An Operations or departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner. Working in the Trust, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same.
Course start: 2025 July, October 2025
Course start: 2026 February, June, October
Duration: 18 months
Qualification: Level 5 Operation/Departmental Manager
Application Deadline:
11th June for July 2025 start.
13th August for October 2025 start.
9th January for February 2026 start.
13th May for June 2026 start.
9th September for October 2026 start.
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The program offers a well-rounded curriculum meticulously crafted to cover all aspects of effective managerial skills. From leadership to strategic planning, every facet crucial for managerial success is addressed comprehensively.
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Participants undergo hands-on training in leadership, strategic planning, and financial management. Through real-world scenarios and case studies, they develop practical skills that can be immediately applied in their managerial roles.
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The program focuses on fostering expertise in operational excellence and communication. Participants learn how to streamline operations and enhance communication channels, vital for maximizing efficiency and productivity within their teams
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Successful completion of the program earns participants recognition for their professional achievements. Moreover, they develop adaptability to change, a critical skill in today's dynamic business environment, ensuring they can navigate any challenges that arise with confidence.
High level summary of study commitment.
- Minimum of 6 hours per week of study time consisting of lectures and online delivery
- Group coaching and subject specialist sessions / workshops
- Independent Study allocated every week for the duration of the course
Applicants should be aware that in addition to the study time allocated, there will be an expectation of additional study hours.
The programme
- Level: 5
- Lenght:18 month
- Number of Modules: coming soon
- Eligibility: Relevant job roles to the subject matter such as Operations Manager, Regional Manager, Divisional Manager, Department Manager, Specialist manager, Middle Manager, Store Manager, A variety of Specialist Managers
Specialist content
- Organisational Performance - delivering results
- Interpersonal Excellence - managing people and developing relationships
- Personal Effectiveness - managing self
Benefits for the individual
- Achieve a recognised qualification
- Provide the support your team and service require to improve service delivery a patient care
- Build an education foundation that will support progression
North West Education and Training, and the apprenticeship team will be hosting information and insight sessions via Teams.
Date: 22nd May 2025
Time: 11:00am click here
2:30pm click here
22nd September 2025
11am click here
2pm click here
4th December 2025
11:30am click here
2pm click here
23rd April 2026
11am click here
2pm click here
20th August 2026
11am click here
2pm click here
Duration: 30 mins.
3 GCSEs (or equivalent) at grades 4+ (A-C) in any subjects
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Functional skills are an important part of all apprenticeships and apprentices who don't already have maths and English at level 2 or above will undertake functional skill qualifications in these areas.
To apply for the apprenticeship, your supporting manager will need to complete an Authorising Manager Levy application form, which can be found HERE
Application Deadline :
2025
11th June for July start.
13th August for October start.
2026
9th January for February start.
13th May for June start.
9th September for October start.
This form needs to be completed by your line manager in conjunction with you the applying apprentice. Once completed all funding applications will be reviewed by the Work Force Development Education and Training Group. Upon approval, applicants will be moved to formal application with the apprenticeship provider