In 2024, Mersey Care was successful in our application to form part of the NHS National Culture of Care Programme. It aims to improve the culture of inpatient mental health, learning disability and autism care for service users and staff so that they’re safe, therapeutic and equitable places to be cared for and fulfilling places to work.
Please read the presentation for an update on progress to date and find a summary of the programme at mid (one year) point.

- Mattress audit
- Patient Forum
Allocate SafeCare
The Trust will be rolling out Allocate SafeCare across our mental health inpatient units to support care delivery, a launch event was held on 3 February at Clock View hospital, our early adopter site.
What is Allocate SafeCare?
SafeCare will support erostering by providing clear visibility of staffing issues on a shift-by-shift basis to identify where planned versus actual staffing does not match the required patient demand on each ward/unit.
The system will use real time data and agreed census periods for data entry at handovers to meet the needs of operational leadership, supporting managers overseeing rostering practices and bed occupancy to make informed decisions for safe and effective staffing across inpatient areas.
By incorporating SafeCare into our daily staffing processes, operational managers will have oversight to ensure, and evidence, that the right skill mix is in place on every shift, to help continuously improve patient safety and experience.
Further information
For further information please email : Chantal