Publish date: 22 September 2025
From 10pm on Monday 22 September, the way you log into EMIS Web with your Smartcard will change.
This update is part of an NHS England programme to make logins more secure.
Important: As part of this change, EMIS Web will automatically lock after 15 minutes of inactivity.
Change to log in screen
There will be a new button available on the EMIS Web login screen: “Log in with my Care Identity”. If your smartcard is synchronised with your user account in EMIS Web, then you will need to click on this button to log into EMIS Web:
Only the EMIS Web login screen itself will look different so smartcard users should continue to follow the usual steps of inserting their smartcard into device, entering a PIN, and selecting their role prior to opening EMIS Web.
If your smartcard is not synchronised with your user account in EMIS Web, then you can log in as normal using username, password, and Organisation ID.