Latest updates
Microsoft 365 learning and support
Mersey Care colleagues can access a wide range of Microsoft 365 courses and learning resources through the IM Online Learning (IMOL) platform. Learn more about the training available.
RightFax
RightFax is currently used in some services within Mersey Care NHS Foundation Trust and replaced the need for physical fax machines several years ago. As alternative communication methods are now widely used, it is proposed that the use of RightFax will end on 30 April 2026. If your team or service still use RightFax, please read more about what you need to do.
Important changes to eXchange/Share2Care
As part of the ongoing development of the Cheshire and Merseyside Care Record (CM Care Record), some important changes have been made to the eXchange/Share2Care care record. Read more about the important changes that have been made.
Quick links
Need IT Support?
Select the IM Digital Portal icon on your desktop to log and track the progress of IT requests online or call 0151 296 7777
IM Online Learning (Digital Skills Training)
Access IM Online Learning for digital skills training and resources.
Systems and Tools
Quick links to digital systems and tools used within Mersey Care.
Beacon - Rio EPR Business Continuity
Beacon is a read only business continuity application which has been built for use if ever the Rio Electronic Patient Record (EPR) is not available. Find out more about Beacon and access support.
Sending secure emails
Where personal, confidential, or sensitive information needs to be sent using email, the email must be sent securely. Read guidance on sending secure emails.