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  • Home
  • Corporate
    • Corporate
    • theBlog: A message from Joe Rafferty
    • Our vision, strategy and values
      • Our vision, strategy and values
      • Our Perfect Care Goals
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    • Care Quality Commission and Quality Review Visits
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      • Meet the team
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    • Corporate Division news
      • Corporate Division news
      • Use of V7 building
      • New recruitment process for Corporate Division
      • New recruitment process for corporate division
      • Supporting newly qualified professionals
      • No staff access to V7 on Saturday 26 June
      • Works to V7 - Starting Monday 5 July
      • Corporate headquarter buildings
      • Steve Murphy Retires
      • Freedom To Speak Up (August update)
      • V7 Update
      • Use of V7 from Monday 6 September 2021
      • Hybrid Working Survey - V7, Babbage House (LIP), Hollins Park House and staff previously based at Burlington House.
      • V7 - Electric charging spaces
      • Shine Night Walk for Cancer Research UK
      • Freedom to Speak Up (September update)
      • Are your contact details up to date?
      • Macmillan Marathon 26 mile hike
      • Three Peaks Challenge
      • Level 1 Procurement Skills Development Accreditation
      • Our Finance and Procurement Department have been shortlisted in the UHA 2021!
      • Avoid car parking fines at Liverpool innovation Park
      • Hybrid working update
      • Corporate Management Group
      • Continue to work at home
      • Goodbye to Jon
      • Pre-Election Guidance
      • Corporate recruitment process changes
      • Hybrid working and the review of corporate buildings
      • Hybrid working and review of corporate buildings - communication sessions
      • Hybrid working and the review of corporate buildings
      • Consultation on moves within corporate buildings and hybrid working
      • Hybrid working FAQs have been updated
      • Hybrid working - consultation one to one process
      • Consultation feedback sessions
      • Consultation period closes on 12 August 2022
      • Consultation period closes today - Friday 12 August 2022
      • Familiarisation visits to V7 building and Puma Court
      • Important information for your office move
      • Delay to access passes - Hollins Park House
      • Hollins Park House information
      • Moves into Hollins Park House
      • LIP 'landlord white cards'
      • Joanne Scoltock retired on 18 September after 36 years in nursing
      • Congratulations to Tom Matthews-Regan!
      • Congratulations to Yasmin Majeed!
      • Congratulations to Bernie Rochford MBE
      • Access to V7
      • Lorna Green is retiring!
      • Elaine Wilkinson retires
      • Healthcare Financial Management Awards (HFMA) shortlist
      • Invitation to hybrid working review sessions
      • Congratulations to The Occupational Health and Wellbeing Team
      • Healthcare Financial Management Diversity and Inclusion Award
      • Payroll and Pensions teams unavailable on 2 February
      • Good luck Geoff Springer!
      • Chris Peake is retiring!
      • Trust templates
      • Estates utilisation review
      • Trust shortlisted for two British HR Awards
      • British HR Award Success
      • Lynn King is retiring!
      • In the News
      • ​​​​​​​Joan Carvell is retiring!
