Urgent alert

The current Employee Online (EOL) system will be replaced with an updated app version called Loop – available to use now. From April 2025, you will no longer be able to access Employee Online as this system will be replaced by Loop.

Loop.pngLoop - the new way to access rosters, book annual leave and pick up bank shifts

Employee Online is being phased out, replaced by an updated app version of the same system – called Loop.

Loop is designed to give you greater control over your work life, enabling you to view your personal schedule anywhere and at any time, request leave, log call outs and request bank duties.

Whereas previously you would need to be logged into a computer to access Employee Online, Loop gives you greater flexibility and improved access to your work schedule, particularly for those staff who have limited access to a computer.

What’s staying the same?

The current functions and use of the system will remain and look the same.

You will use Loop to book and manage annual leave or study leave, and view rosters (if applicable) in the same way that you previously used Employee Online (EOL).

If you prefer to access this system on a desktop computer, you can continue to do so.

What’s different?

  • How and where you access the platform will change – there will be a new link to Loop on the desktop, plus the option to access Loop through an app via a smartphone or tablet
  • You will need to create an account using a personal email address and password of your choice
  • There are some new features! See ‘new and improved’ below.

What's new and improved?

Loop is app based which means you can access your roster or book annual leave from anywhere, simply download the app to your smartphone or tablet. For those of us who prefer to access Loop via a desktop, this is also possible - click this link to start.

The benefits of the app include:

  • View your roster and who you’ll be working with on the go
  • Book your annual leave from anywhere
  • Easily contact teammates who you’re working with
  • Hear about bank shifts without being logged on to a desktop device.

Yes! Loop is live and ready to use. In fact, we would encourage you to start using Loop as soon as possible so you feel the benefits and can provide feedback by emailingERoster@merseycare.nhs.uk or calling 01925 972 800.

Downloading the Loop app to your phone means you can access rotas, book annual leave and view bank shifts on the go.

It’s an easy process, please see below:

Loop_Connecting Leaflet.jpg

Instructions to access Allocate Loop:
    1. Download the Loop app to your mobile device:

Download on Google Play

Download on the Apple app store
    2. Open the app and sign up to Loop using your preferred email address
    3. You'll receive a verification email - click on the confirmation link to complete verification
    4. Connect to your healthcare organisation: Mersey Care
    5. To link your profile, please enter your Employee Online (Optima) log in details on the linked account page.

Just like the previous system, Loop can be accessed on your desktop as well as the app.

Simply follow this link: access Loop on desktop

Loop will replace all Employee Online (EOL) links on your desktop and systems directory from 1 April, but you can start using it now. It’s live and fully functional.

RLDatix are retiring our current Employee Online (EOL) system and replacing it with an updated app version called Loop. Employee Online will no longer exist from 1 April 2025, so we encourage you to start using Loop as soon as possible.

Technical support for EOL will end in December 2024, but you can continue to use the platform until it’s shut down at the end of March 2025. However, we would urge all staff to download the app and familiarise themselves with Loop before March, to make the transition smoother.

  • Loop will replace Employee Online from 1 April 2025 – at which point, Employee Online will no longer be available
  • Loop will be app based, meaning you can download an app to your smartphone or tablet, as well as accessing Loop via a desktop laptop or computer
  • Old links to Employee Online will stop working on the 1 April 2025, you will need to use this link instead or access via the app on your smartphone or tablet.

  • Everything you used Employee Online for previously, will be the same for Loop. For example, booking annual leave and viewing your roster (if applicable)
  • The way you use the system and functionality will stay the same – many aspects of Loop will look exactly like EOL, with the addition of some extra benefits.

Yes, you will need to set up your Loop account with an email and password of your choice. See, how to set up Loop for more information.