Skip to main content Skip to navigation Skip to accessibility tools

Visit the main Mersey Care website

You are not logged in. | Login

Your Space Mersey Care logo
Mersey Care NHS Foundation Trust Logo
  • Home
  • Trust Wide Support Services
    • Trust Wide Support Services
    • Mersey Care - who we are
      • Mersey Care - who we are
      • About Mersey Care
      • Our Board of Directors
      • Our vision, strategy and values
        • Our vision, strategy and values
        • Operational Transformation Programme
          • Operational Transformation Programme
          • Why are we doing this?
          • Key priorities
            • Key priorities
            • Care homes
            • Children and young people's services
            • Community Mental Health Transformation
            • End of Life Care (EOL)
            • Intermediate Care
            • Learning disability and autism
            • Physical health into inpatient services
            • Urgent care
            • Whole person
          • Further information and key contacts
      • Our Perfect Care Goals
      • Our Clinical, Operational and People Plan
      • Restorative Just Culture
        • Restorative Just Culture
        • Restorative Just and Learning Culture Q&A sessions
      • Sustainability and our Green Plan
        • Sustainability and our Green Plan
        • Air pollution
        • Manage your carbon footprint
        • Energy awareness
        • Green Champions
        • Waste and recycling
        • Warp It
        • Electric Vehicle Chargers
        • Tips and resources
        • Single use plastic
        • Sustainability at Mersey Care
        • Cycling to work
    • Absence and health management
      • Absence and health management
      • Absence manager
      • Health Manager (discontinued)
      • HR Case Manager
      • Occupational Health and Wellbeing referrals
      • Supporting you to stay well
      • Manager’s toolkit
      • Related policies
      • Rapid Access Physiotherapy Service
    • Care Quality Commission and Quality Review Visits
      • Care Quality Commission and Quality Review Visits
      • Quality Review Visit (QRV) Accreditation framework
        • Quality Review Visit (QRV) Accreditation framework
        • Self Assessments
          • Self Assessments
          • Use of self assessment data
        • QRV Accreditation
          • QRV Accreditation
          • Further information
        • Excelling
      • CQC
        • CQC
        • CQC news and updates
        • Preparing your team for a visit and information requests
        • CQC Quality Statements
        • Facilitating Mental Health Act visits
        • Engagement Meetings
        • CQC Registration
        • Briefing packs
        • Staff handbook
        • Notice board posters
        • CQC News and Updates
        • CQC Notifications
      • Meet the team
    • Centre for Perfect Care
      • Centre for Perfect Care
      • Quality Improvement
        • Quality Improvement
        • Meet the team
        • How can the Quality Improvement team help you?
        • Training and support
        • Resource Library
      • Clinical Audit
      • Clinical Outcomes (Routine Outcome Measures)
      • HOPE(S) model
      • Suicide prevention
      • NICE
      • Reducing Restrictive Practice (RRP)
      • Evidence and library services
        • Evidence and library services
        • Hollins Park Library
        • Rathbone Hospital Library
        • Patients Library
        • Maghull Health Park library
        • Your Health Collection 2022
        • Uplifting resources for the NHS from the NHS
        • Journals
        • NHS OpenAthens accounts
        • Books and e-Books
    • Communications
      • Communications
      • About the team
        • About the team
        • How we add value
        • What we do
        • Communications strategic plan
      • Brand guidelines
      • Communications requests
        • Communications requests
        • Events request
        • Recruitment request
        • General communications request
        • Project request form
      • Events guide
      • Templates, downloads and how to guides
      • Consent forms
      • Dealing with the media
      • Ordering corporate goods and printing
      • Easy read
      • Staff profiles
      • Recruitment re-brand
    • Counter fraud
    • Declarations of interests, gifts and hospitality
    • Document search
    • Digital zone
      • Digital zone
      • Transfer of North West Boroughs digital infrastructure
      • Clinical System Harmonisation
        • Clinical System Harmonisation
        • Rio Electronic Patient Record (EPR) system
        • Walk-In Centre system
        • Improving Access to Psychological Therapy Services (iaptus) system
        • Electronic Prescribing and Medicines Administration (EPMA) system
      • IT help and support
      • Beacon
      • Canon device refresh
      • eXchange Share2Care
      • Learning Management System (LMS)
      • Microsoft OneDrive
        • Microsoft OneDrive
        • Frequently Asked Questions (FAQs)
      • Multi-Factor Authentication (MFA)
        • Multi-Factor Authentication (MFA)
        • Adding your nhs.net account to Outlook
      • Windows 11 upgrade
      • Cyber Security
        • Cyber Security
        • Creating a strong passphrase
        • Email Quarantine System
      • YourInsights
        • YourInsights
        • Frequently Asked Questions (FAQs)
        • YourInsights Training
        • Our People Dashboard
        • Our Resources Dashboard
        • Our Services Dashboard
      • Digital Training Hub
    • Emergency Preparedness, Resilience and Response (EPRR)
      • Emergency Preparedness, Resilience and Response (EPRR)
      • Emergency Planning Identified Learning
    • Equality and diversity
      • Equality and diversity
      • Accessible information standard
      • Definitions and legal duty
      • Equality and diversity policies and procedures
    • Estates and Facilities
      • Estates and Facilities
      • Estates requests
      • Estates general enquiry form
      • Access request form
      • Purchase order and Oracle requests form
      • Estates and Facilities contact list
    • Finance and procurement
      • Finance and procurement
      • Salary Sacrifice Schemes
      • Procurement and purchase to pay
      • Order to cash
      • SBS and supply chain
      • Patients cash
      • Financial management
      • Financial services
      • Counter fraud
      • Financial staff wellbeing
        • Financial staff wellbeing
        • Staff wellbeing
        • Personal and professional development
    • Freedom to Speak Up Guardians
      • Freedom to Speak Up Guardians
      • Freedom to Speak Up form
    • Health and Safety
    • HR information and guidance
      • HR information and guidance
      • HR contacts
      • Pay
      • New starters
      • Retirement and pension
      • Annual leave
        • Annual leave
        • Maternity, paternity or adoption leave
        • FAQs
        • Other types of leave (carers, compassionate and special leave)
      • Manager's area
        • Manager's area
        • Recruitment
          • Recruitment
          • Advertising a job vacancy
          • Arranging a start date
          • Guidance for internal applicants
            • Guidance for internal applicants
            • Completing your application form
            • Our recruitment process
            • What happens if I'm successful
          • Interviews
          • Job descriptions
          • Job offers
          • Pre-employment checks
            • Pre-employment checks
            • Criminal record (DBS) check
            • Employment history and reference check
            • Health professional alert notice check
            • Identity check
            • Occupational health check
            • Professional registration check
            • Qualification check
            • Right to work check
          • Recruitment timeline
          • Recruitment Training Offer
          • Safer recruitment
          • Secondments
            • Secondments
            • External secondment - outgoing
            • External secondment - incoming
            • Internal secondments
            • Secondment opportunities
          • Service user/carer involvement in recruitment
          • Shortlisting
          • Trac authorisation process
          • User guides
        • ARRIVE, STRIVE and THRIVE
        • Occupational Health and Wellbeing referrals
      • Workforce
    • Information Governance and Records
      • Information Governance and Records
      • Overview
      • Team Roles
      • Records
      • Access to Records Requests
        • Access to Records Requests
        • Children's Records and Requests
        • Court Orders
        • Deceased Patients
        • Police Requests
        • Power of Attorney, Deputies and Litigation Friends
        • Clinical sign off
      • Data Protection
        • Data Protection
        • Data Protection Impact Assessments
        • Information Sharing
        • Data Flow Mapping
        • Information Asset Register
      • Freedom of Information (FOI)
      • Information Security
        • Information Security
        • Secure email
        • Cyber security
        • Trust Printer/MFD login change
        • Data Send UK
        • Instant Messaging
        • Information Assets
      • Video Conferencing
      • Working from Home
      • IG Policies
      • IG Guidance and Leaflets
        • IG Guidance and Leaflets
        • IG Advisory Notices (IGAN)
        • Privacy Notices
        • Training materials
      • IG Training
      • Clinical Coding
      • Data Breach Reporting
      • Medical Reports
      • Microsoft Teams
      • Secure Email
      • Information Commissioner’s Office Ripple Effect campaign
    • IT Service Desk and support
      • IT Service Desk and support
      • IT support
    • Interpretation and translation services
      • Interpretation and translation services
      • Language Line Solutions (LLS)
      • DA Languages
      • Signalise Co-op
    • Medicines Management
      • Medicines Management
      • Local Area Formularies and Clinical Guidelines
      • Choice and Medication Website
      • Policies, Procedures and Supporting Documents
      • Medicines Information and Supply
      • Medicines Safety
      • Antimicrobial Stewardship
        • Antimicrobial Stewardship
