Publish date: 12 September 2025
Turning off unassigned Personal Safety Devices (Lone Working Devices)
We have carried out an extensive review of the number of Personal Safety Devices held within the Trust and have identified 913 devices that have no staff members or departments assigned to them.
After several attempts to get all devices reviewed and registered to the correct staff member, this figure has not improved which indicates the devices are potentially lost and can’t be accounted for. We have therefore made the decision to turn off these devices from Monday, 22 September 2025.
Prior to this date all staff MUST check their Personal Safety Devices (lone working device) prior to taking it out on shift with them. The green light should be displayed which indicates that the device is live and will provide a response should it be required. If you do not have a green light and a red light appears instead, this means the device has been deactivated and will not work. If this happens, report immediately to your line manager and put interim arrangements in place until the issue can be resolved.
Before Monday, 22 September, all staff with a Personal Safety Device also need to review the details held against the device they are using, to ensure they are registered correctly to avoid any devices being turned off that are still required. You can do this by contacting the Reliance service desk: 0800 840 7121 Option 1, or email servicedesk
For further information email loneworkerdevices
