Supportive eObservations (eObs) is going live

Applicable to: Inpatient wards using Rio

Following the pilot of Rio eObservations, inpatient staff feedback has led to the development of a new Supportive eObservation app integrated with Rio. This app allows staff to record and view inpatient supportive observations on a mobile device at the patient’s side, providing alerts when observations are due and overdue.

Supportive eObservations is expected to deliver improved value to the front-line delivery of patient care, improve quality and safety and the quality and accuracy of clinical activity.

Access to eObs mobile devices will require staff to logon using their Mersey Care email address and computer password.

Action: All staff (substantive, bank and agency) who are required to complete Supportive Observations and work across the six pilot wards below must ensure they are able to logon onto a Trust computer before the go live dates stated.  Password resets can be requested via IT Service Desk.

Pilot wards

Training: An eObs User Guide will be available on each pilot ward. All staff must read this guidance and complete a competency assessment before using the new system.

IT Service Desk: Select the Self-Service icon on computer desktops to log and track the progress of IT requests online or call 0151 296 7777