Zero Falls in Our Care is one of Mersey Care's Perfect Care Goals for 2025 - 2026
This page has been developed as a resource to support staff with making improvements and changes in their practice, to help reduce the number of falls and falls resulting in harm, for the people in our care.
This page will be reviewed and updated regularly, so please feel free to come back and visit again in a few weeks. To contribute or comment on the content of this site, email: Jason
This year we have launched a dedicated falls prevention campaign that is being trialled at Longmoor House, with the focus centring around three stages: Ready, Steady, Go.
Depending on the patient’s condition, the team at Longmoor House will work with them until they can gain independence and are prepared to go home.
Ready – at this initial stage, we will focus on exercises that patients need to undertake while bedbound, to help strengthen their muscles and to improve blood flow.
Steady – these exercises have been designed for patients once they are able to sit up in bed or stand to develop core strength.
Go – the final stage will focus on maximising mobility to prevent deconditioning. There are also vinyl footprints around the wards to create trails for patients to follow. This is to encourage independent walks and interaction with others.
Underpinning this campaign are resources that health care professional will use with patients to support their development, with tailored stretches and exercises depending on their condition.
For further information email longmoortherapy
Falls Prevention Service - Liverpool
Referral criteria: 18 years or older, registered with a Liverpool GP, Service Users at risk of falls or who have fallen, FRAT score of 4 or highers (or 3/5 with a falls history based on clinical reasoning), would benefit from an assessment in their own home (not necessarily housebound).
Exclusion criteria: Service user's diagnosed with dementia or cognitive impairment, palliative conditions, recent fractures, resident in care or nursing home.
Falls Group inclusion: As above and also: Mobile with/without walking aid (independently mobile), no cognitive impairment (can follow commands), good hearing (able to participate in group sessions, good vision (able to participate in group/exercise, continent, service users participating in heavy alcohol consumption are not suitable, self motivated/able to engage, commitment to completion of group, sufficient stamina/exercise tolerance. Pain well controlled.
Falls team consists of: Physiotherapist, Occupational Therapist, Podiatrist, Exercise Instructor
Contact: Liverpool Community Falls Team, Lifehouse, Brunswick Dock, Liverpool, L3 4BL
Tel: 0151 296 7767
Liverpool Falls Service - Information leaflet
Liverpool Falls Service - AHP Referral form
Falls Prevention Service - Southport and Formby
Referral criteria: 65 years or older, registered with a Southport and Formby GP, Able to follow / understand basic instructions / functionally mobile / consents to referal and must be able to take part in rehabilitation programme if appropriate.
Exclusion criteria: Adults under 65 years of age, adults who score less than 2 on the falls screening tool, acute episode/exacerbation of illness that requires an acute hospital environment to deliver care needs, acute injury/trauma that requires an acute hospital environment to deliver care needs, advanced dementia patients that score 10 or less on the Mini State Mental Examination (MMSE), palliative service users, wheelchair bound, adults under the influence of alcohol/substance misuse (refer to alcohol/substance misuse), service users with a permanent impairment of the functioning of the brain as a result of a brain injury and are unable to live independently.
Services offers: Non-urgent multifactorial falls assessments in clinic or the home environment. Assess service users who have fallen or are at risk of falls.
Prior to referral please review and consider if the service user has recently been assessed by or currently awaiting assessment by: the falls team, north Sefton planned therapies, neuro, etc aiming to reduce duplication referrals.
Referrals via SPOA: Email: southportandformby
Contact: Falls
Southport & Formby Falls Service - Information leaflet (for professional printing only)
Southport & Formby Falls Service - Referral form
Falls and Fracture Prevention Service - Knowsley
Referral criteria: 55 years or older, either with a Knowsely GP or resident in Knowsley.
Service offers: Falls assessemetns either in community clinics or home visits (depending in triage). Wider falls prevention and education for the General public and care homes across Knowlsey.
Falls team consits of: Nurses, Pharmacist, Physiotherapist, Excercise professional, Falls assessor & falls assistant.
Contact: Knowsley
Knowsley Falls and Fracture Prevention Service - Information Leaflet
Knowsley Falls and Fracture Prevention Service - Pop up Banner
Knowsley Falls and Fracture Prevention - Service Referral form
Falls Prevention Service - St Helens
Link to St Helens Gateway for their Falls Service Information
Out and About for Falls Prevention Week
Knowsley Falls and Fracture Prevention Service
Mangar ELK's are issued via some of the local Community equipment stores and there are also several ELKS and Camels located across the wards (Camels have a back rest).
Training on the use of ELK's and Camels is available by contacing the Manual Handling Team.
Email: Manual.Handling@merseycare.nhs.uk
Raizer chairs are used by some of the local falls prevention teams, these come in both manual (wind up) and battery operated versions.
Molift Partner 255 hoists are available on some of the Mental Health division wards. There are currently no scoop stretchers located on the wards but training on how to use the Molift 255 hoist and scoop stretcher can be provided by the Manual Handling team. Email: Manual.Handling@merseycare.nhs.uk
Falling can happen to anyone, but for older people the risk is particularly high and the consequences can be severe, including distress, pain, injury, loss of confidence, loss of independence and mortality.