      • Occupational Health Physiotherapy - service delivery update
      • EPMA business continuity laptops using NWB EPMA system
      • Empactis: Action required for staff
    • Communications
      • Communications
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    • COVID-19 staff guidance
      • COVID-19 staff guidance
      • Mid Mersey division COVID-19 staff guidance
        • Mid Mersey division COVID-19 staff guidance
        • COVID-19 symptoms, testing and return to work
        • Asymptomatic (lateral flow) testing
        • Inpatient wards
        • Mid Mersey specific (additional) guidance
      • COVID-19 boosters and flu vaccinations
        • COVID-19 boosters and flu vaccinations
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      • COVID-19 testing
      • Personal Protective Equipment (PPE) guidance
      • Helplines for staff
      • Emails sent to staff
        • Emails sent to staff
        • Emails sent to staff - 2023
        • Emails sent to staff - 2022
        • Emails sent to staff - 2021
      • Standard Operating Procedures (SOPs)
      • Staff Facebook group
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    • Declarations of interests, gifts and hospitality
    • Document search
    • Digital zone
      • Digital zone
      • Transfer of North West Boroughs digital infrastructure
      • Clinical System Harmonisation
        • Clinical System Harmonisation
        • Rio Electronic Patient Record (EPR) system
        • Walk-In Centre system
        • Improving Access to Psychological Therapy Services (iaptus) system
        • Electronic Prescribing and Medicines Administration (EPMA) system
      • IT help and support
      • Beacon
      • eXchange Share2Care
    • Emergency Preparedness, Resilience and Response (EPRR)
      • Emergency Preparedness, Resilience and Response (EPRR)
      • Emergency planning lessons learned
    • Empactis - Employee Health Management System
      • Empactis - Employee Health Management System
      • Absence manager
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    • Estates and Facilities
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        • Sustainability and our Green Plan
        • Air pollution
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      • Estates general enquiry form
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      • Electric Vehicle Chargers
      • Puma Court relocation to V7
    • Freedom to Speak Up Guardians
      • Freedom to Speak Up Guardians
      • Freedom to Speak Up form
    • Health and Safety
    • HR contact details and reporting procedures
    • Hybrid working for corporate colleagues
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        • Trust Printer/MFD login change
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    • IT Service Desk and support
      • IT Service Desk and support
      • IT support for Mersey Care colleagues
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      • Interpretation and translation (Language Line)
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    • Medicines Management
      • Medicines Management
      • Trust wide Medicine Management Information
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        • Choice and Medication Website
        • Policies, Procedures and Supporting Documents
        • Medicines Information and Supply
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        • Antimicrobial Stewardship
        • Adverse Drug Reactions (Yellow Card Scheme)
        • Electronic Prescribing and Medicines Administration (EPMA)
          • Electronic Prescribing and Medicines Administration (EPMA)
          • Clinical Informatics Service
            • Clinical Informatics Service
            • IntellifrontBI Dashboards
              • IntellifrontBI Dashboards
              • Medicines Management KPIs
          • Drug Finder (Mid-Mersey Division)
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        • Education and Training
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      • Divisional medicine management information
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        • Community division - medicines management
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          • Pan Mersey information
    • Nursing executive area
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      • Policies and procedures
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    • PALS and Complaints
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      • Claims and Inquest Management Team
      • Patient Safety Incident Response Framework (PSIRF)
      • Duty of Candour
      • Learning Framework
      • Patient Safety Matters eBrief
    • Procurement and supplier management
      • Procurement and supplier management
      • All you need to know about procurement
      • SBS Tip of the Week
    • PROSPECT
    • Research
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    • Restorative Just Culture
    • Safeguarding
      • Safeguarding
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      • Safeguarding adults
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    • Staff Side
    • Strategic Programmes and Development team
      • Strategic Programmes and Development team
      • Strategic programmes
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    • Systems and tools
      • Systems and tools
      • Systems and tools - Mid Mersey (former North West Boroughs staff)
      • Systems and tools - Mersey Care
      • Beacon
      • IT Training service catalogue
    • Trust wide preceptorship programme
      • Trust wide preceptorship programme
      • In Pursuit of Excellence
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      • User guide and frequently asked questions
      • Preceptorship paperwork
        • Preceptorship paperwork
        • General/childrens’ nursing
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    • Your Q&A
  • Clinical
    • Clinical
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    • Allied Health Professionals (AHPs)
    • Armed Forces Guidance
    • Attend Anywhere – Virtual Consultations
    • Caring for our carers
    • Clinical Strategy, Clinical Senate and Clinical Transformation Group
    • COVID-19 staff guidance
    • Booking sign language interpreters
    • Children and Young People Programme of Change
      • Children and Young People Programme of Change
      • Introduction
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      • Rio Optimisation
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    • Community Division
      • Community Division
      • Community Care news
      • Community Equipment and Disability Advisory Service (CEDAS)
      • District Nursing
      • Medical Devices Department
      • Pressure Ulcers
      • Single Point of Contact (SPC)
      • SIRS
      • Yellow Card (MHRA)
      • Liverpool Health Visitors – Geographical Model
      • Integrated Community Equipment Services (ICES
    • Community Care news
      • Community Care news
      • Farewell to Wendy Knowles
      • ​Farewell to Liz Marsh Receptionist at Old Swan Walk-In Centre
      • Telehealth team receive the community division's first QRV Good Plus rating
      • Working collaboratively with Claire House
      • Southport and Formby Community Services mailboxes
      • Patient Transport Service
      • Southport and Formby staff – Lateral Flow Testing
      • SIRS – referral forms
      • Re-naming Stoddart House
      • Tissue Viability Nurse of the Year Category in the BJN Awards
      • Mersey Care Assessment Team and new CHC referral form
      • Congratulations to Margaret Alderman on your retirement
      • Farewell to Caroline Vitty
      • Therapy, Inpatients and Equipment Services (TIES)
      • Changes to District Nursing in South Liverpool
      • Community Services Division – helping new colleagues to settle in
      • Updated contact numbers for the District Nursing Service
      • Telehealth trio
      • Good luck Nicky Ore!
