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Easy read is information presented in an accessible format that allows service users to gain more understanding than from a normal document. Simple, plain English is used along with imagery and clear…

Here you will find user guides for each stage of the recruitment process including how to use and navigate our Trust recruitment system (Trac).

Ask, Listen, Do, (ALD) was introduced by NHS England (2018) as part of a Service Development Improvement Plan (SDIP) for NHS providers to improve experiences and outcomes for children and adults who…

To care for a person as an individual means being sensitive to their unique set of relationships with family, friends, carers, other loved ones, and their community. Providers of palliative and end of…

Recently, there has been a large increase in the number of scam emails targeting NHS organisations - including recent local examples such as the one pictured below. Cyber crime groups are…

This page is regularly updated for staff moving to the new 80 bed mental healthcare facility in Mossley Hill. There are details of the org change process, transport information and a CGI fly-though of the development.

The Customer Service Practitioner Level 2 Apprenticeship is a business administration qualification suitable for anyone in an entry-level customer-facing based role. This program is designed to…