The content on this page relates to all Mersey Care staff.

 

Employment Services brings together specialist knowledge and expertise in all aspects of NHS Payroll, Pensions and Human Resources Administration - including NHS terms and conditions of service, salary sacrifice arrangements, pension legislation and expenses.

Our team of 90+ staff replicates an inhouse payroll function and delivers outstanding, personalised service for clients across the NHS.  We do not operate a call centre; each client has dedicated, named payroll staff and a direct number.  We believe this fosters a strong working relationship with clients and puts customers at the heart of what we do.

We have grown organically from an inhouse service and now provide a full range of employment services for a range of NHS clients. We are acutely aware of NHS requirements and have a well established understanding of ESR (the NHS human resources and payroll database system). We have also developed strong working relationships with NHS Employers, NHS Pensions and HM Revenue and Customs.

Quality and accuracy are paramount to our service, and we have been accredited the Payroll Assurance Scheme (PAS) award from the Chartered Institute of Payroll Professionals (CIPP).  We truly believe that our staff is the key to helping us deliver five star customer service and as a department we are passionate about staff development and growing our talent.

In our professional commitment to delivering outstanding customer service, we consistently strive to promptly and effectively address any concerns or enquiries to the highest level of quality.

 

You can contact any of these numbers and we will be happy to assist with any query or question that you may have.

Monthly Payroll Team: 0151 290 4654 (option 5) or email merseycare.payroll@sthk.nhs.uk

Weekly Payroll Team: 0151 290 4654 (option 4) or email mctweeklypayroll@sthk.nhs.uk

Pensions Team: 0151 290 4654 (option 3) or email merseycare.pensions@sthk.nhs.uk 

Expenses: expenses@merseycare.nhs.uk

If you need to visit the department in person, please contact us in advance. Due to flexible working we do not always have staff on site.

Tax office reference: 428/FZ11024

Tax office telephone number: 0300 200 3300

Tax office address: Pay As You Earn and Self Assessment, HM Revenue and Customs, BX9 1AS, United Kingdom