Mersey Care aims to ensure that all staff are provided with an environment and opportunities that encourage and enable them to lead healthy lives and make choices that support their wellbeing.

Our Occupational Health and Wellbeing Service is an advisory in house service for all staff. The service offers advice on how health can affect work and how work can affect health. It also advises on physical and mental health issues and develops programmes and initiatives to enrich wellbeing in the workplace.

The service is fully accredited with SEQOHS (Safe Effective Quality Occupational Health Service). You can also view the certificate and accreditation standards.

You can learn more about the role of an occupational health service on the Society of Occupational Medicine (SOM) website.

Mersey Care's Occupational Health and Wellbeing Services include:

  • Occupational Health
  • Physiotherapy
  • Psychological support and Counselling
  • Health and Wellbeing- visit our Staff wellbeing hub.

The team operates out of two sites as per the table below:

Switch House site

Hollins Park site

Switch House, Ground Floor, Northern Perimeter Road, Bootle, Liverpool, L30 7PT

         01925 664 010   

OHWB@Merseycare.nhs.uk

Hollins Park House, Hollins Park, Hollins Lane, Winwick, Warrington, WA2 8WA

01925 664 010

OHWB@Merseycare.nhs.uk

You can find out about the referral process and what to do when urgent support is needed, by using the following accordions.

This guide is used to support managers in knowing what to do when a colleague may be in need of urgent help to support their wellbeing.

Managers’ Mondays 

Occupational Health and Wellbeing Services' team of clinicians will be holding virtual drop in sessions every Monday from 14 August 2023, between 10am – 12pm to support informal managers queries.  These sessions will be run via Attend Anywhere and managers can log into the waiting room using this link. You can also read this guide for techinical support using the system.

Types of discussion/queries may include:

  • Should I/how do I refer?
  • What type of questions do I need to ask in the referral?
  • How to get the best from a management referral
  • What type of support is available from the service?
  • Guidance to support the management of colleagues with health condition(s) such as the Equality Act, and workplace adjustments.

Calls will be taken on a first come, first served basis. 

Please note these sessions are for general discussions only not to advise on individual cases.

What to expect when referred to Occupational Health and Wellbeing services

For colleagues referred to Occupational Health by their manager, please read the What to Expect guide.