The Our Services dashboard is a new business intelligence (BI) report available on YourInsights, providing access to key service metrics including referrals, contacts, patient access, admissions and discharges.
To open the dashboard, search for "Our Services" in YourInsights, and click the tile to open.
This information was previously available across multiple different BI reports, but can now be accessed in a single, joined-up and interactive format. Simplified access to data is something that staff have asked for as part of the “Your Voice, Your Change” conversations, and this is an important step towards delivering that improvement.
The new dashboard should be useful if you need to:
- collect and review core activity data (e.g., referrals, contacts, patient access, or admissions and discharges) for your service.
- share data on-screen during a meeting or a safety huddle.
- extract data for a specific patient group or time-period.
- explore trends and patterns over time.
Further information
The Our Services dashboard reports data from a wide range of clinical systems across the Trust, including IAPTUS, Healthy Pathways, ELMS2, EMIS, Pacis, CareNotes, Rio, EmisSecure, SimplyBook, Elemental, and EmisUrgentCare.
Role-based restrictions on data access are aligned to divisions. All pre-existing report access permissions (e.g., from BiT reports) have been replicated, and new requests can be submitted on the BI Hub with line manager approval. Please see the user guides for more information.
If you’re currently using R397 or R1300, please be aware that these reports will remain available until we are satisfied (via feedback) that the Our Services report is a suitable replacement. Advance warning will be communicated on those reports before any scheduled replacement.
Over coming months, the report will expand to cover additional data for topics such as occupancy, caseloads, response times, and clinical assessments, as well as service-specific reporting.
The long-term goal is for the Our Services dashboard to replace most other automated clinical BI reports as currently found in YourInsights.