      • Sad news
      • Congratulations to Colette Palin
      • Liverpool Community Equipment Service - Business Continuity
      • Sexual Health Service IT Roll out Business Continuity
      • An incredible 40 years of service
      • NMP Prescription Pads
      • Updated NHS CHC referral form
      • Safeguarding Dutyline technical difficulties
      • Car keys found at Queens Drive Clinic
      • Taking a blood sample? The Pathology team strictly need 3 patient’s identifiers
      • Rock 'n' Roll Half Marathon fundraiser
      • Renaming Stoddart House
      • Temporary closure of St Chads Community Dental Clinic
      • Telehealth team 'Wear it Pink'
      • Mersey Care’s sexual health services
      • South Sefton Health Visitors are now working on a Saturday!
      • Evacuation changes to CHP Buildings
      • Project Food Bank Parcel 2021 - Bootle Health Centre
      • ‘Our Croxteth’ Community Fund Open Event
      • Happy retirement Karen
      • Paediatric ESR Testing
      • Wishing John Gibson a Happy Retirement
      • Winter in focus
      • Fitness Man Dan hits the airwaves
      • Thank you for your ongoing support
      • Winter in focus
      • Liam Stowell talks about mental health for Blue Monday
      • Additional phlebotomy clinics now available
      • Change to Wound and Skin Care Policies
      • Our Croxteth £50K community project giveaway!
      • Changes to paediatric phlebotomy from 1 April
      • Sefton Council - SEND Parent and Carer Consultation
      • Care home cell
      • Sefton Partnership Briefing – The Year Ahead
      • A review of our winter plan
      • Heartfelt thank you to Daniella Cody
      • Southport and Formby Services celebrate one year with the Trust
      • Malinko pilot
      • Sefton schools come together to talk mental health
      • PAT testing of all portable appliances
      • Liverpool Innovation Park (LIP) car park
      • #BeFreeofHepC
      • FREED eating disorder service extends to Sefton
      • Whalley Jubilee Events
      • Guest blog for National Diabetes Week
      • Knowsley Walk In Centres migrate to EMIS
      • Sefton Community Insight tool
      • Southport Stoma Open Day
      • IMPaCT Launch event - cancelled
      • Happy retirement Ann England
      • Temporary closure of Norris Green Hub (admin building only)
      • Happy retirement Louise Johnston!
      • Maternal Mental Health Service - Silver Birch Hubs
      • British Transplant Games
      • Community Equipment Advisory Services across Liverpool and Sefton are renamed
      • Southport and Formby EMIS migration
      • Carmel Blake 40 years continuous NHS service
      • New parking ticket process for Sefton Place
      • Knowsley Aids and Adaptations Service contact details update
      • Maureen Lunt is retiring!
      • Catherine Gillespie is retiring!
      • The communications team get shortlisted for another award!
      • Knowsley Falls and Fracture prevention service – Information for Internal Referrals
      • The Women in HealthTech Show
      • Macmillan Fundraising
      • Falls Week 19 September
      • Promoting our services
      • Liverpool Community Respiratory Team trial study
      • Parents Survey: Talking about Mental Health
      • Liverpool Community Alcohol Service (LCAS)
      • Hepatitis C Drive Day
      • Sad news - Jill Pendleton
      • Telehealth appear on innovation podcast
      • Change of contact number – The Bridges Learning Centre
      • Building Bonds and Attachments (BABS)
      • Change of contact number - Warrington Learning Disability Team
      • Temporary closure of Nutrgrove Villa Community Dental Clinic
      • Fundraising for Cancer Research
      • Fax referrals no longer available for Treatment Rooms
      • Children and Young People’s Mental Health Services Up to 25 years
      • Warrington Recovery Team
      • Pressure ulcer awareness day
      • Byron Ward cake sale
      • A Day for Collaboration and Conversation – Silver Birch Hubs Service Launch Event
      • Well for Winter event
      • Victoria Harper is retiring
      • Helping to prevent falls in the community
      • Christmas Jumper Day success!
