Know where to turn to for urgent mental health support this Christmas

As you take time to reflect and connect with others over the festive season, please remember that support is available if you need urgent mental health help.

A mental health crisis means you may no longer feel as though you are in control over your situation. You may feel great emotional distress or anxiety.

We have gathered some information for you if you need urgent help, you can call one of our 24/7 crisis lines for free.

We provide phone support for people experiencing a mental health crisis. Call NHS 111 and select the mental health option (number 2).

You can also access NHS 111 online via: 111.nhs.uk. If you aren't able to make the call yourself, anyone can call on your behalf.

If you’re deaf or have hearing loss, please use the following link to be connected to a local crisis service: NHS 111 – British Sign Language (BSL) Service

What will happen when you call

When you call one of the numbers above, one of our dedicated mental health professionals will be able to offer assistance. They will talk to you, listen to your worries and try to understand your current problems. Through doing this, you and the health professionals will be able to make a plan on how best to meet your current needs.

This could include:

  • A mental health assessment or referral for an assessment
  • Referral to one of our mental health care services
  • Contacting your local psychological therapy service
  • Contacting a different community service for support such as housing, financial advice or drug and alcohol issues. 

Visit our website for further details.