        • MHRA Alerts
        • NICE guidelines
        • Resources
      • Adverse Drug Reactions (Yellow Card Scheme)
      • Electronic Prescribing and Medicines Administration (EPMA)
        • Electronic Prescribing and Medicines Administration (EPMA)
        • Clinical Informatics Service
          • Clinical Informatics Service
          • IntellifrontBI Dashboards
        • EPMA Business Continuity
          • EPMA Business Continuity
          • ECP locations
        • NHS Discharge Medicines Service (DMS)
        • Electronic prescribing and medicines administration user guides (EPMA)
          • Electronic prescribing and medicines administration user guides (EPMA)
          • EPMA video guides
          • EPMA user reference guides
            • EPMA user reference guides
            • EPMA nurse administration
            • EPMA prescriber user guides
            • EPMA witness to medication user guides
      • Education and Training
      • Patient Group Directions
      • Audits
      • Competency Assessments
      • Community Care Division
      • Forms and Flowcharts
      • FP10 Services
      • Valproate
      • Controlled Drugs
      • Digital and Data Team
    • NHS Reforms, National Planning Guidance and our Financial Plan
      • NHS Reforms, National Planning Guidance and our Financial Plan
      • Financial controls 2025
        • Financial controls 2025
        • Limiting external room hire, hospitality and venues for events
        • Changes to Bank and agency requests (Temporary Workers)
        • Hospitality and internal catering requests
        • Approval of additional hours/overtime for TWSS and NHS Informatics Merseyside
        • Extended vacancy panel for substantive posts
      • FAQs
      • Help us identify opportunities to enhance efficiency
    • Nursing executive area
    • Organograms and Definitive Team Lists
    • PALS and Complaints
    • Patient Experience - Friends and Family Test
    • Patient and Public Engagement team
      • Patient and Public Engagement team
      • Projects
      • Contact us
    • Patient Safety Team
      • Patient Safety Team
      • Contact details
      • Incident and Risk Team
      • Inquest and Claims Team
      • Patient Safety Review Team
      • PALS and Complaints Team
      • Mental Health Law Team
      • Patient Safety Incident Response Framework (PSIRF)
      • Duty of Candour
      • Learning Space
      • Patient Safety Matters eBrief
    • Policies and procedures
      • Policies and procedures
      • Policy query form
    • Procurement and supplier management
      • Procurement and supplier management
      • All you need to know about procurement
      • SBS Tip of the Week
    • PROSPECT
    • Research
      • Research
      • Count Me In
      • Making Space for Research
      • Forum encourages Mersey Care staff to get involved in research
      • Showcasing Mersey Care’s research activities
    • Right Care, Right Person
    • Room booking
    • Safeguarding
      • Safeguarding
      • Safeguarding Adults
        • Safeguarding Adults
        • Making Safeguarding Personal
        • The Care Act 2014
        • Types of Abuse
          • Types of Abuse
          • Financial abuse
          • Emotional abuse
          • Neglect
        • Pressure Ulcers
        • Safeguarding Adults Week
        • Multi- Agency Risk Arrangement Meeting (MARAM)
      • Safeguarding Children
        • Safeguarding Children
        • Listening to children - The Voice of the Child
        • Categories of Abuse
          • Categories of Abuse
          • Physical Abuse
          • Neglect
          • Emotional Abuse
          • Sexual Abuse
          • Female Genital Mutilation (FGM), Honour Based Abuse and Harmful practices
          • Non Recent/Historical Sexual Abuse
        • Child Exploitation
          • Child Exploitation
          • County Lines
          • Perpetrators
          • Language matters
      • Safeguarding Training and Learning Resources
      • Safeguarding Weekly Updates
        • Safeguarding Weekly Updates
        • 2023
        • 2024
        • 2025
      • Safeguarding Links Zone
      • Think Family
      • Safeguarding referrals
      • Domestic Abuse
      • Local Safeguarding Children Partnerships and Adult Safeguarding Boards
    • Strategic Programmes and Business Development
      • Strategic Programmes and Business Development
      • How can the team help you?
      • Business Development
      • Commercial Development
      • Project documentation templates
      • Contact us
      • Meet the team
    • Systems and tools
      • Systems and tools
      • Systems and tools - Mersey Care
      • Beacon
      • IT Training service catalogue
    • Trust news
    • Trust Wide Support Services News
      • Trust Wide Support Services News
      • Use of V7 building
      • New recruitment process for Corporate Division
      • New recruitment process for corporate division
      • Supporting newly qualified professionals
      • No staff access to V7 on Saturday 26 June
      • Works to V7 - Starting Monday 5 July
      • Corporate headquarter buildings
      • Steve Murphy Retires
      • Freedom To Speak Up (August update)
      • V7 Update
      • Use of V7 from Monday 6 September 2021
      • Hybrid Working Survey - V7, Babbage House (LIP), Hollins Park House and staff previously based at Burlington House.
      • V7 - Electric charging spaces
      • Shine Night Walk for Cancer Research UK
      • Freedom to Speak Up (September update)
      • Are your contact details up to date?
      • Macmillan Marathon 26 mile hike
      • Three Peaks Challenge
      • Level 1 Procurement Skills Development Accreditation
      • Our Finance and Procurement Department have been shortlisted in the UHA 2021!
      • Avoid car parking fines at Liverpool innovation Park
      • Hybrid working update
      • Corporate Management Group
      • Continue to work at home
      • Goodbye to Jon
      • Pre-Election Guidance
      • Corporate recruitment process changes
      • Hybrid working and the review of corporate buildings
      • Hybrid working and review of corporate buildings - communication sessions
      • Hybrid working and the review of corporate buildings
      • Consultation on moves within corporate buildings and hybrid working
      • Hybrid working FAQs have been updated
      • Hybrid working - consultation one to one process
      • Consultation feedback sessions
      • Consultation period closes on 12 August 2022
      • Consultation period closes today - Friday 12 August 2022
      • Familiarisation visits to V7 building and Puma Court
      • Important information for your office move
      • Delay to access passes - Hollins Park House
      • Hollins Park House information
      • Moves into Hollins Park House
      • LIP 'landlord white cards'
      • Joanne Scoltock retired on 18 September after 36 years in nursing
      • Congratulations to Tom Matthews-Regan!
      • Congratulations to Yasmin Majeed!
      • Congratulations to Bernie Rochford MBE
      • Access to V7
      • Lorna Green is retiring!
      • Elaine Wilkinson retires
      • Healthcare Financial Management Awards (HFMA) shortlist
      • Invitation to hybrid working review sessions
      • Congratulations to The Occupational Health and Wellbeing Team
      • Healthcare Financial Management Diversity and Inclusion Award
      • Payroll and Pensions teams unavailable on 2 February
      • Good luck Geoff Springer!
      • Chris Peake is retiring!
      • How Communications can help you
      • Estates utilisation review
      • Trust shortlisted for two British HR Awards
      • British HR Award Success
      • Lynn King is retiring!
      • In the News
      • ​​​​​​​Joan Carvell is retiring!
      • Occupational Health Physiotherapy - service delivery update
      • EPMA business continuity laptops using NWB EPMA system
      • Empactis: Action required for staff
      • Have you joined our staff Facebook group?
      • Occupational Health Service accreditation
      • Farewell to Berenice Gibson
      • Help staff who don't regularly access their emails
      • Happy 80th birthday to Beryl Moyers
      • Event booking form
      • Well done to our Accredited Neurodiversity Champions
      • Best wishes to Alison Bacon
      • Congratulations Michael Crilly
      • Freedom to Speak Up Champions visit
      • Not another staff survey…
      • Newsletter update over Christmas and New Year 2023
      • ESR unavailable
      • Our CQC Team are here to help
      • News from our CQC Team
      • Twelve months of the Safeguarding Duty Hub
      • Have you shared your feedback?
      • Make it Mersey Cares in 2024!
      • Pauline Copland has retired!
      • Help us to support looked after children with our Give a Gift to a Child in Care Appeal
      • Infection Prevention and Control Contract Award
      • Hollins Park House lift - UPDATE!
      • Breaking news
      • Occupational Health: changes in April
      • Sad news – Ellis Di Caprio
      • Update to room booking system
      • A fond farewell and thank you to our Liverpool Place Medicines Management Team
      • Relationships at Work Policy
      • National recognition for inspiring cyber security professional
      • Fond farewell to the Cheshire and Merseyside Resilience Hub
      • Occupational Health (OPAS-G2)
      • Community Nursing Simulation Collaboration showcase
      • Coaching celebration event
      • The Life Rooms 8th birthday
      • 8th PROMs Research Conference (20 June 2024)
      • Communications roadshow
      • MC Magazine survey
      • Media enquiries or a visit from a high profile visitor
      • Potential delays in Southport due to road closures
      • NHS Supply Chain accounts merge – online ordering
      • HSJ Patient Safety Awards
      • Count Me In roll out begins at the Annual General Meeting
      • Finance Department retain level 3 accreditation
      • Estates and Facilities - Team of the Year Award at IHEEM Healthcare and Estates Awards
      • IM mark World Mental Health Day with Tea and Talk
      • Best use of digital recognition for The Life Rooms
      • A huge well done Okey!
      • Sad news - Julie Andrews
      • Occupational Health re-location update
      • Recruitment re-brand: we need your views!
      • Procurement Act 2023
      • Our wellbeing advent calendar has a new look and feel this year!