      • 0-19 Sefton Council Healthy Child Programme (up to 25 with SEND)
      • Amendments to RiO Outcome Measure Forms: 14 December 2022
      • Integrated Mersey Palliative Care Team on BBC North West Tonight
      • Katy Wafer takes to the airwaves
      • Change of contact details – Knowsley BABS
      • Walk In Centres *6pm update*
      • Walk In Centre update
      • CYP Work Experience Skills Lab
      • Christmas lunch celebrations
      • Liverpool Live Radio
      • ​​​​​​​Sue Roseboro has retired!
      • Knowsley Falls and Fracture Prevention Service - update
      • Pauline Jessup is retiring!
      • Eric Morris raising awareness for Long COVID Services
      • Knowsley Immunisation Team – new contact number
      • NHS Talking Therapies
      • Sad news – Paula O’Hara
      • Updated contact numbers
      • Maternal Mental health service celebrate one year!
      • Updated contact numbers
      • Walk In Centres information campaign to help patients
      • Lymphoedema Awareness Week - 6 to 10 March
      • Updated contact numbers
      • 02 Outage - Reliance Protect Update
      • Lung Health Check Roadshow comes to Litherland
      • Our second cohort of Community Internship Students
      • Ann Matthews is retiring
      • Community Services star on Granada Reports
      • Fizz Free February
      • Sefton Local Offer Live
      • GlucoRx HCT Blood Glucose Meter
      • Jo Nash takes to the airwaves
      • Val Newey has retired!
      • Sefton SEND Information event
      • Updated contact numbers
      • Lesley Mooney receives an award for her support to students!
      • Integrated Care Team
      • New Phlebotomy service coming for Southport and Formby
      • New Sefton Young People and Families Substance Misuse Service
      • Liverpool Immunisation Team
      • Walk In Centres information campaign
      • All the best Susan Kelly!
      • Jane Kenny is retiring!
      • After 40 years, Marianne Rood has retired
      • Maureen Keelan has retired
      • Jane Perry is retiring after 38 years
      • Congratulations to CMAGIC
      • Hope and Recovery Centre, Peasley Cross
      • Everton Road Community Dental Clinic - temporary closure
      • Updated contact numbers
      • Pain Clinic celebrates 15th Anniversary
      • ​​​​​​​Dr Ruth O’Shaughnessy has co-written a book on attachment theory!
      • World Social Work Day
      • Cut off times for samples reaching the laboratory – Easter weekend
      • ‘Back to school’ immunisation resources
      • Congratulations to Peter Almond
      • Continuing Healthcare Team (CHC) across Liverpool and Sefton
      • 350 Nicotine Management Level 2 eLearning
      • ​​​​​​​Sefton Place
      • Riverside raffle
      • Happy retirement Jean Clare
      • Stand up to Parkinson’s challenge
      • Mary Bradley is retiring
      • St Helens Immunisation Team away day
      • Hilary Garrett visits Community Care
      • Queen's Nurse applications are open
      • Chris Beltran has retired!
