Recently, there has been a large increase in the number of scam emails targeting NHS organisations - including recent local examples such as the one pictured below.
Cyber crime groups are becoming increasingly more sophisticated - with email scams (like the one above) being made to look like they are being sent from a trusted source when they are actually being sent from a fake address - known as ‘email spoofing’.
What should you do?
- If you receive an email that is unexpected or suspicious, do not open any links or attachments.
- Report it to your IT Service Desk and then delete it.
- Never respond to it or forward it on to anyone else.
Be email aware
- Be suspicious of generic greetings such as "Dear sir or madam".
- Check the sender’s email address to see if it looks legitimate.
- Never open links or attachments from senders you don’t recognise.
- Check the address of any links by hovering your mouse over the link (without opening it) to see if the address matches the link that was typed in the message.
- Check for spelling mistakes and poor grammar which could indicate the email is a scam.
- Be suspicious of emails that claim you must click, call, or open an attachment immediately.
- Never provide financial or sensitive personal information like usernames and passwords over email.
Good cyber security is everyone’s responsibility. There are some simple steps you can take to remain secure. One way to add extra security to your user account, is by using a passphrase.
Why use a passphrase?
Length matters
Passphrases are longer than passwords, requiring 17 characters or more, which makes them more secure against cyber attacks.
Passphrases are easier to remember
Passphrases can be easier to remember because they can be a series of random words or a sentence, unlike complex passwords that mix letters, numbers, and symbols.
Avoid common phrases
It is best to avoid common phrases or song lyrics in passphrases. Instead, you should use a mix of random words, which will make your passphrase stronger.
A good starting point could be to use sites such as WhatThreeWords or CorrectHorseBatteryStaple to help you select a passphrase.
Versatility
Passphrases can include spaces and punctuation, adding to their complexity and security.
Unique for each account
Just like passwords, it is important to use a unique passphrase for each account.
Creating your new passphrase
To update your password to a more secure passphrase, press Ctrl+Alt+Delete on your computer keyboard and choose ‘Change a password’. There will be guidance on requirements that your new passphrase will need to meet on this screen.
Further information and support
Additional support, including hints and tips, can also be found on the Be Cyber Savvy website managed by the Cheshire and Merseyside Heath and Care Partnership Cyber Security Group.
We thank you in advance for your support.
Good cyber security is everyone’s responsibility and there are some simple steps you can take to remain secure. One of the most common attempts to breach cyber security defences is the use of scam emails.
Beware of scam emails
Scam emails are fraudulent messages that try to trick you into giving away personal, medical or financial information, or infect your device with malware to steal data.
These emails can be very convincing and may appear to come from a legitimate source, such as a person or organisation you know.
Please refer to our guidance below on how to spot a scam email and report anything suspicious immediately to your IT Service Desk.
Read our guide on how to spot and protect yourself from scam emails
Further information and support
Please ensure you report anything suspicious immediately to your IT Service Desk, who can also be contacted for cyber security guidance and advice.
Additional support, including hints and tips, can also be found on the Be Cyber Savvy website managed by the Cheshire and Merseyside Heath and Care Partnership Cyber Security Group.
We thank you in advance for your support.