Community Services

Our staff deliver community health services to people in their own homes, in locations including health centres and clinics, NHS Walk-in Centres and an older adults intermediate care ward at Aintree University Hospital site.

We are the largest provider of 0 to 19 services across Liverpool and Sefton, working in partnership to improve the health and wellbeing of 160,000 local children and their families.

We also deliver specialist dental health care, therapies, medicines management and nutrition and dietetics service. Our teams work closely with GPs and other health and social care services to ensure patients are cared for with the best support, closer to their home.

Our community nurses enable people to be cared for in their own community and remain as independent as possible, rather than having to go to hospital. Many of these services are delivered out of hours, 24 hours, seven days a week.

Every year our staff deliver care to thousands of patients and at the same they will be talking to their families, carers and their communities. These hundreds of thousands of interactions mean that our staff are best placed to understand patients’ holistic health and social needs, including education, prevention and self care.

Services

Our stories

  • Category: Community Care

    Safer sleep – a partnership approach to preventing sudden, unexpected deaths of infants

    19 December 2024

    Earlier this year, Lisa Marshall, Mersey Care’s Operational Manager for Children and Young People (0-5), received a Chief Superintendent’s Commendation from Merseyside Police in recognition of the trust’s work developing a Safer Sleep initiative across Liverpool and Sefton and you can watch an interview with other partners here.

  • Category: Community Care

    BBC North West Tonight visited our MSK Community Appointment Day in Huyton

    13 December 2024

    Patients were able to attend a local sports centre where they discussed their needs with MSK clinicians, physiotherapists, AHPs, charities, voluntary services and other community services.

  • Category: Community Care

    Knowsley Bladder and Bowel

    13 December 2024

    Knowsley Continence Service has changed its name to Bladder and Bowel and has migrated to EMIS, you are no longer able to complete an internal referral via RIO. Nursing Services within the same EMIS Org can complete an inbound referral. To refer a patient please complete the internal referral form and send to the new email address knowsleybladderandbowel@merseycare.nhs.uk

  • Category: Community Care

    New click and collect service for equipment

    10 December 2024

    Our Liverpool Community Equipment Service has introduced a new click and collect service from their site at Mersey Reach in Bootle. When prescribers order in the normal way, they can now select ‘collect equipment from my local depot’ on the delivery page to enable click and collect, which includes same day collection. This new service will enable prescribers to issue equipment direct at patient appointments. For more information contact community.equipment@merseycare.nhs.uk

  • Category: Community Care

    SCHEDULED WORK NOTIFICATION - EMIS Web for Community

    10 December 2024

    Community EMIS Web will be upgraded with the latest Medical Knowledge Base (MKB) file, which includes updated background codes.