Publish date: 12 June 2023

Our Finance and Procurement team has been working hard to improve communication internally and externally. The team identified a need to monitor phone call traffic more effectively to improve customer service and operational efficiency. As part of these improvements, on 19 June a dedicated Cisco Finesse Contact Centre phone line will be launched.

So, if you’ve a question of our finance and procurement team, please direct all calls to 01925 972 767 between 9am and 5pm, Monday to Friday.

Coming soon is a centralised management system for emails to the team, and updated YourSpace pages. For contact centre/technical questions, please email: Yinka.Ogungbemi@imerseyside.nhs.uk.