March's Employee of the Month winner is Tracey Emery, Adult Community Hub Warrington, nominated by Sian Addison for the value of support
Tracey has worked with one of our young patients and their family for several years, supporting them through complex trauma, neurodiversity and highly challenging circumstances with unwavering empathy and kindness. She consistently advocated for both the patient and their newborn child, working closely with social services and the wider family to secure the best possible outcomes.
Tracey often worked late into the evening to provide consistent, stabilising support, never wavering - despite years of near‑daily contact. She held hope for the patient when they could not hold it themselves. As a result, the patient has now been successfully transferred to the PD Hub, and is on the most appropriate pathway which will enable them to have a much more improved chance of learning and embedding the appropriate skills to enhance their recovery. The patient has also been able to maintain a loving relationship with their child, and the family have been able to be kept together.
The whole team is incredibly proud of the patient’s progress and the role Tracey played in helping them reach this point. Everyone deserves a Tracey in their corner.
March's Team of the Month winner Eating Disorder Service CYP MHS Community – Mid Mersey, nominated by Gill Stead for the value of enthusiasm
Excellent work by the CEDS team, who’s swift, coordinated response potentially saved a young person’s life from an eating disorder. Through rapid screening, triage and sensitive communication with the referrer and parents (supported by an Arabic‑speaking doctor who had recently joined the team), the young person was quickly assessed and identified as medically unstable, requiring urgent paediatric admission.
The team worked collaboratively and exceptionally well together late on in the day, liaising closely with paediatric colleagues to ensure safe, compassionate care for both the young person and their family. Following admission, critically low blood sugars were identified, and urgent monitoring and a refeeding plan were put in place, stabilising the young person.
The family, initially unaware of the seriousness of eating disorders, expressed appreciation for the clear and culturally sensitive explanations provided, including reassurance around illness-related exemption from Ramadan due to the high risk to life. An outstanding example of teamwork, cultural sensitivity and patient‑centred care.