Question: I am a new Bank worker and have no uniform. How do I obtain one?
Answer: You will receive an invitation email from Alisco, this is automatically generated from your recruitment. Please also check your junk mail before contacting the team. The invitation email will allow you to register for an account and you can order your own uniform. You will be emailed when this arrives and collection can either be at V7 or Hollins Park. Whilst you are waiting for your uniform to arrive, you must adhere to the uniform, workwear and attire policy.
Question: I have received my invitation email, but the link is not working, what do I do?
Answer: Please restart your device and ensure you are allowing pop ups, you may also need to attempt to use the link using a different device or internet connection.
Question: I need a replacement uniform, how do I order one?
Answer: Replacement uniforms will only be ordered in exceptional circumstances. Before submitting a request, we kindly ask that you explore all available options, including laundering, repairs, and mending where appropriate.
If all reasonable options have been exhausted, you may contact the Temporary Staffing Team to discuss your request. Please note that all requests will be reviewed on an individual basis, and approval will be at the discretion of the team.
Question: I have lost or need a replacement ID badge. Can I order a new one?
Answer: If you have lost your badge, as soon as you notice this is missing, please report your lost badge to idbadge.requests@merseycare.nhs.uk or call 0151 478 6959. You will then need to request a replacement ID badge by using the form that can be found on the ID badge and access requests YourSpace page.