      • Mersey Care chaplain Imam Fahmid Syed delivers a short message for New Year 2025
      • YourInsights - Our People dashboard now available
      • News on the go
      • Health and safety hints and tips
      • Exciting opportunity to attend the mental health technology event
      • Flexible working pilot (TWSS and IM colleagues)
      • ASPIRE – new leadership development programme
      • SCHEDULED WORK NOTIFICATION - EMIS Mobile and EMIS-X Mobile
      • FOI Team of the Year 2025
      • Northern Health Science Alliance Top 400 women
      • Facilities management achieves high PLACE scores
      • EPMA and PSC go-live
      • Feel Better Spring 2025 programme
      • Health and Safety monthly hints and tips - February
      • Amendments to Bank payroll and reduced opening hours this Easter
      • Building the Foundations of Experience: Patient Experience Week 28 April to 2 May
      • Loop training sessions!
  • Clinical
    • Clinical
    • AccessAble
    • Advanced Clinical Practice
      • Advanced Clinical Practice
      • Our Advanced Clinical Practice Team
      • Becoming an Advanced Clinical Practitioner at Mersey Care
      • Key resources
    • Allied Health Professionals (AHPs)
      • Allied Health Professionals (AHPs)
      • About AHP's
      • Training and development
      • Resources
      • Allied Health Professionals Day
      • Research
      • AHP electronic job planning
      • Greener AHP
    • Armed Forces Guidance
    • Attend Anywhere – Virtual Consultations
    • Autism Mental Health Support Team
    • Bank staff
      • Bank staff
      • Bank staff back pay updates
        • Bank staff back pay updates
        • Archived messages
      • Temporary staffing policy (HR40) FAQs
        • Temporary staffing policy (HR40) FAQs
        • FAQs for roster managers
        • FAQs for bank workers
      • EPMA go-live information
    • Clinical Strategy, Clinical Senate and Clinical Transformation Group
    • Caring for our carers
    • Clinical Skills.net
    • Community Care Division
      • Community Care Division
      • Community Care news
      • Community Equipment and Disability Advisory Service (CEDAS)
      • District Nursing
        • District Nursing
        • Care Home Contingency Planning Guide
      • Medical Devices Department
      • Mental Health Services 18 to 25 Transformation
        • Mental Health Services 18 to 25 Transformation
        • Introduction
        • Delivery model
        • People and development
        • Pathways
        • Comms and engagement
        • Finance
        • BI / data
        • IT / digital
        • Estates
      • Pressure Ulcers
      • SIRS
      • Yellow Card (MHRA)
      • Liverpool Health Visitors – Geographical Model
      • Integrated Community Equipment Services (ICES)
      • Talking Therapies
      • Learning and improvement updates
      • Skin Care Service
      • Phlebotomist Consultation for band 2 and band 3
        • Phlebotomist Consultation for band 2 and band 3
        • Measures
      • Community Therapy Knowsley Consultation
      • Single Point of Access Knowsley Consultation
        • Single Point of Access Knowsley Consultation
        • Background
        • Staff consultation and engagement
        • FAQs
        • Your wellbeing
        • Previous communications
        • Key dates
        • Vacancies
      • UTC and WIC Consultation Operational times
        • UTC and WIC Consultation Operational times
        • Summary
        • Reasons for change
        • Key dates
        • The consultation process
        • Timeline
        • One to ones
        • Support
        • FAQs
        • Previous Communications
      • Children and Young People's Intensive Support Team
        • Children and Young People's Intensive Support Team
        • Introduction
        • Delivery models
        • People and Development
        • Pathways
        • Communication and engagement
        • Finance
        • Business and Intelligence / Data
        • IT and digital
        • Estates
      • NEWS2 (National Early Warning Score RCP 2019)
      • Long COVID demobilisation consultation
        • Long COVID demobilisation consultation
        • Summary
        • Reason for change
        • The consultation process
        • Timeline
        • One-to-ones
        • Support
        • FAQs
        • Useful documents
      • Psychological Professions Leadership Redesign: Community Division
    • Community Care news
      • Community Care news
      • Farewell to Wendy Knowles
      • ​Farewell to Liz Marsh Receptionist at Old Swan Walk-In Centre
      • Telehealth team receive the community division's first QRV Good Plus rating
      • Working collaboratively with Claire House
      • Southport and Formby Community Services mailboxes
      • Patient Transport Service
      • Southport and Formby staff – Lateral Flow Testing
      • SIRS – referral forms
      • Re-naming Stoddart House
      • Tissue Viability Nurse of the Year Category in the BJN Awards
      • Mersey Care Assessment Team and new CHC referral form
      • Congratulations to Margaret Alderman on your retirement
      • Farewell to Caroline Vitty
      • Therapy, Inpatients and Equipment Services (TIES)
      • Changes to District Nursing in South Liverpool
      • Community Services Division – helping new colleagues to settle in
      • Updated contact numbers for the District Nursing Service
      • Telehealth trio
      • Good luck Nicky Ore!
      • Sad news
      • Congratulations to Colette Palin
      • Liverpool Community Equipment Service - Business Continuity
      • Sexual Health Service IT Roll out Business Continuity
      • An incredible 40 years of service
      • NMP Prescription Pads
      • Updated NHS CHC referral form
      • Safeguarding Dutyline technical difficulties
      • Car keys found at Queens Drive Clinic
      • Taking a blood sample? The Pathology team strictly need 3 patient’s identifiers
      • Rock 'n' Roll Half Marathon fundraiser
      • Renaming Stoddart House
      • Temporary closure of St Chads Community Dental Clinic
      • Telehealth team 'Wear it Pink'
      • Mersey Care’s sexual health services
      • South Sefton Health Visitors are now working on a Saturday!
      • Evacuation changes to CHP Buildings
      • Project Food Bank Parcel 2021 - Bootle Health Centre
      • ‘Our Croxteth’ Community Fund Open Event
      • Happy retirement Karen
      • Paediatric ESR Testing
      • Wishing John Gibson a Happy Retirement
      • Winter in focus
      • Fitness Man Dan hits the airwaves
      • Thank you for your ongoing support
      • Winter in focus
      • Liam Stowell talks about mental health for Blue Monday
      • Additional phlebotomy clinics now available
      • Change to Wound and Skin Care Policies
      • Our Croxteth £50K community project giveaway!
      • Changes to paediatric phlebotomy from 1 April
      • Sefton Council - SEND Parent and Carer Consultation
      • Care home cell
      • Sefton Partnership Briefing – The Year Ahead
      • A review of our winter plan
      • Heartfelt thank you to Daniella Cody
      • Southport and Formby Services celebrate one year with the Trust
      • Malinko pilot
      • Sefton schools come together to talk mental health
      • PAT testing of all portable appliances
      • Liverpool Innovation Park (LIP) car park
      • #BeFreeofHepC
      • FREED eating disorder service extends to Sefton
      • Whalley Jubilee Events
      • Guest blog for National Diabetes Week
      • Knowsley Walk In Centres migrate to EMIS
      • Sefton Community Insight tool
      • Southport Stoma Open Day
      • IMPaCT Launch event - cancelled
      • Happy retirement Ann England
      • Temporary closure of Norris Green Hub (admin building only)
      • Happy retirement Louise Johnston!
      • Maternal Mental Health Service - Silver Birch Hubs
      • British Transplant Games
      • Community Equipment Advisory Services across Liverpool and Sefton are renamed
      • Southport and Formby EMIS migration
      • Carmel Blake 40 years continuous NHS service
      • New parking ticket process for Sefton Place
      • Knowsley Aids and Adaptations Service contact details update
      • Maureen Lunt is retiring!
      • Catherine Gillespie is retiring!
      • The communications team get shortlisted for another award!
      • Knowsley Falls and Fracture prevention service – Information for Internal Referrals
      • The Women in HealthTech Show
      • Macmillan Fundraising
      • Falls Week 19 September
      • Promoting our services
      • Liverpool Community Respiratory Team trial study
      • Parents Survey: Talking about Mental Health
      • Liverpool Community Alcohol Service (LCAS)
      • Hepatitis C Drive Day
      • Sad news - Jill Pendleton
      • Telehealth appear on innovation podcast
      • Change of contact number – The Bridges Learning Centre
      • Building Bonds and Attachments (BABS)
      • Change of contact number - Warrington Learning Disability Team
      • Temporary closure of Nutrgrove Villa Community Dental Clinic
      • Fundraising for Cancer Research
      • Fax referrals no longer available for Treatment Rooms
      • Children and Young People’s Mental Health Services Up to 25 years
      • Warrington Recovery Team
      • Pressure ulcer awareness day
      • Byron Ward cake sale
      • A Day for Collaboration and Conversation – Silver Birch Hubs Service Launch Event
      • Well for Winter event
      • Victoria Harper is retiring
      • Helping to prevent falls in the community
      • Christmas Jumper Day success!
      • 0-19 Sefton Council Healthy Child Programme (up to 25 with SEND)
      • Amendments to RiO Outcome Measure Forms: 14 December 2022
      • Integrated Mersey Palliative Care Team on BBC North West Tonight
      • Katy Wafer takes to the airwaves
      • Change of contact details – Knowsley BABS
      • Walk In Centres *6pm update*
      • Walk In Centre update
      • CYP Work Experience Skills Lab
      • Christmas lunch celebrations
      • Liverpool Live Radio
      • ​​​​​​​Sue Roseboro has retired!
