To help support clinical decision-making, in September 2019 clinicians across Mersey Care NHS Foundation Trust were provided with a secure digital view of GP patient records, in addition to other clinical documents held by NHS trusts in Cheshire and Merseyside.

This shared view of patient information is now accessed by Mersey Care clinicians circa 7,000 times per month and is available to view through the Rio Electronic Patient Record System (EPR) using a service called e-Xchange (Share2Care). This service is pictured in the training screenshot below. 

exchange_share2care_screenshot.pngWhilst the primary benefit of providing access to this information is to support the safe and effective delivery of care, we are aware that the service has helped support time-saving efficiencies and has also proved particularly valuable for out-of-hours services. 

To help quantify these time savings, and identify any additional benefits and opportunities for enhancing the eXchange (Share2Care) service further, if you are a clinician who is using this service, please spare a moment of your time to complete the short survey below.

Complete the survey – submit your feedback on eXchange (Share2care)

When completing the survey, please also consider the benefits and estimated time savings experienced by members of your wider support team. The deadline for response is Friday 30 September 2022.

We thank you in advance for your support.