QRGs) and useful videos are available on the staff intranet at: Electronic Prescribing and Medicines Administration (EPMA) :: YourSpace Mersey Care

If you have forgotten your account username and/or password or locked your EPMA account, contact the IT helpdesk.

In the event of system failure and there is need to access the MAC/MAP paper charts locate the nearest EPMA business continuity laptop. Full details of the backup procedure are located with each laptop. 

 

To request additional information is added to this document please email with details of requirements

OOH.PharmacyAdvisoryService@merseycare.nhs.uk

The Hollins Park Pharmacy supports the medicine supply needs of patients and wards / clinical areas in the former Mid Mersey Division.

The pharmacy is based at Hollins Park and provides a five day service with the following opening hours:

  • Monday to Friday – 8.30am to 5pm

From Saturday, 29 June, the pharmacy service based at Hollins Park Hospital will no longer open at weekends or bank holidays. Find out more on YourSpace.

The pharmacy can be contacted during these hours by phone or email:

Tel: 01925 629 200

Email: pharmacyhp@merseycare.nhs.uk