Publish date: 18 January 2024
Community mental health services asked staff if they’d like to volunteer to work over a seven day period. This was in recognition that need isn’t restricted to a 9am to 5pm working day, and our service users may need additional support over weekends to help reduce crisis presentations and attendance at accident and emergency departments.
Many staff volunteered and the initiative has been a great success providing continuity of care for those who need it. It also supported our wider system flow and capacity challenges, within our urgent care and inpatient services.
Congratulations to the service as it’s received many thanks from partner services, service users and their carers’ as a result. If you’d like to find out more, please email Rebecca