      • ​​​​​​​Municipal Journal Achievement Awards
      • Knowsley Youth Offending Service rated ‘Good’
      • Mental Health Awareness Week – Andy shares his story
      • Prioritising mental health
      • Schools Link with our Children’s Mental Health Support Teams
      • Nell Shore is retiring
      • World ADHD congress
      • Amendments to Rio Outcome Measure Forms: 30 May 2023
      • Perinatal Mental Health programme
    • Care Quality Commission and Quality Review Visits
    • Falls Prevention
    • Liverpool Primary Care Network Profiles
    • Equality and diversity
      • Equality and diversity
      • Accessible information standard
      • Definitions and legal duty
      • Equality and diversity policies and procedures
      • Rainbow badges
        • Rainbow badges
        • Rainbow badge pledge form
        • Rainbow badge FAQs
    • Health Protection Hub
    • Industrial action
    • Insulin safety
    • Infection Prevention and Control
      • Infection Prevention and Control
      • Standard Operating Procedures (SOPs)
      • Infection prevention and control manual and appendices
      • Care plans
      • Posters
      • Infection prevention and control news
      • Outbreak information
      • Training
      • IPC information and documentation
    • Mental Health Care Division
      • Mental Health Care Division
      • Mental Health Care news
      • Talking Therapies (IAPT)
      • Health and wellbeing treats for service users and staff
      • Dementia Action Week at Fern Ward
    • Mental Health Care news
      • Mental Health Care news
      • Cheshire and Merseyside Resilience Hub
      • Ambition Sefton
      • Local Services Division absence reporting
      • Finding your Local Division On Call documents via YourSpace
      • Older people’s complex care service
      • Mossley Hill goodwill gesture
      • Mossley Hill Hospital Update
      • Garden Makeover at Specialist Dementia Unit
      • Mental health text support for people living in Liverpool and Sefton
      • Farewell to Paul Hardiman
      • Call for clinical supervisors
      • Brave the shave
      • Postgraduate Certificate Applied Psychological Interventions (Pg.Cert. API)
      • Ambition Sefton
      • CCGs invite residents to attend virtual Big Chats
      • Site power down at Clock View
      • Farewell to Rita Bedson
      • New dementia garden
      • Show support for Brunswick ward's Marie Curie charity event
      • Update on new mental health hospital for Liverpool
      • Broadoak Car park will be closed due to re-surfacing at the weekend
      • Broadoak car park closure
      • Windsor House Staff Welcome Workshop
      • Happy retirement Cath
      • The Broadoak car park will be closed for the final time, from 8pm on Friday evening
      • Are you a mental health professional in Liverpool?
      • Change to RiO form
      • The Broadoak car park will be closed on Saturday evening
      • Hark! A new name for older people’s unit
      • Andrew Garrity’s Retirement
      • Sad news - Paul Foy
      • Introducing our newly appointed Freedom to Speak Up Guardian
      • Happy retirement Jackie Scott
      • Introducing the new Named Professional Safeguarding Adults for Local Division
      • Goodbye and thank you to our Liverpool Supported Living Service colleagues
      • Cycling for Broadoak
      • Views wanted for improving mental health and wellbeing
      • Farewell to Rose Dritseli
      • Reflecting on the Jubilee weekend
      • Norris Green Hub to reopen from 25 July
      • Mersey Care end dormitory wards in Liverpool
      • Happy retirement and happy birthday to Nita Moore
      • St Helen's Recovery Team - days out!
      • Dr Mark Allington is retiring!
      • Clock View power outage
      • 20 Years of Chart Marked at South Sefton Neighbourhood Centre
      • Clock View has been shortlisted!
      • Fundraising Nurses
      • Lower My Drinking App
      • Sad news - Sue Molyneux
      • Updated contact details for Knowsley Mental Health Service
      • Step forward - widening access for ethnic communities
      • Brittney’s story and Sefton Crisis Café
      • Amendments to RiO Outcome Measure Forms - 8 February 2023
      • Justine Nakimuli - Freedom to Speak Up Guardian
      • Mossley Hill ground breaking
      • Is Psychiatry working? – a BBC Radio Four report
      • Clock View Hospital Architecture Today Awards winner
      • Mental Health Triage car – BBC Radio Merseyside
      • Nutrition and Hydration Week celebrations
      • Happy 80th Birthday to Rita McGarry!
