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Be sure to check if you are making live changes to a shared document, as these changes will automatically save to the original file. To revert a shared file back to its previous state, click File > Browse Version History

Welcome to OneDrive

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All files previously stored within your personal Drive (including Desktop, My Documents and Pictures folders) have now been moved to Microsoft OneDrive.

OneDrive is an online file storage service within Microsoft 365 that enables you to store all your files in one place, so that they can be easily and securely accessed, shared and collaborated on with others, wherever you are.

All data previously held in your personal U or F Drive (including files on your Desktop, My Documents and Pictures folders) has been relocated to a new folder called OneDrive on your computer (pictured below).These files can also be accessed online through your Microsoft 365 account.

As a result of the move, your personal U or F Drive will no longer be available to avoid any duplicate data.  

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A personal U or F drive is a dedicated storage space assigned to you on the organisation's network. Traditionally referred to as your personal folder, this is where you typically save your work-related documents and files. It is accessible only to you and securely stored on our servers.

Moving forward, files from your personal U or F drive will be moved to OneDrive, enabling easier access, collaboration, and secure online storage.


For the best experience and value from OneDrive, please refer to the following resources:  

For more details and guidance on how to use OneDrive, please visit YourSpace.

If you have any questions or require any further information about OneDrive, please contact the Microsoft 365 Programme Team at: office365@imerseyside.nhs.uk

To ensure your files were successfully migrated to OneDrive and your setup is optimised, please follow the steps below:

  1. Check your OneDrive folders
    • Go to your OneDrive and review your folders.
    • Verify that all files from your previous personal drive have been successfully migrated.
  2. Test access
    • Open a few files to ensure they open correctly and are not corrupted.
  3. Sync your devices
    • Confirm OneDrive is syncing correctly across your device(s). Look for the green checkmark on files and folders to indicate successful sync.
  4. Update your bookmarks and shortcuts
    • Update any bookmarks, shortcuts, or links to point to the files in OneDrive rather than your previous personal drive.
  5. Do not save files locally
    • IMPORTANT: As a reminder, avoid saving files on the C: drive or Downloads folder. Save them to OneDrive to ensure they are backed up and accessible.
  6. Report any issues
    • If you notice any missing or corrupted files, or have trouble accessing your OneDrive, please contact the Microsoft 365 Programme Team at: office365@imerseyside.nhs.uk

For guidance on using OneDrive, please visit the NHS Informatics Merseyside Learning Management System (LMS). Once you are logged in, select Guides in the top navigation, or select the Quick access to Guides and Resources icon from the homepage.

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From here, follow the steps below to access the OneDrive guide:

  1. Select System: Microsoft 365
  2. Under module, select OneDrive
  3. Double click to open the OneDrive File Management Guide.pdf

If you have any problems accessing the LMS, please contact onlinelearning@imerseyside.nhs.uk

If you have any questions or require any further information about OneDrive, please contact the Microsoft 365 Programme Team at: office365@imerseyside.nhs.uk