      • Knowsley Falls and Fracture Prevention Service - update
      • Pauline Jessup is retiring!
      • Eric Morris raising awareness for Long COVID Services
      • Knowsley Immunisation Team – new contact number
      • NHS Talking Therapies
      • Sad news – Paula O’Hara
      • Updated contact numbers
      • Maternal Mental health service celebrate one year!
      • Updated contact numbers
      • Walk In Centres information campaign to help patients
      • Lymphoedema Awareness Week - 6 to 10 March
      • Updated contact numbers
      • 02 Outage - Reliance Protect Update
      • Lung Health Check Roadshow comes to Litherland
      • Our second cohort of Community Internship Students
      • Ann Matthews is retiring
      • Community Services star on Granada Reports
      • Fizz Free February
      • Sefton Local Offer Live
      • GlucoRx HCT Blood Glucose Meter
      • Jo Nash takes to the airwaves
      • Val Newey has retired!
      • Sefton SEND Information event
      • Updated contact numbers
      • Lesley Mooney receives an award for her support to students!
      • Integrated Care Team
      • New Phlebotomy service coming for Southport and Formby
      • New Sefton Young People and Families Substance Misuse Service
      • Liverpool Immunisation Team
      • Walk In Centres information campaign
      • All the best Susan Kelly!
      • Jane Kenny is retiring!
      • After 40 years, Marianne Rood has retired
      • Maureen Keelan has retired
      • Jane Perry is retiring after 38 years
      • Congratulations to CMAGIC
      • Hope and Recovery Centre, Peasley Cross
      • Everton Road Community Dental Clinic - temporary closure
      • Updated contact numbers
      • Pain Clinic celebrates 15th Anniversary
      • ​​​​​​​Dr Ruth O’Shaughnessy has co-written a book on attachment theory!
      • World Social Work Day
      • Cut off times for samples reaching the laboratory – Easter weekend
      • ‘Back to school’ immunisation resources
      • Congratulations to Peter Almond
      • Continuing Healthcare Team (CHC) across Liverpool and Sefton
      • 350 Nicotine Management Level 2 eLearning
      • ​​​​​​​Sefton Place
      • Riverside raffle
      • Happy retirement Jean Clare
      • Stand up to Parkinson’s challenge
      • Mary Bradley is retiring
      • St Helens Immunisation Team away day
      • Hilary Garrett visits Community Care
      • Queen's Nurse applications are open
      • Chris Beltran has retired!
      • ​​​​​​​Municipal Journal Achievement Awards
      • Knowsley Youth Offending Service rated ‘Good’
      • Mental Health Awareness Week – Andy shares his story
      • Prioritising mental health
      • Schools Link with our Children’s Mental Health Support Teams
      • Nell Shore is retiring
      • World ADHD congress
      • Amendments to Rio Outcome Measure Forms: 30 May 2023
      • Perinatal Mental Health programme
      • 20th Annual Specialist Community Practitioner Masterclass
      • Exciting opportunity - Physiotherapy and Podiatry Apprenticeships
      • Amendments to Rio Outcome Measure Forms
      • Building Attachments and Bonds Service, Sefton: Relationships are Everything!
      • LCL Clinical Immunology - update
      • Team bonding and shared passions
      • Dr Clare Ledingham is retiring
      • Tackling serious and organised crime
      • Phlebotomy Services
      • Long COVID Service
      • Susan Donovan is retiring
      • Warrington Innovation Award win
      • Sad news - Barb McGee
      • World breastfeeding week
      • Longmoor House - garden in bloom
      • Denise Woods is retiring
      • Queen’s Nursing Institute - National survey
      • Ann Gill is retiring!
      • Carole Westhead is retiring
      • Amendments to Rio Outcome Measure Forms: 29 August 2023
      • Relocation of Liverpool Community Equipment Service
      • CAMHS - Crisis Response Team
      • Silver Birch Hub on ITV Granada
      • Hope 100 Walk
      • National Falls Week
      • Liverpool Community Respiratory Team
      • Breastfeeding awareness week
      • HSJ Award Win
      • Places available for Wound Management Study Day!
      • Bernadette Powell is retiring
      • Debs Attwater has retired
      • Amendments to Rio Outcome Measure Forms: 25 September 2023
      • Phone delays for Community Equipment Service
      • Good luck Marie
      • Macmillan coffee morning
      • Consultation on youth vaping
      • Amendments to Rio Outcome Measure Forms: 12 October 2023
      • Telehealth Hub features in Hospital Management Asia
      • Sefton Building Attachment and Bonds service (BABS)
      • Service realignment
      • Solving together
      • Opening up conversations in our perinatal services
      • Allerton and Aigburth District Nurse Team stage Christmas in November
      • Celebrating 40 years of service
      • Crisis Response Team: Home Treatment Offer
      • Tribute to Deb Simon
      • Listening and working in partnership with young people
      • A reception with His Majesty
      • Name changes for ICRAS Teams
      • BABS in St Helens
      • Mersey Reach enters final phase of development
      • Nebuliser shortage
      • Happy retirement Julie Whitehead
      • Our winter campaign on Greatest Hits Radio
      • Building Attachment and Bonds Service (BABS) - St Helens
      • Perinatal Mental Health programme updated with inclusive language
      • Funds raised by Knowsley children in care team to support young people
      • Help improve our phlebotomy services
      • Long COVID Team to launch app
      • Sefton Parent Carer Forum SEND Awards
      • How we’ve been supporting our young people this Children’s Mental Health Week
      • Wheelchair repair line currently down  
      • Welcome to our Community Internship/MECO Students Cohort 4
      • Community Nursing Services EMIS Web Migration - Knowsley District Nursing and Community Matrons
      • Continuing Health Care Assessments services moving to ICB
      • New Rio Patient Reported Outcome Measure Forms: 27 February 2024
      • Wound product formulary update
      • Liverpool Community Respiratory Team
      • Community Care division - SPQ and SCPHN apprenticeship information sessions
      • Lisa Marshall receives Chief Superintendent’s Commendation from Merseyside Police
      • Intensive Support Team launch
      • Remembering Su Bellion
      • MJ Achievement Awards
      • Liverpool and Sefton NHS all age continuing care team
      • Employment Support Advisors
      • Linda Howard is retiring
      • Farewell Dr Brian Johnson
      • Rob Lepper is retiring
      • Positive Practice in Mental Health awards nomination
      • Congratulations to Ian Matthias
      • Noreen Clarke is retiring
      • Shooting Pain
      • Talking Therapies University and Young People’s Champion
      • Spotlight on pain clinic success stories
      • Glen Brandwood is retiring
      • Ten out of ten for the Mersey Care Dental Service
      • Case study of a first-time principal investigator: Colette Palin
      • 40 years of service for Bev Cashmore
      • The Buckland Review of Autism Employment explained
      • Thanks to Fiona Brodie from the Autism Spectrum Condition service
      • Patient group directions training
      • Please return your personal safety device if no longer required
      • New app for Long COVID patients
      • Utilising personal safety devices during current IT issues
      • Increasing awareness of vaccinations in our communities
      • Recognising the Deteriorating Child (POPS and Sepsis) training
      • Patient Safety Learning Event (Sefton / CYP Families)
      • Dentistry ‘a calling, not a career’
      • Your Voice Your Change mega conversations
      • Update to the Verification of Expected Death template on EMIS
      • ​​​​​​​Happy retirement Angela
      • Knowsley Mental Health Support Team:
      • CYPMHS Response Team celebrated 12 months since they launched
      • Liverpool District Nurse Out of Hours Team move
      • Increasing awareness of vaccinations in our communities
      • Garden makeover
      • Enteral feeding pump training
      • Changing the perception of pain
      • Liverpool CAMHS name change
      • Tissue Viability Nurses: Lower leg templates sessions
      • Safeguarding and pressure ulcers sessions
      • BABS in Warrington
      • MSK St Helens Community Appointment Day
      • New DVT pathway accessible via Mersey Care WICs and UTCs
      • Superintendent Recognition Award
      • New process for safeguarding pressure ulcers
      • Aintree LOSS Tier 3 Weight Management service
      • Training sessions on how to implement PURPOSE-T
      • New training: Child and Young Persons Trauma Informed Care and MUST for Community Services eLearning
      • Pat is retiring!
      • Join our Building Attachment and Bonds Service (BABS) Halton launch
      • Relationships are everything
      • Help improve our phlebotomy services by taking a short survey
      • MSK Knowsley Community Appointment Day
      • Dear Merseyside
      • Queen's Nursing title for Laura Jones
      • 0-19 Public Health Service
      • SCHEDULED WORK NOTIFICATION - EMIS Web for Community
      • Knowsley Bladder and Bowel
      • BBC North West Tonight visited our MSK Community Appointment Day in Huyton
      • New click and collect service for equipment
      • Safer sleep – a partnership approach to preventing sudden, unexpected deaths of infants
      • Cut off sample times for Christmas and New year
      • People help the people - Southdene Community Centre
      • Sad News for the Community Care Division
      • Celebrating success: Liverpool FNP hosts festive event and annual review
      • Happy retirement Sue!
