Every year, you will be invited to take part in the NHS Staff Survey.
The NHS Staff Survey is your opportunity to share honest feedback about your experience at work. Your voice truly counts, and your insights help us shape a better workplace for all.
Look out for your survey invitation email from NHSSTAFFSURVEY@iqvia.com with the subject ‘NHS Staff Survey 2025 Invitation’ from Wednesday, 1 October 2025. You have until 28 November to provide your feedback.
- Your feedback is strictly confidential and handled independently by IQVIA. No one in our organisation or the NHS can see individual responses
- The survey results drive real change. Recent staff feedback has led to improvements in flexible working, digital systems, and access to team spaces
- By completing the survey, you help us understand what’s working well and what could be better, so we can continue to improve your experience for staff, patients, and our community.
What’s new this year?
- Weekly drop-in sessions are available for any questions about the survey
- Exciting team prizes are up for grabs - see below.
Your feedback makes a difference. Over the last 12 months, staff suggestions have influenced positive changes across our organisation. We’re committed to listening and acting on what matters most to you.
Please take a few minutes to complete the survey as fully and frankly as you can. Together, we can make our workplace even better.
The annual NHS Staff Survey is one of the largest workforce surveys in the world. The survey is an official statistic, run independently to NHS England and to the highest standards of quality and accuracy. The survey is confidential and anonymous.
The NHS Staff Survey is a rich source of data to support understanding our NHS people’s working experiences. This gives a really accurate picture of what it’s like to work in the NHS, which is used by numerous different organisations, as well as here at Mersey Care, to make things better for you, your colleagues and our patients and service users.
It is important that our NHS people from all backgrounds and experiences take part as we each have a voice that counts. Bank only workers are eligible to take part, with tailored questions researched and developed to ensure they are relevant to their experiences (further details can be found in the FAQs below).
Have you got questions about the Staff Survey 2025? We’re here to help!
We’ll be holding drop-in sessions both online and In-person where you can ask questions, get clarity, and chat with the team about anything survey related. These sessions are open to all staff – no need to book, just drop in!
In Person Drop-in Sessions: Details here
Online Drop-in Sessions: Wednesday 10-10:30am (starting 1st October) each week during the survey period. Ask any questions, or complete your survey.
Join the session via MS Teams: Microsoft Teams Need help?
Meeting ID: 348 865 936 314 9 Passcode: sw7sj2KX
As a thank you for participating in the 2025 NHS Staff Survey, we are happy to award the following prizes:
100% response rate
£5 coffee shop vouchers for each team member (max 20) for the first team to achieve a response rate of 100%
Week 1
Tea and coffee hamper for the team in each division with the highest response rate by 9 October
Week 2
Tea and coffee hamper for the team in each division with the highest increase in response rate between 9 and 16 October
Week 4
£50 shopping voucher for one randomly selected person in each division who has completed the survey by 31 October
Week 6
Tea and coffee hamper for the team in each division with the highest increase in response rate between 6 and 13 November
Week 8
£50 shopping voucher for one randomly selected person in each division who has completed the survey by 28 November
More information
- Each team is eligible to win once during the survey window
- IM are included within TWSS division for the purposes of team-based incentives
- Prize draws on weeks 4 and 8 will include an additional draw for bank colleagues
- All colleagues entered will provide consent when completing the survey.
Individual draw
Please note, all individual prize draws are conducted by the survey provider, IQvia. Staff wishing to enter the prize draw will be asked to give consent when completing the survey. You can also opt out during the survey. The Trust is given the names of randomly selected winners in order to arrange for prizes to be given (no information regarding survey responses is provided). Details of winners will only be shared through Trust communications if the prize winner explicitly provides permission.
Team draw
Please note, the Trust receives progress updates from the survey provider, IQvia each Thursday whilst the survey is open. Team based progress updates are provided for teams of 10 or more. It is this data that is used to identify winning teams
