This page is your one stop shop for all things Human Resources at the Trust.

FAQs

Our health management system (provided by Empactis) has two products to support you manage unplanned absences from work. Other forms of absence such as carers or compassionate leave are to be reported by calling your manager directly.

  • Absence Manager supports staff and managers to record sickness absence.
  • HR Case Manager assists managers with the monitoring, recording and management of staff absences.
  • You will also find a link to information which will support referrals into our Occupational Health and Wellbeing Service.

Find out more about these systems on YourSpace.

FAQS

Q: How do I report my sickness?

A: Sickness absences must be reported by calling: 0330 818 6439 You will need to use your assignment number. This can be found on your payslip. Bank workers are to continue reporting their absences via the Temporary Staffing Office.

Q: When do i need to provide a medical certificate?

A: If you are absent from work due to sickness for less than three consecutive days then you do not need to submit a certificate. If you are absent from work due to sickness for more than three consecutive days, but less than eight consecutive days should submit a self certified sickness Absence Notification (refer to Appendix 1 in the HR07 policy). If you are absent from work due to sickness for more than seven consecutive days then you should submit a Statement of Fitness for Work (GP fit note) which should be submitted to the manager within three calendar days of the 8th day of sickness absence.

Q: What happens if a sick note is not provided?

A: You will be recorded as unauthorised absence.

Q: What are sickness stages?

A: For further information on this, please find the HR07 policy and toolkits.

Q: I am having planned / unplanned surgery - will I trigger a stage?

A: For planned and unplanned surgery there will be a known recovery period and you should be fit to return to work following this recovery. Under such circumstances monitoring will not be initiated, however, if the recovery period is exceeded, then monitoring will begin under long term sickness absence and occupational health guidance will be sought for support and guidance on a return to work.

Q: I have COVID, does this count towards my sickness?

A: (TO PROVIDE)

Q: I've had an accident at work, how does this affect my sickness?

A: (TO PROVIDE)

Q: I am off sick and dont think I can return to my job - I would like to be redeployed

A: Colleagues cannot opt to be redeployed. Medical redeployment can only be agreed following approval from Occupational Health.

Q: I have issued a stage letter - where do I send a copy to?

A: This should be sent to your Divisional HR Team via their generic email address.  

Trust Wide Support Services - corporateandIMsickness@merseycare.nhs.uk

Mental Health Care Division - MHCD.sickness@merseycare.nhs.uk

Secure Division - SecureDivisionSickness@merseycare.nhs.uk

Community Care Division - CommunityCareDivisionHRTeam@merseycare.nhs.uk

Q: I am being bullied by my manager what can I do?

A: - FTSU? (TO PROVIDE)

Q: I am being picked on by my colleague what can I do?

A: (TO PROVIDE)

Q: I want a copy of my contract - who do I ask?

A: (TO PROVIDE)

Q: My manager wants to do a four step with me, what is that?

A: (TO PROVIDE)

The Trust will also pay the £13 annual fee that is required to sign up and maintain registration to the DBS Update Service (where an enhanced DBS is required) – the colleague must pay this yearly payment and reclaim this back by providing payment confirmation and submitting an online claim form on the Your HR section on SharePoint.

More information can be found in HR16: Disclosure and Barring Service Checks (CRB/DBS).

Although the Trust has the Agenda for Change Terms and Conditions for travel expenses and HMRC Guidance, a local agreement has been agreed on some aspects of these Terms and Conditions.

In order to ensure that individuals are reimbursed in a timely manner and that the business expenses are reflected in the Trust’s accounting records, travel and subsistence claims should be submitted for payment without delay, in accordance with the payroll processing timetable.

You can submit your expenses claim using Expenses logon (sel-expenses.com)

Find out more in the HR24 policy.

Visit our pay YourSpace page in the first instance, if you are still facing issues, please contact payroll on 0151 290 4654

Colleagues who have completed 25 and 40 years of service in the NHS year will be eligible to receive a Long Service Award for their great achievement and dedicated to the NHS. Staff employed on fixed term contracts or part time employment will be eligible on the same terms as staff employed on full time contracts.

The list of colleagues eligable for the award will be on the Employee Long Service Report, which will be available on the BiT. This information will be sent to the Events Manager and the member of staff will be invited to the Star Awards ceremony.