      • Quick action helps vulnerable patient
      • Sad News - Allen Crocker
      • Changing the perception of pain
      • Apprenticeships for District Nurses, School Nurses and Health Visitors
      • Expression of interest - Sefton Diabetes Service Team Leader (Band 7)
      • New short term loan option launched for equipment
      • Congratulations on celebrating 42 years of nursing in the NHS Elaine McCormick!
      • Huyton Hey Road temporary car park closure
      • Saying goodbye to the last resident at Leonard Cheshire Home
      • Celebrating Bernie Malone’s remarkable career and retirement
      • Partnership with Edge Hill University Award nomination
      • New SALT referral form
      • CMAGIC transforms into Transcend
      • First Mother and Baby mental health unit, Seren Lodge
      • Liverpool 0-19 service relaunched
      • Dementia: Admiral Nurses in Halton and Knowsley
      • Webinars: Maternal Mental Health Awareness Week (5 to 11 May)
      • Webinars from our Mental Health Support Team
      • If you have a Personal Safety Device, remember to use it
      • Autism and mental health training
      • St Helens BABS (Building Attachment and Bonds Service)
      • Supporting Mental Health Awareness in Schools
      • Community pop ups during World Mental Health Awareness Week
      • Dying Matters Awareness Week, 5 - 11 May
    • Death certification
      • Death certification
      • Referring to the Medical Examiner and the Death certification process
      • Medical Examiner referral forms
      • Local Medical Examiner (ME) contact details
    • EMIS Migration
    • Falls Prevention
    • I'm not here to be abused
    • Insulin safety
    • Infection Prevention and Control
      • Infection Prevention and Control
      • Standard Operating Procedures (SOPs)
      • Infection prevention and control manual and appendices
      • Care plans and pathways
      • Posters
      • Outbreak information
      • Training
      • IPC information and documentation
      • Infection prevention and control news
      • Infection prevention and control (IPC) champions
        • Infection prevention and control (IPC) champions
        • Divisions
        • IPC education
          • IPC education
          • Influenza
          • Vaccines
          • Bare below the elbow (BBE)
          • Urinary Tract Infections (UTI)
          • MRSA
          • Useful information
          • E-bug
        • Role of the IPC Champion
        • IPC events
    • Learning Disability and Autism Clinical Network
    • Learning disability and autism resources - all staff
      • Learning disability and autism resources - all staff
      • Ask, Listen, Do
      • LeDeR
      • Green Light Toolkit
      • Reasonable Adjustments
      • Neurodivergent Champions and Learning Disability Champions
      • Dynamic Support Tool and Register
      • Physical Health
      • Autism and Learning Disability Training
      • Research
      • STOMP and STAMP
      • Autism Services
      • Other Resources
    • Mental Capacity Law
      • Mental Capacity Law
      • Mental Capacity Act
        • Mental Capacity Act
        • Doctor's Mental Capacity Act toolkit
          • Doctor's Mental Capacity Act toolkit
          • Terms of Reference
          • Common obstacles, challenges and barriers
          • Source resources
      • Liberty Protection Safeguards (LPS)
    • Mental Health Care Division
      • Mental Health Care Division
      • Mental Health Care news
      • Community Excellence Transformation Programme
        • Community Excellence Transformation Programme
        • Access and egress from service
        • Intervention based care
        • Care Programme Approach to Community Mental Health Framework
        • Patient access times
        • Communications, Engagement and Digital
        • Workforce
        • Community Enhanced Rehabilitation Team
        • Outpatients
        • Older adults
        • 18 to 25 pathway
        • Lived experience pathway
        • Questions and Answers
      • Inpatients
      • Physical health
      • Urgent mental health care
        • Urgent mental health care
        • Core 24
        • Urgent Care Hub
        • Crisis Resolution and Home Treatment Team
        • Liaison and Diversion
      • Mossley Hill updates
        • Mossley Hill updates
        • Organisational change
      • All statutory Mental Health Act forms must be completed on Thalamos (for services using Rio only)
    • Mental Health Care news
      • Mental Health Care news
      • Cheshire and Merseyside Resilience Hub
      • Ambition Sefton
      • Local Services Division absence reporting
      • Finding your Local Division On Call documents via YourSpace
      • Older people’s complex care service
      • Mossley Hill goodwill gesture
      • Mossley Hill Hospital Update
      • Garden Makeover at Specialist Dementia Unit
      • Mental health text support for people living in Liverpool and Sefton
      • Farewell to Paul Hardiman
      • Call for clinical supervisors
      • Brave the shave
      • Postgraduate Certificate Applied Psychological Interventions (Pg.Cert. API)
      • Ambition Sefton
      • CCGs invite residents to attend virtual Big Chats
      • Site power down at Clock View
      • Farewell to Rita Bedson
      • New dementia garden
      • Show support for Brunswick ward's Marie Curie charity event
      • Update on new mental health hospital for Liverpool
      • Broadoak Car park will be closed due to re-surfacing at the weekend
      • Broadoak car park closure
      • Windsor House Staff Welcome Workshop
      • Happy retirement Cath
      • The Broadoak car park will be closed for the final time, from 8pm on Friday evening
      • Are you a mental health professional in Liverpool?
      • Change to RiO form
      • The Broadoak car park will be closed on Saturday evening
      • Hark! A new name for older people’s unit
      • Andrew Garrity’s Retirement
      • Sad news - Paul Foy
      • Introducing our newly appointed Freedom to Speak Up Guardian
      • Happy retirement Jackie Scott
      • Introducing the new Named Professional Safeguarding Adults for Local Division
      • Goodbye and thank you to our Liverpool Supported Living Service colleagues
      • Cycling for Broadoak
      • Views wanted for improving mental health and wellbeing
      • Farewell to Rose Dritseli
      • Reflecting on the Jubilee weekend
      • Norris Green Hub to reopen from 25 July
      • Mersey Care end dormitory wards in Liverpool
      • Happy retirement and happy birthday to Nita Moore
      • St Helen's Recovery Team - days out!
      • Dr Mark Allington is retiring!
      • Clock View power outage
      • 20 Years of Chart Marked at South Sefton Neighbourhood Centre
      • Clock View has been shortlisted!
      • Fundraising Nurses
      • Lower My Drinking App
      • Sad news - Sue Molyneux
      • Updated contact details for Knowsley Mental Health Service
      • Step forward - widening access for ethnic communities
      • Brittney’s story and Sefton Crisis Café
      • Amendments to RiO Outcome Measure Forms - 8 February 2023
      • Justine Nakimuli - Freedom to Speak Up Guardian
      • Mossley Hill ground breaking
      • Is Psychiatry working? – a BBC Radio Four report
      • Clock View Hospital Architecture Today Awards winner
      • Mental Health Triage car – BBC Radio Merseyside
      • Nutrition and Hydration Week celebrations
      • Happy 80th Birthday to Rita McGarry!
      • NHS ex armed forces mental health and wellbeing services
      • Congratulations to Indira
      • Suicide prevention expert joins Mersey Care
      • Help shape the future of mental health research
      • Coronation Celebrations Heys Court and Fern Ward
      • Ian Gough is retiring
      • Clock View in Architecture Today
      • Carers week celebrations at Fern ward, Leigh Moss
      • Hep C elimination - well done to our addictions team!
      • Michelle Allen is retiring
      • Sad news - Ian Gough
      • Congratulations Emily
      • Compliments for support with training programme
      • Debt respite scheme (breathing space)
      • Volunteer of the month - June 2023
      • Chris Blundell is retiring after 47 years in the NHS!
      • Clock View compliment
      • Message from North West Mental Health Team
      • Mossley Hill: You called it!
      • Bloomin lovely
      • Thanks to everyone who supports Mersey Care’s medical student education
      • Congratulations to Sofina
      • Perinatal Mental Health Awareness Training
      • Adult Community Mental Health Patient Reported Outcome Measures
      • Onam celebration
      • Tony Rimmer has retired
      • Ruby Wax officially opens our Neuromodulation Suite
      • Stephen Halsall has retired
      • Ann-Marie Foster has retired after 45 years in the NHS
      • Simulation session at Neuromodulation suite
      • Changes to alignment of teams across mental health urgent care services
      • Farewell Linda Jones
      • Sarah McCormack is retiring!
      • Letter to all staff - Christmas 2023
      • Welcome opportunity to lead the way in developing a patient safety dashboard
      • Seven day working
      • Pioneering Mental Health Triage Response team
      • Positive partnership for the Self Harm Pathway
      • Neuromodulation service
      • Congratulations to Brook Place!
      • Hot off the press, new research!
      • Life’s a beach (hut) at Mossley Hill
      • Designing community services for people with borderline personality disorder
      • Positive visit from Health Service Safety Investigations Body
      • Right Care, Right Person (RCRP)
      • Well done to our mental health liaison team at LHCH!
