Publish date: 4 August 2025
There are some important changes to note within the Rio system, please familiarise yourself with these updates and share with colleagues where needed.
Client Emergency contacts in Rio should be recorded within the demographics section under ‘Client Personal Contacts’. The contact type should be added as ‘Emergency Contact’ followed by the appropriate relationship. If no emergency contact has been recorded under this section, the field will display as ‘None recorded under Personal Contacts’. Please ensure these contacts are confirmed with the client and are accurate and up to date.
Colleagues who use the CORE-OM outcome measure are asked to note that the form has been updated so that the clinical score for the “non-risk” items will now calculate if 25 or more of the relevant items within the questionnaire have been answered. This is in line with recent changes to the scoring guidance from the CORE System Trust. Previously 26 or more of the “non-risk” items had to be answered for the score to be calculated.
Colleagues who use the DIALOG outcome measure are asked to note that the form and patient level graphing panel in Rio have been updated so that the Treatment Satisfaction score will now calculate if two or more of the three items within the questionnaire have been answered. This is in response to feedback from staff regarding the relevance of some of these questions to some patients. Previously all three questions had to be answered for the score to be calculated.