      • NHS ex armed forces mental health and wellbeing services
      • Congratulations to Indira
      • Suicide prevention expert joins Mersey Care
      • Help shape the future of mental health research
      • Coronation Celebrations Heys Court and Fern Ward
    • Mental health law
      • Mental health law
      • Mental Health Act
      • Mental Capacity Act
      • Liberty Protection Safeguards (LPS)
    • Mid Mersey Division
      • Mid Mersey Division
      • Care Collaboratives
        • Care Collaboratives
        • Learning Disability Care Collaborative
          • Learning Disability Care Collaborative
          • Practitioner Reference Group for Learning Disabilties (PRG4LD)
          • Greenlight Toolkit
          • Training packs and resources
          • Stopping Over-Medication of People with a Learning Disability, Autism or Both (STOMP)
          • Clinical pathways and guidance
          • Accessible Covid resources and guidance for learning disability services
      • IT support for colleagues using a North West Boroughs device
      • Kinnect
        • Kinnect
        • Family support lead
      • Knowsley 0-19 transfer
        • Knowsley 0-19 transfer
        • Background
        • Staff consultation and engagement
        • FAQs
        • Your wellbeing
        • Previous communications
        • About Wirral Community Health and Care
        • Measures
        • Knowsley 0-19 vacancies
      • Lesson learned framework
        • Lesson learned framework
        • Lessons learned tools and processes
        • Resources and templates
        • Sharing learning
        • Lessons learned FAQs
      • Mid Mersey division COVID-19 staff guidance
      • Mid Mersey news archive
      • Mid Mersey division policies and procedures guidance
        • Mid Mersey division policies and procedures guidance
        • Retired North West Boroughs policies and procedures
      • Mid Mersey Division HR guidance
      • Physical health in-reach hub
      • Transfer to Mersey Care - Mid Mersey division
      • Translation and interpretation provision
    • Mid Mersey news archive
      • Mid Mersey news archive
      • To our newest colleagues, welcome to Mersey Care!
      • IT user information from Informatics Merseyside
      • Staff communications channels from 1 June
      • Covid-19 procedures and workplace guidance after 1 June
      • Informatics update for former North West Boroughs staff
      • Finding your way around YourSpace
      • A message from the Organisational Effectiveness and Learning Team
      • Voicemail issues
      • Live Q&A for former NWBH staff
      • IMPORTANT: Opting out of the NHS Pension Scheme – new information
      • Recording of latest Q&A
      • Daily COVID sit-rep submissions for former North West Boroughs staff
      • IMPORTANT: Opting out of the NHS Pension Scheme – new information
      • Microsoft Teams issues
      • Live Q&A for former NWBH staff - Wednesday, 2 September
      • Learning Disability Awareness Week
      • Transfer of nhs.net accounts to Mersey Care server
      • Mental health text support for people living in Mid Mersey
      • Mid Mersey division policies and procedures guidance
      • Recording your lateral flow results
      • Translation and interpretation services
      • Changes to breakaway training for inpatient staff
      • Your Recognition is now open to former North West Boroughs staff
      • Mid Mersey safety planning refresher
        • Mid Mersey safety planning refresher
        • Recording of training
      • PDR season is here!
      • Helping you settle in at Mersey Care briefings
      • IMPORTANT: Changes to COVID-19 procedures for Mid Mersey division staff
      • Rio process for patients moving between Wigan and Mid Mersey inpatient wards
      • Autism training for Mid Mersey mental health practitioners
      • Where to get your news and updates going forward
      • Recording of latest Q&A
      • St Helens and Knowsley Specialist Palliative Care Team – reduced capacity
      • Confidential Enquiry into Patient Outcome and Death in Physical Health study
      • PDR season is well underway
      • Alan Rooney retires
      • Mortality Reviews for Mid-Mersey deaths
      • Changes to Rio courses
      • New contact number for Knowsley Children’s Services
      • Future of executive live Q&As
      • Halton and Warrington - changes to pathology and radiology test request process
      • New dates: Autism and Mental Health Training
      • COVID-19 booster in Cheshire and Merseyside
      • Media enquiries
      • New training added to e-learning
      • Contact Cares telephone lines are now working
      • 329 Rapid Tranquilisation E-Learning module
      • Friends and Family Test materials
      • Launch of eRisk training for Mid Mersey Division – 6 December
      • Overtime available for Health visitors and Nursery Nurses in Knowsley
      • Auden Anglers Association - Fishing club
      • Service change - Warrington Recovery Team
      • Breakaway Training
      • Car parking permits for staff based at Halton Hospital
      • Festive message from Senior Leadership Team
      • Research & Audit Forum on 11 January 2022 - Cancelled
      • Clinical Skills.net accounts
      • HealthRoster and Employee Online
      • CAMHS Focus Groups
      • Goodbye and thank you to our Knowsley 0-25 services
      • Look Say Sing Play (LSSP)
      • Transfer of 0-25 Knowsley services
      • Best wishes to Angela Ryan
      • Integrated Community Equipment Service – Knowsley
      • Planned network downtime
      • Mental Capacity advice and support for Mid Mersey Division
      • Happy retirement to Julie Clarke
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