As part of our ongoing work on flexible working, Mersey Care will be aligning to the national NHS England flexible working framework by using Electronic Staff Record (ESR) as a tool to request and record all formal flexible working arrangements.  

As part of this initial pilot, colleagues can request a new flexible working arrangement through the employee self service (ESR) portal. This will allow the Trust to track all flexible working requests, monitor decisions, track compliance and drive towards embedding a flexible working culture in our organisation.   

Things to note

  • The flexible working pilot in TWSS and IM has now transitioned to ‘business as usual’ – meaning that teams in TWSS and IM can now log flexible working requests through ESR as standard process.

  • All other divisions (Secure, Mental Health and Community) are now starting to pilot in a section of each division - all others should continue to submit their flexible working requests using the process set out in the HR03 policy

  • From 1 December, the pilot commenced with the following clinical teams:

    • Community Care – CYP: Liverpool and Sefton teams
    • Mental Health Care: Community Mental Health teams
    • Secure Care: Rowan View teams

Support available 

There are a number of Videos and a Standard Operating Procedure (SOP) available in the links below: