Team Roles

The team provides advice and support on Information Governance and records issues across the Trust. We also handle specific Subject Access Requests (SAR) and access to records requests, all Freedom of Information requests on behalf of the Trust and undertake the inpatient clinical coding. Our remit covers:

• Access to records (including the courts, deceased patients, police, regulatory bodies, etc.)
• Caldicott Principles
• Care and corporate records (including record-keeping and records management)
• Clinical coding
• Confidentiality
• Data Protection
• Environmental Information Regulations (EIR)
• Freedom of Information (FOI)
• Information Governance (including general enquiries; policies, procedures and guidance; etc.)
• Information incidents and breaches
• Information risk management
• Information security
• Information sharing
• Subject Access Requests (SAR) from individuals and/or their authorised representatives
• Training

We are part of NHS Informatics Merseyside.

We provide services to both primary care (to GP Practices across Liverpool) and secondary care (to Mersey Care NHS Foundation Trust).

The majority of our staff currently continue to work remotely from home.

Those staff still working on site are based in Hollins Park House (1st Floor) at Hollins Park, Warrington.

Please note that several of our generic email accounts have recently been consolidated and merged together. If you are experiencing any difficulties emailing these accounts or replying to emails from the previous email accounts, please delete the email address from your auto complete box in Outlook and try reselecting the new email address from the global address book. 

Please note that the generic mail accounts do not accept MS Teams calls, so named individuals (see Our Staff section) will need to be contacted when using MS Teams.