We support the Trust in its objective to be rated Outstanding by Care Quality Commission (CQC). One of our main goals is to support services to ensure they are always inspection ready so no matter when the CQC arrive, services are compliant with CQC regulations and can showcase the incredible work our staff and services provide. Whether this is a Mental Health Act visit or an ad hoc inspection from the CQC, we will work with your service to support the visit and ensure that the process runs as smoothly as possible.
In 2024, we launched a comprehensive rolling engagement and preparedness programme for all services Trust wide to educate about the CQC’s assessment approach and its potential impact upon services. The objectives include increasing staff knowledge of the CQC’s approach to support preparation for a planned or responsive inspection and supporting staff to feel confident to share service information with CQC inspectors to demonstrate good practice being undertaken. Staff should feel engaged with and listened to and reassured that areas requiring improvement have been escalated as required.
CQC roadshow
We’re now reaching out to all staff Trust wide by arranging road show events at various locations. We’ll be at each location for a few hours so please drop in to see us at any time. We anticipate our catch up with you may take only 10-15 minutes by way of an introduction and identification of the relevant support / information required. We’re also happy to arrange a follow up engagement session with you and your colleagues should this assist.
Roadshows currently arranged include -
- 20 May 10am to 1pm at Peasley Cross Hospital (Meeting Room 1, Ground Floor, Harry Blackman House, Peasley Cross Hospital, St Helens, WA9 3DE);
- 17 June 10am to 1pm at Hartley Hospital (Meeting Room, Ground Floor, Hartley Hospital, Southport, PR8 6PL).
- 8 July 10am to 1pm at Clock View Hospital (Boardroom, Clock View Hospital, 2a Oakhouse Park, Walton, Liverpool, L9 1EP).
- More dates will be arranged in due course so watch this space.
We’d love to see you at one of the events so please pop in to visit us if you can. Details will be promoted via Trust communication newsletters and please keep visiting this space to be kept up to date.
Engagement topics will include but aren't limited to the following -
You’re very welcome to contact CQCTeam
Time is precious so your prioritisation of engagement meetings is much appreciated. Additionally, your feedback is important to ensure that future engagement with you and other services is meaningful and supportive. Thank you in advance and we’ll look forward to meeting you all in due course.
*This has been updated to reflect changes to the Board (February 2025).