To make sure we are strong for the future we are balancing operational and clinical excellence in our services with innovation. This means that we will:

  • Blend our expertise so that we can provide more ‘whole person care’ for people with physical and mental health multi morbidity
  • Partner with other organisations to find the best solutions to the big demand, workforce, and affordability challenges
  • Continue to be an innovator using data and technology, ensuring that modern technology helps our clinicians to do their jobs but also makes it easier for people to access the care they need
  • Explore and utilise the M-RIC research and innovation partnerships which will bring new innovations in treatment for our service users and patients.

We want to use our unique blend of all-age services to become more preventative with a focus on people’s total health and wellbeing needs.  Across our organisation we have a tremendous foundation to build on – to develop more coordinated care which meets people’s mental health, physical health, learning disability and addictions needs. 

We call this approach Whole Person. This means providing support for their physical health, mental health, learning disability and addiction needs in a coordinated way, removing the need for so many separate appointments.  It also means having a greater focus on prevention and earlier intervention, using data and insight to understand peoples’ needs and take a ‘whole family’ approach across our services.

We will use data and technology to make our services more targeted, effective and personalised, giving people greater control of their health and extending the reach of our specialist teams. This will include:

  • A new single data platform to strengthen business intelligence
  • Undertaking a training needs analysis to inform and build staff skills, confidence and knowledge around digital technology
  • Implement digitally enabled care opportunities in our service lines.

  • SRO has transferred to Jenny Hurst, Chief Nurse (acting).
  • We have reviewed progress against the operational plan priorities and established a new oversight group.
  • Each of the Operational Transformation Programmes will have a clear Whole Person objective to ensure that in the transformation of services, a whole person approach is a core principle.

We have started engagement to further understand what ‘Whole Person’ means in practice, building on our analysis work and have:

  • Used shared data from health and care to understand more about the needs of people who present in our services with a complex mental health, physical health and social needs
  • Identified the scale of opportunity to reduce duplication and provide more joined up care for service users and carers who are seen in both our physical health, mental health services and other services
  • Started engagement with clinical teams about what ‘whole person’ means in practice for them and how we will measure we are providing care for people’s total health needs
  • We are continuing to gather and share case studies and examples of great practice in our services in meeting people’s holistic needs.