      • Urgent mental health care services shortlisted for HSJ award
      • Health and wellbeing treats for service users and staff
      • Dementia Action Week at Fern Ward
      • Liaison and Diversion Team, including Reconnect, awarded
      • Margaret O'Neill is retiring
      • Thank you Lloyd
      • Inpatient MaST Showcase
      • Hartley Hospital space utilisation survey
      • New community garden project with Warrington Borough Council
      • Liverpool and Kirkby Memory Service
      • Award winning Trainee Nurse Associate
      • Hazel Lim retires after 36 years in the NHS
      • Podcast with our Personality Disorder Service
      • Sad news - Toni Moore
      • Chief Nursing Officer from Ministry of Health, Uganda, visits the Trust
      • We need help from all staff in Mental Health Care Division
      • Topping time at the new Mossley Hill
      • Katie Taylor, Head of Nursing leaves after 22 years
      • Special Thank You
      • Sad news – Roy Shuttleworth
      • Your Voice Your Change mega conversations
      • See the high points of Mossley Hill
      • Pg. Cert – expressions of interest (Mental Health Division)
      • Important request from Personal Safety Team
      • Important changes to Leigh Moss email address
      • Changes to mental health emergency and urgent referrals
      • Norway visitors to our mental health services
      • Congratulations to our Mental Health Triage and Response Team on winning the new Seni Lewis HSJ Patient Safety Award
      • Statutory Mental Health Act forms must be completed on Thalamos (for services using Rio only)
      • Sir Julian Hartley visits the Trust
      • The end of an era as Dr Mercadillo retires
      • World Mental Health Day, 10 October 2024 drop-in event for Trust staff
      • Sefton and Kirkby Early Interventions Team (EIT) recovery stories event
      • World Mental Health Day 2024
      • Psychiatric Clinical Decision Unit
      • All statutory Mental Health Act forms must be completed on Thalamos (for services using Rio only)
      • Making healthy connections
      • First Predominantly Deaf Peer/Social Group in Halton
      • Future Mossley Hill Ward Managers meet Mossley Hill wards
      • Two much loved retire and returners
      • Chief Executive’s visits to services
      • Check out what Sheridan Ward have been up to!
      • Visit from Kent and Medway NHS and Social Care Partnership Trust
      • Peer Support Worker - Readiness for teams
      • Best wishes Mark Sadler
      • Domestic abuse process - Mental Health Care Division
      • Leadership arrangements update
      • Calling all community mental health colleagues
      • Our Chief Executive Officer visits
      • Eating Disorders Awareness Week
      • Young Carer’s Award for Step Forward Psychology Service
      • So proud of our staff
      • Perinatal Mental Health Awareness
      • Career takes a Northern turn
      • Congratulations on your retirement
      • New roles for senior leaders
      • NHS England visit for Mental Health Incubator Programme
      • Goodbye to community addictions colleagues
      • We've won the Liaison and Diversion and Reconnect contract!
      • Urgent Care Mental Health Services away day success
      • Care Quality Commission visit
      • Mental Capacity Assessment - Simplified
    • Mental Health Services 18 to 25 Transformation
    • Mental Health Law
      • Mental Health Law
      • Mental Health Act
    • Mental Health, Learning Disabilities and Community Provider Collaborative
    • Nutrition and hydration
      • Nutrition and hydration
      • Dysphagia
      • Nutrition and Hydration Week 2023
      • Special diet request form
    • Palliative and End of Life Care for Adults (PEOLC)
      • Palliative and End of Life Care for Adults (PEOLC)
      • Identifying patients in last year of life
      • Advance Care Planning
      • Care in the last days and hours of life
      • Care after death and learning from death
      • Bereavement
      • Useful links for education and training
    • Personal Safety Devices
    • Physical health in-reach hub
    • Psychological professions
      • Psychological professions
      • HCPC Registration
      • Accreditation with professional bodies
      • Uniform standardisation
      • National workforce guidance and vision
      • Services in which our Psychological Professions work
    • Radar
    • Resuscitation information
      • Resuscitation information
      • Do Not Attempt Cardio Pulmonary Resuscitation (DNACPR) FAQs
      • Immediate Life Support (ILS) training
      • Paediatric Immediate Life Support (PILS) training
      • Updated resuscitation guidelines for 2021
    • Secure Care Division
      • Secure Care Division
      • Become a mental health social worker!
      • Introducing Linden Ward
        • Introducing Linden Ward
        • Message from Mark Latham about Byron Ward
      • Latest Building Award Successes
      • Mental Health Act Department
        • Mental Health Act Department
        • Easy Read Information Leaflets
        • Rights Leaflets
        • Other Documents
        • Guidance and Training Events
        • Mental Health Act
        • Deprivation of Liberties
        • Mental Health Tribunals
        • Ministry of Justice
        • Statutory and Other Forms
        • Other Information
      • PACIS training
      • Salute to Whalley
      • SLD resources
        • SLD resources
        • Easy Read Resources
        • Service User Electronic Equipment
      • Speech and Language Therapy (Secure and LD)
      • Archived content – our Whalley site closed in March 2024
        • Archived content – our Whalley site closed in March 2024
        • Frequently Asked Questions
        • Inpatient Vacancies with Lancashire and South Cumbria NHS Foundation Trust
        • Message from Steve Newton - updated for Whalley site
        • Next steps as part of the Whalley transfer of services organisational change process - message from Steve Newton
        • UPDATE FROM STEVE NEWTON AND MICHELE McGEE - 9 January 2024
        • Staff engagement sessions
        • Information from Lancashire & South Cumbria NHS Foundation Trust
    • Secure Care news
      • Secure Care news
      • Latest Learning Disability and Autism bulletin
      • Food service times at Whalley
      • Whalley absence reporting
      • Hot weather measures
      • Latest Learning Disability and Autism bulletin
      • Herbstones at Whalley marks the Euros
      • Herbstones menu for the Euros
      • Centre for Perfect Care bitesize QI digital training
      • It's Nutrition and Hydration Week 2021
      • Whalley site - official visitors
      • Herbstones Euros Menu
      • Importance of lateral flow tests
      • Whalley Vaccinations
      • Whalley Strides with Pride
      • Petrina Hounslow Retires
      • Whalley site – a message from Julia Musker
      • Whalley’s PRIDE
      • Community Thanks for Horticultural Team
      • Associate Director for Learning Disability: Three month secondment opportunity
      • Margaret Brown retires
      • August update from Julia Musker
      • Latest Learning Disabilities and Autism bulletin
      • She braved that shave!
      • Message from Steve Newton, Chief Operating Officer
      • Face to face ward based engagement sessions
      • Amanda McBride RIP
      • Student Teaching Session: Learning Disability and Health Inequalities
      • The latest Learning Disabilities and Autism bulletin
      • Rebecca has been bringing together her local community
      • LSU ground breaking
      • Apprenticeship Success
      • Work is starting on the new low secure hospital at the front of Maghull Health Park
      • Over £500 raised for FOP
      • Message to Whalley staff
      • Whalley Remembrance Parade 2021: 6 November
      • Formal consultation update
      • Whalley Remembers
      • New Names for New Specialist Dementia Unit
      • Koestler Awards 2021
      • Maghull Health Park site access
      • When the going gets tough
      • Email sent on behalf of Steve Newton
      • The Carol Service That Went…Right
      • Best wishes to Dr Panna
      • Message from Julia Musker
      • Latest learning disabilities and autism bulletin
      • Remembering Whalley’s Jack Anwyl
      • Whalley site access – reminder
      • HERBSTONES – come dine with us!
      • Whalley retention premium
      • Auden Unit - LFC tour
      • Auden Unit - Garden revamp
      • Update from the Whalley Safety Huddle
      • Whalley site phone migration
      • Resurfacing the roads around The Circle in Whalley
      • Message from Steve Newton
      • Houses on Mitton Road
      • Celebration events
      • Learning disabilities and autism bulletin
      • Latest learning disabilities and autism bulletin
      • Mayoral Award for Ashworth Horticulture Team
      • Celebrating a year
      • Whalley update
        • Whalley update
        • Whalley Retraction
      • Celebrating the Century in Whalley
      • Meet the Director: Monday lunchtime
      • Wearing of face masks in entry receptions for high, medium and low secure services
      • Whalley Celebrates St Luke’s
      • Whalley site retraction and the organisational change processes.
      • Funeral of former Trust Governor
      • Communication: Ashworth Hospital Business Continuity Status
      • Message from the Leadership Team at Whalley
      • Louise, our mighty hiker!
      • Staff focus groups
      • Marathon run for CALM
      • The latest Learning Disabilities and Autism bulletin
      • Secure Division changes
      • Best wishes to Whalley’s Tony Livesey
      • Carmel Brunt is retiring!
      • Dan Daniels run for Autism Initiative
      • CQC compliance boards update
      • Maghull Health Park Security Barrier
      • Fiona Gibson retires
      • Message from Steve Newton
      • Ward Champions visit Aspen Wood
      • Secure Care Division wins contract for HMP Altcourse
      • Large Green Property Boxes - Ashworth Wards and Departments
      • Announcement of CQC inspection at Ashworth Hospital
      • Best wishes to Dave McKenna
      • Rowan View shortlisted again!
