Publish date: 13 February 2026
A new Ambulance Delay Medical Advice Line is going to be piloted to support staff when NWAS delays impact patient safety. The advice line is Trust-wide and aims to provide staff with clinical oversight to ensure safe, timely and coordinated care.
The pilot will run from 16 February to 28 March 2026. Operational hours will be Monday to Friday, 9am to 5pm.