Falls are a common and serious health issue for older people, with around a third of all people aged 65 and over falling each year, increasing to half of those aged 80 and over (NICE 2013).
Most falls do not result in serious injury. However, there's always a risk that a fall could lead to broken bones and can cause the person to lose confidence, become withdrawn and feel as if they have lost their independence. Hospitalisation can often cause changes in a patient's ability to walk or get out of a bed or a chair and then this puts them at higher risk of a fall.
Coming soon
Clinicalskills.net is an online resource Mersey Care has subscribed to, this provides all clinical staff with a wide depository of clinical procedures (including over 40 seperate procedures relating to manual handling). To access Clinicalskills.net you need to have an account. Email: ClinicalSkillsTeam@merseycare.nhs.uk if you would like an account.
The following Clinicalskills.net procedures relate to the management of the falling and fallen person.
Practical training on the procedures below is provided by the Manual Handling training team. Manual Handling training should be booked via the Learning and Development Prospectus. For more information and support with practical manual handling, email: Manual.Handling@merseycare.nhs.uk
Procedure 6a: The falling person, lowering to the floor
Procedure 6b: Management of the fallen person
Procedure 6c: Recovery of the fallen person with slide sheets
Procedure 6d: Recovery of the fallen person using a Mangar Elk
Procedure 6e: Recovery of the fallen person using slide sheets and the Mangar Camel
Procedure 6f: Recovery of the fallen person using the Raizer Lifting Chair
Procedure 6g: Recovery of the fallen person using a flat lifting air mattress (Hoverjack / Flojac)
Procedure 6h: Recovery of the fallen person using a Hoist and Sling
As part of the work to achieve ‘Zero Falls in Our Care’, Level 1: Falls Prevention training has been co-designed with the subject matter experts (SMEs) from our Divisions and through the Trust Wide Zero Falls In Our Care Group including lived experience. It has been designed for all clinically facing staff and will take no more than 20-30 minutes to complete via e-Learning.
This training aims to help staff learn about falls, how they can have serious consequences and what can be done to reduce falls.
Falls can happen to anyone and they can have significant consequences regardless of age. All staff can have a part to play in managing and reducing the risk of falls by undertaking this training, being aware of falls risks and assessing, managing and referring people to appropriate services where required.
Level 2: Falls Training has been developed to support those areas where the Multi Factorial Risk Assessment Tool process is being rolled out. Where this is the case this training will be offered to staff champions to support the successful roll out.
Level 3: Falls Training is a more advanced training course for those clinicians who work in an area where falls prevention and management is key. This course is just in the process of being co-developed and more information will follow once the training is available to book via the L&D Prospectus
NAIF guidance: Supporting best and safe practice in post-fall management, inpatient settings
Mersey Care Trust-wide Clinical policy: SA30 Slips, Trips & Falls Prevention and Management
NICE Quality Standard: (QS86) Falls in older people, 2017
NICE Guidance: (CG146) Osteoporosis: assessing the risk of fragility fracture, 2017
NICE Guidance: (CG124) Hip fracture: management, 2011
NICE Guidance: (CG176) Head injury: assessment and early recognition, 2014
NICE Quality Standard: Head injury, 2014
Public Health England: Falls: applying All Our Health
PHE: National Falls Prevention Coordination Group's Falls and fracture consensus statement
CSP: Falls a community approach, 2nd Edt: 2019
COT: Occupational Therapy in the prevention and management of falls in adults, 2020
NAIF: Post-Fall decision making flow chart
NAIF: Supporting best and safe practice in post-fall management in inpatient settings
Trust-wide: Zero Falls in Our Care group.
Francesca Cairns: Deputy Director of Therapies, Psychological and Allied Health Professionals
Fran is the Trustwide Senior Responsible Officer for Falls and is Chair of the monthly Zero Falls in Our Care Trust wide Falls Group.
Jason O’Flaherty: Falls and Manual Handling Coordinator
Jason is the Corporate division lead for falls and works in a Trust wide capacity, providing clinical guidance, promoting a consistant approach across the divisions and facilitating shared learning.
Mental Health Care Division: Zero Falls in Our Care group
Hannah Davies: Head of Allied Health Professionals
Hannah is the Chair of the Mental Health Care Divison Zero Falls in Our Care group and represents the division at the the Trust-wide Zero Falls in Our Care group.
Community Care Division: Zero Falls in our care group
Danny Roberts: Head of Nursing
Danny is Chair of the Community Care Divisional Zero Falls in Our Care group and represents the division at the Trust-wide Zero Falls in Our Care group.
Secure and Specialist Learning Disability Division:
Matthew Savage : Head of Nursing
Matthew is Chair of the Secure Divisional Zero Falls in Our Care group and represents the division at the Trust-wide Zero Falls in Our Care group.