      • Support Maplewood for a good cause
      • Rowan View award success
      • Incentive offer - Aspen Wood
      • Fundraising for State of Mind Sport
      • Maghull Health Park generator message
      • Aspen Wood: plastering, politicians and progress!
      • Vote for Zara Musker: Deaf Sports Personality of the Year
      • Whalley’s Christmas Carol Service: 21 December
      • Learning Disabilities and Autism bulletin - January 2023
      • Welcome Jonathan Drew – Deputy Director of Security
      • Electrical outage at Whalley site
      • Interim Associate Director of Nursing and Patient Experience for the Secure Care Division
      • Good luck to Maghull Horticultural Department
      • Raising the flag for IWD in Whalley
      • Mossley Hill: Name those wards
      • International Women’s Day in Whalley
      • Student learning disability nurse of the year nomination
      • A royal thank you for Whalley
      • Secure Care Division begins support for HMP Altcourse
      • Aspen Wood artists meet our service users
      • Three Peaks challenge
      • Life Rooms Comes to Ashworth
      • Aspen Wood consultation process
      • Whalley retention - next steps
      • Quality Practice Alerts
      • Award success for Stafford House
      • Decorating for the Coronation
      • Learning Disabilities and Autism bulletin
      • Did you know about our Learning Disability Nurses?
      • Learning Disabilities and Autism bulletin - 7 June
      • Whalley Carers look to the future
      • Aspen Wood – Highly Commended
      • Learning Disabilities Week celebrations
      • Whalley Rio Update
      • Byron Ward CAN!
      • Learning Disabilities and Autism bulletin
      • Well done Zara Musker – Deaf Sports Personality of the Year
      • Communication to all Whalley staff
      • Praise for the Life Rooms Ashworth from NHS England
      • Timetable changes for Whalley and Aspen Wood
      • Message from Steve Newton - Whalley
      • A warm welcome and a team delivering
      • Latest Learning Disabilities and Autism bulletin
      • Breaking News: National Service User Award Shortlisting for Whalley
      • We Want You – incentives for roles at Aspen Wood
      • Whalley Campus: Radar update
      • HOPE(s) two day training at Whalley
      • Radar drop in sessions for Secure Care division
      • Learning Disabilities and Autism bulletin
      • Congratulations to Greg Shelley on achieving his Masters!
      • Learning disabilities and autism bulletin
      • Celebrating Whalley
      • Whalley Team at National Service User Awards
      • Message from Julia Musker
      • Learning Disabilities and Autism bulletin
      • Yoga sessions for Rowan View patients
      • Our Shared College timetable
      • Mersey Care recognised for leading on restraint reduction
      • The latest Learning Disabilities and Autism bulletin
      • Eden Ward holds cancer awareness event for service users
      • Consultation update from Steve Newton – 26 October
      • Learning Disability Nurse Day
      • Ward Guardian roll out – Secure Care division
      • Congratulations to Dr Indu Surendran
      • Whalley Remembrance 2023
      • Secure care division staff inspire young people at Hugh Baird University Centre
      • Occupational Therapy week celebrations
      • Latest Learning Disabilities and Autism bulletin
      • Celebrating three years of Rowan View
      • Safety around Maghull Health Park
      • Latest Learning Disabilities and Autism bulletin
      • Learning Disabilities and Autism bulletin
      • Whalley celebrates Christmas
      • The Life Rooms Ashworth celebrates the season
      • Latest Learning Disabilities and Autism bulletin
      • Local MP visits Aspen Wood
      • Learning Disabilities and Autism bulletin - 16 January
      • NHS England visit Mossley Hill site to monitor building progress
      • Updates to MCA documents
      • Hooray for Ashworth legend Cliff
      • Learning Disabilities and Autism bulletin - 30 January
      • Learning Disabilities and Autism bulletin - 14 February
      • Let’s talk research - and fly the flag for Whalley
      • Ashworth Hospital achieves reapproval as a provider of high security psychiatric services
      • Aspen Wood opening to service users
      • Recognition for our lead provider collaborative
      • Whalley handover
      • Ward Guardian roll out – Secure Care division
      • Learning Disabilities and Autism bulletin - 10 April
      • Name that site
      • Maghull Health Park: car park works start on Monday
      • Learning Disabilities and Autism bulletin - 24 April
      • Telling WHO why and how
      • Learning Disabilities and Autism bulletin - 8 May
      • Learning Disabilities and Autism bulletin - 22 May
      • Changes to Heads of Operations within Secure Care
      • Expression of Interest – Byron Ward Clerk (Band 3)
      • Visit from NHSE’s Dame Emily Lawson
      • Rowan View: Thank you from Carl and Ceri
      • Sad news - Jeffrey Owens
      • Ashworth Life Rooms summer show
      • On course at Altcourse
      • Fairhaven move update
      • Aspen Wood’s football focus
      • CEO at Ashworth Life Rooms
      • Launch of qualification in restrain reduction
      • Dr Chris Barlow is retiring
      • Tracy Collard retires…for now
      • Hodder Ward Happiness
      • Support for colleagues
      • Learning Disabilities and Autism bulletin
      • ‘Welcoming and kind’ – carers’ verdict on their visit to Ashworth
      • HOPE(s) Model highly commended at HSJ Awards
      • Staff Survey: a message from Steve Newton
      • Learning Disabilities and Autism bulletin
      • Learning Disabilities and Autism bulletin
      • Occupational Therapy Week drop in event
      • Join us! Learn about Occupational Therapy in Ashworth Hospital
      • Car Parking at Maghull Health Park: 31 October 1 November
      • Latest Learning Disabilities and Autism bulletin
      • Welcome to the Vale Team!
      • It’s Occupational Therapy Week 2024
      • Aspen Wood wins again!
      • Occupational Therapy Week - drop in day
      • Learning Disabilities Champions: Happy birthday!
      • Ashworth patients have their Phil
      • Harm Reduction Unit gets positive feedback
      • Learning Disabilities and Autism bulletin
      • Learning Disabilities and Autism bulletin
      • Celebrating creativity and recovery: The Life Rooms at Ashworth Hospital
      • Temporary closure of Byron Ward
      • Learning Disabilities and Autism bulletin
      • Learning Disabilities and Autism bulletin
      • Learning Disabilities and Autism bulletin
      • Call to Secure Care Division staff – last chance to give your views on the new PREOM!
      • Learning Disabilities and Autism bulletin
      • Aspen Wood celebrates first birthday
      • Divisional Director Appointed
      • The Space Between the Sounds
      • Our brilliant bug hotel
      • Congratulations to Delamere Ward
      • May's Learning Disabilities Newsletter
    • Specialist Pathway and Risk Consultation Service (SPaRCS)
      • Specialist Pathway and Risk Consultation Service (SPaRCS)
      • Contact the team
    • Suicide prevention
      • Suicide prevention
      • Our Strategy and approach
      • Training
      • Safety Planning
      • Local data
      • Talking about suicide
      • Suicide bereavement support
      • Internal resources
      • National evidence and publications
      • External support
      • Partnerships
      • Events
      • Online harms
    • SEND (Special Educational Needs and/or Disabilities)
    • Standard Operating Procedures (SOPs) - COVID-19
    • Uniform standardisation
  • People and development
    • People and development
    • ESR self service
    • HR information and guidance
    • Manager's Hub
    • Team Canvas
    • Workforce
      • Workforce
      • Workforce Information
      • eRoster (Managers)
        • eRoster (Managers)
        • System Merge of Health Roster and Employee Online
      • Loop (All staff)
        • Loop (All staff)
        • How to set up LOOP
        • How to videos
        • How to guides
      • Employee lifecycle (SharePoint)
      • Pay and staff services
      • Workforce Portal
    • Your development
      • Your development
      • Your professional development
        • Your professional development
        • Current vacancies
        • Learning and Development Prospectus
        • Apprenticeships
          • Apprenticeships
          • Apprenticeship opportunities
            • Apprenticeship opportunities
            • Allied Health Professional apprenticeships
              • Allied Health Professional apprenticeships
              • Senior Healthcare Support Worker: Level 3 (Allied Health Professions)
            • Team Leadership Management Apprenticeships
              • Team Leadership Management Apprenticeships
              • Chartered Manager Degree Apprenticeships
              • Senior People Professional Apprenticeship (HR)
              • Team Leader and Supervisor
              • Operations or Departmental Manager Apprenticeships
              • Senior Leader Degree Apprenticeship (MBA)
            • Business Administration and Data apprenticeships
              • Business Administration and Data apprenticeships
              • Medical Business Administrator
              • Data Apprenticeships
              • Business Administrator Level 3 Apprenticeship
              • Customer Service Practitioner Level 2 Apprenticeship
            • What types of apprenticeships are available?
              • What types of apprenticeships are available?
