We support the Trust in its objective to be rated Outstanding by CQC. One of our main goals is to support services to ensure they are always inspection ready so no matter when the CQC arrive, services are compliant with CQC regulations and can showcase the incredible work our staff and services provide. Whether this is a Mental Health Act visit or an ad hoc inspection from the CQC, we will work with your service to support the visit and ensure that the process runs as smoothly as possible.
In 2024, we launched a comprehensive rolling engagement and preparedness programme for all services Trust wide to educate about the CQC’s assessment approach and its potential impact upon the services they work in. The objectives include increasing staff knowledge of the CQC’s approach to support their preparation for a planned or responsive inspection and supporting staff to feel confident to share information about their service with CQC inspectors to demonstrate good practice being undertaken. Staff should feel engaged with and listened to and reassured that areas requiring improvement have been escalated as required.
Some staff have been contacted already to request the completion of a survey regarding their preferred method of engagement which have been accommodated within the CQC Team’s capacity and capabilities. Meetings have been prioritised according to responsibilities aligned to the Definitive Team List levels (see Engagement Programme structure below).
CQC roadshow
We’re now reaching out to all staff Trust wide by arranging road show events at various locations. We’ll be at the location for a few hours so please drop in to see us at any time. We anticipate our catch up with you may take only 10-15 minutes by way of an introduction and arranging a follow up engagement session with you and your colleagues either face to face at your team location or via Microsoft Teams on a date and time to suit you. Please click on the locations below to express your interest in attending so we can gauge interest -
- 8 April 10am – 1pm at Old Swan Walk in Centre (Old Swan Quiet Room, 1st Floor, Old Swan Walk In Centre, Liverpool, L13 2GA);
- 20 May 10am – 1pm at Peasley Cross Hospital (Meeting Room 1, Ground Floor, Harry Blackman House, Peasley Cross Hospital, St Helens, WA9 3DE);
- 17 June 10am – 1pm at Hartley Hospital (Meeting Room, Ground Floor, Hartley Hospital, Southport, PR8 6PL).
- More dates will be arranged in due course so watch this space…
Don’t worry if you don’t get chance to click above to express your interest, we’d still love to see you at one of the events so please pop in to visit us if you can. Alternatively, please complete this short engagement survey regarding your preferred method of engagement and we’ll then make contact with you.
Engagement topics include but aren't limited to the following -
Frequently Asked Questions (FAQS) will be gathered as the engagement programme progresses and these will be available on YourSpace.
Time is precious so your prioritisation of engagement meetings is much appreciated. Additionally, your feedback is important to ensure that future engagement with you and other services is meaningful and supportive. You’re very welcome to contact CQCTeam
*This has been updated to reflect changes to the Board (February 2025).