About the Digital Training Hub
The Digital Training Hub provides guidance on accessing the digital skills and training required to support your role.
Digital skills training is provided by NHS Informatics Merseyside’s (IM) Digital Training Service across a wide range of clinical and business systems, including Microsoft 365 apps and other systems such as:
- Rio
- EPMA
- PACIS
- EMIS Web
- Dragon Dictation
- iPad Draw to Text
Quick links
Access the IM Online Learning platform to complete online learning courses and access training guides covering a range of clinical and business systems, including Microsoft 365 apps.
Use our electronic booking system to book onto clinical and business system training. Please note: Microsoft 365 courses should now be accessed through the IM Online Learning platform. From here, you can also book onto trainer led Microsoft 365 courses.
After booking a course, please ensure you accept the invitation so that the trainer knows you have received the link to the training session. You will access your training via your Outlook calendar.
Community Care EMIS Web Training
- Please make sure you, 'the delegate', have your username and password for EMIS Web before this training request form is completed.
- Once the request form has been completed, it is automatically sent back to the training service, who will contact the requester and delegate with their training booking details.
- Please make sure mark any unavailable dates, as a training date will be booked for you based on the information provided.
Please use our EMIS Web Training Request Form to book your place
Important:
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Training needs to take place on a computer or laptop and have access to a headset and microphone. Mobile phones or tablets cannot be used for training.
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If your training is using hurdle, please install hurdle on your desktop or within the menu.
- For Rio courses, please complete all relevant eLearning before the Rio virtual session.
For advice or information on training please email: training@imerseyside.nhs.uk
Mersey Care colleagues can access a wide range of Microsoft 365 courses and learning resources through the IM Online Learning (IMOL) platform. Find out more about the Microsoft 365 training and support available and access top tips to master your use of Microsoft 365!
Sandpit is an environment to use before or after training.
Please ensure you are logged out of Rio Live before accessing the sandpit environment and only use the Rio numbers of the test clients within the sandpit.
Learning Environment
Login details
Please see the Sandpit user accounts in the table below:
| Login ID | Password | HCP Name | Clinic | Ward | Client ID | Client Name |
| Brome01 | Password1 | Brian Rome | Rio Sandpit | Bridge Ward | 2805292 | Ayush Morson |
| SRome01 | Password1 | Sam Rome | Rio Sand it | Bridge Ward | 2805294 | Tony Guiotto |
| TRome01 | Password1 | Terry Rome | Rio Sand it | Bridge Ward | 2805295 | Louis Song |
| WRome01 | Password1 | Will Rome | Rio Sandpit | Bridge Ward | 2805296 | Joan Powell |
| CRome01 | Password1 | Chris Rome | Rio Sandpit | Bridge Ward | 2805297 | Annie Williams |
| RRome01 | Password1 | Rachel Rome | Rio Sandpit | Bridge Ward | 2805298 | Georgia Aherne |
| LRome01 | Password1 | Laura Rome | Rio Sandpit | Bridge Ward | 2805299 | William Price |
| KRome01 | Password1 | Karen Rome | Rio Sandpit | Bridge Ward | 2805300 | Kenneth Ferguson |
| ARome01 | Password1 | Ann Rome | Rio Sandpit | Bridge Ward | 2805303 | Alvin Hollanby |
| JRome01 | Password1 | Julie Rome | Rio Sandpit | Bridge Ward | 2805304 | Asad Borrowman |
| BBeech01 | Password1 | Brian Beech | Rio Sandpit | Austen Ward | 2805305 | Max Lewis |
| SBeech01 | Password1 | Sam Beech | Rio Sandpit | Austen Ward | 2805306 | Michael Wallace |
| TBeech01 | Password1 | Terry Beech | Rio Sandpit | Austen Ward | 2805307 | Boris Baker |
| WBeech01 | Password1 | Will Beech | Rio Sandpit | Austen Ward | 2805308 | William Lewis |
| CBeech01 | Password1 | Chris Beech | Rio Sandpit | Austen Ward | 2805309 | Doroth Taylor |
| RBeech01 | Password1 | Rachel Beech | Rio Sandpit | Austen Ward | 2805311 | Matt Jones |
| LBeech01 | Password1 | Laura Beech | Rio Sandpit | Austen Ward | 2805312 | Kevin Turner |
| KBeech01 | Password1 | Karen Beech | Rio Sandpit | Austen Ward | 2805313 | Jacob Metcalfe |
| ABeech01 | Password1 | Ann Beech | Rio Sandpit | Austen Ward | 2805314 | Lauren McDonald |
| JBeech01 | Password1 | Julie Beech | Rio Sandpit | Austen Ward | 2805315 | Richard Robertson |
Please note: if someone is already using the account you have chosen, a message will display informing you that you are already logged in. Be mindful that someone may be in the process of completing a particular task, so choose a different login.
The accounts will refresh every night so any information added will gone the next day.
Password
All passwords are Password1 (upper case ‘P’)
EMIS Web Community Training has evolved. All courses have been redesigned to offer improvements based on learner feedback. Find out more about EMIS Web Community Training.
If you feel you would benefit from support with digital devices and applications to help you to increase your digital confidence, please email training
We are committed to supporting Neurodiverse learners to ensure you get the most out of the training sessions. One-on-one training sessions provide personalised support and guidance tailored to your individual needs, whether face to face onsite, in a classroom or virtually.
Please complete our form or scan the QR code below to request a call from our Digital Training Service, so we can discuss any additional support you may need before your training.

Join the Digital Mental Health Training Team Microsoft Teams channel where you can ask a trainer a question, see frequently asked questions and more.