              • Nursing and Healthcare support apprenticeships
                • Nursing and Healthcare support apprenticeships
                • Level 3 Senior Healthcare Support Worker
                • Nurse Associate Apprenticeship Level 5
            • Ways to undertake an apprenticeship
            • Finance Apprenticeship
              • Finance Apprenticeship
              • Accounts Assistant Level 2
              • Assistant Accountant Level 3
              • Accounting Technician Level 4
              • Professional Accountant Level 7
          • How to apply
          • Support for managers
          • Case studies
          • FAQs
          • Functional skills
          • NCFE Qualifications (CPD)
          • Funding
          • Apprenticeship drop-in sessions
          • Apprenticeship enquiry form
          • National Apprenticeship Week
        • Coaching offer
        • Our Anti Racism Perfect Care Goal
        • Restorative Just and Learning Culture (RJLC) Training
        • Supervision
          • Supervision
          • MySupervision (former NWBH staff)
          • your Supervision
          • YourSupervision
          • MySupervision FAQs
      • Mandatory and CPD training
      • Giving back
        • Giving back
        • Widening Participation
          • Widening Participation
          • What is widening participation?
          • How can my team support widening participation?
            • How can my team support widening participation?
            • Pre-employment opportunities
            • Work experience and placements
            • Career ambassadors and events
            • HealthCare academies
            • Supported internships
          • Case studies
          • FAQs
        • Mersey Cares - Our New Charity
          • Mersey Cares - Our New Charity
          • Microhive (formerly Pennies from Heaven)
          • Charity Champions
          • Dragon's Den
            • Dragon's Den
            • Dragons' Den application form
        • Volunteering
      • Digital Training Hub
        • Digital Training Hub
        • Interactive AV
      • Manager's toolkit
      • Students and staff supporting students
        • Students and staff supporting students
        • Practice Education Facilitators
          • Practice Education Facilitators
          • Allied Health Professionals (AHP)
          • Student Nursing Associates (SNA)
          • Post graduate programmes
          • Nursing
          • Request for student placements
          • Contact the team
        • Preceptorship programme
          • Preceptorship programme
          • In Pursuit of Excellence
          • Resources
          • Preceptorship Team
          • User guide and frequently asked questions
          • Preceptorship paperwork
            • Preceptorship paperwork
            • General/childrens’ nursing
            • Mental health/Learning disability nursing
            • Nurse Associate
            • AHPs
          • Important dates
        • Professional Nurse Advocates
        • Medical Education Team
          • Medical Education Team
          • Undergraduate
          • The team and their roles
        • Supervision
      • Induction
      • Leadership training and opportunities
        • Leadership training and opportunities
        • ASPIRE
        • ARRIVE, STRIVE and THRIVE
      • PACE 365
      • Data Academy
      • Research
    • Your recognition
      • Your recognition
      • Star Awards
        • Star Awards
        • Star Awards 2022
        • Star Awards 2023
          • Star Awards 2023
          • Star Awards nominations and shortlists 2023
          • Star Awards photo gallery
        • Star Awards - all nominees
        • Star Awards 2024 photo gallery
      • Say Thank You
      • Employee and Team of the Month
      • Long Service Award
  • Your wellbeing
    • Your wellbeing
    • Flexible retirement
    • Flexible working
      • Flexible working
      • Flexible working policy and options
      • Our Work, Life, Flex journey
      • Case studies, FAQs and resources
      • Contact a Flexpert
      • Pilot: Flexible Working requests via ESR
      • Reasons for declining a request
    • Help Us Help You this winter
      • Help Us Help You this winter
      • Winter in focus 2022 to 2023
      • Campaign highlights for 2022/23
      • Winter in focus 2023 to 2024
    • On site restaurants
    • R;pple - the suicide prevention pop-up
    • Schwartz Rounds
    • Staff benefits and discounts
    • Staff engagement
      • Staff engagement
      • NHS Staff Survey
        • NHS Staff Survey
        • Voices heard, actions taken: view our video library
        • Staff Survey prize winners
      • People Pulse
      • Your Voice Your Change
    • Staff networks
      • Staff networks
      • Ability First network
        • Ability First network
        • Access to work
          • Access to work
          • Experiences of using Access to work
        • Roles and responsibilities
        • 'Buddy' Bio's
          • 'Buddy' Bio's
          • Dyslexia and Dyspraxia
          • Spinal injury, blindness and Dyslexia
          • Rheumatoid Arthritis
          • Fibromyalgia, ME/CFS, RLS and Carpel Tunnel
          • Autism
          • Life after cancer treatment
          • Deafness
      • Armed forces staff network
      • Multi-Ethnic Colleagues Network (MECN)
        • Multi-Ethnic Colleagues Network (MECN)
        • Black History Month 2024
          • Black History Month 2024
          • Celebrating Black History Month
      • Dyslexia and Dyspraxia staff network
      • LGBTQ+ network
        • LGBTQ+ network
        • Meet your Chair and Vice Chair
          • Meet your Chair and Vice Chair
          • Roles and responsibilities
        • Useful reports and links
        • Pride 2024
      • Womens staff network
        • Womens staff network
        • A message from the outgoing Chair, Lucy
        • International Womens Day 2021
        • Survey
        • Menopause sessions
        • Sanitary provision and period poverty
        • Comfort boxes
      • Charity network
    • Staff Side
    • Staff wellbeing hub
      • Staff wellbeing hub
      • Your physical wellbeing
        • Your physical wellbeing
        • Cycle to work scheme
        • Group session: Sleep well
        • Group Session: Alcohol awareness
        • Hollins Park Health and Wellbeing Centre
        • Long COVID
        • Menopause
        • Mini Health Checks at Work
        • NHS North West Games
        • Physical health advice
        • Site Walking Maps
        • Weekly exercise classes
        • Wellness for Life
        • Smoke Free update - April 2025
        • Why Weight
      • Your financial wellbeing
        • Your financial wellbeing
        • Arriva Bus Travel Club
        • Benefits calculator
        • Citizens Advice appointments
        • Energy Bills and Efficiency Awareness
        • Financial wellbeing support
        • Food banks
        • Gambling support for staff and awareness training
        • NHS Credit Union
        • Monthly bill consolidation - Utility Warehouse
        • Simplyhealth
        • Stop Loan Sharks
        • Health Service Discounts
        • Tickets for Good
        • HSBC Financial Wellbeing Webinars
        • Debt Awareness
        • PayPlan
      • Social wellbeing
      • Health and Wellbeing Facilitators
      • Your mental wellbeing
        • Your mental wellbeing
        • Access to Staff Psychological and Mental Health Support
        • Doctors in Distress Weekly Support Group
        • Domestic Abuse
        • Stress management workshop
        • Life Rooms
        • Menopause
          • Menopause
          • Menopause forums
          • Living Well with Menopause
          • Menopause Champions
          • World Menopause Day 2024
          • Menopause Policy Review
        • Mental Health First Aid
        • Mindfulness
        • Manage Your Mood and Build a Rewarding Lifestyle
        • Managing anxiety
        • NHS Talking Therapies
        • Self help guides
        • Wellbeing conversations
        • Wellbeing Through Wildlife
        • Listening Rooms
        • Bereavement
        • Work Well from Home
        • Parent Mental Health
        • Kind to Your Mind
        • Unmind
      • Wellbeing Advocates
      • HealthHero
      • Occupational Health
        • Occupational Health
        • Immunisations and vaccinations
        • Referrals process and urgent support
        • Staff Wellbeing Hub
      • Blogs
      • Feel Better Spring 2025 Programme
      • Find out what's on this May
      • Manager Mondays Wellbeing Programme
    • Support available for staff
      • Support available for staff
      • Support for our staff and managers
      • Racism and Islamophobia
      • Landmarks tribute and Books of Remembrance
    • Supporting you to stay well
    • Talking about mental health
    • Vaccinations
      • Vaccinations
      • Book your vaccinations
      • Vaccine FAQs, myth busting and more
        • Vaccine FAQs, myth busting and more
        • FAQs
        • Myth busting
        • GOV.UK
      • Group bookings
      • MMR vaccine
      • Contact the vaccination team
      • Managing your Flu or COVID-19 booking
    • ZERO acceptance of racism, discrimination and unacceptable behaviours
      • ZERO acceptance of racism, discrimination and unacceptable behaviours
      • Anti-racism Perfect Care Goal
        • Anti-racism Perfect Care Goal
        • Our Anti-Racism campaign
        • Recommended materials
        • Day 3: Public praise
        • Day 4: A culture of belonging
        • Day 5: The big promise
        • Seminars and sessions from Race Equality Week 2024
          • Seminars and sessions from Race Equality Week 2024
          • Seminars and sessions from Race Equality Week 2023
      • Sexual Safety Charter
        • Sexual Safety Charter
        • The Sexual Safety Charter: our commitment
        • Sexual misconduct policy overview
        • How to report an incident
        • Training and support

Liaison and Diversion

  1. Home
  2. Clinical
  3. Mental Health Care Division
  4. Urgent mental health care
  5. Liaison and Diversion
Back to Urgent mental health care

Popular pages

  • Trust news
  • Policies and procedures
  • Mental Health Care Division
  • Current vacancies
  • Systems and tools - Mersey Care
  • Systems and tools

Your most visited pages

  • Trust news
  • Policies and procedures
  • Current vacancies
  • Systems and tools - Mersey Care
  • Systems and tools
  • Mental Health Care Division

Accessibility tools

Text size:
Contrast:
Frank Ltd.
Return to header