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  • Emergency Preparedness, Resilience and Response (EPRR) or Emergency Planning EPRR is defined by responsibilities under the Civil Contingencies Act 2004.  All NHS funded organisations must have…

  • Our patients, service users, carers, families and the public are at the heart our ambition to deliver perfect care. By actively engaging and listening to people who use and care about our services, we…

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  • Every service user or patient has the right to expect a consistently excellent standard of care every time they access our services, including safety, clinical effectiveness and experience Our…

  • Mandatory Training As an employee of Mersey Care, you are required to complete your mandatory and role specific training, either as part of your induction or as an existing employee. This will…

  • Communicating with empathy in response to data breaches Data protection is fundamentally about people, not just systems or technology. The information we handle reflects the lives of individuals…

  • A data flow mapping exercise is undertaken to document the data that flows in, around, and out of information processing systems or services across the Trust. This has a particular focus on personal…

  • World Menopause Day is held every year on 18 October For 2025, the theme was 'Lifestyle Medicine', so we took opportunity to raise awareness about menopause and share the support available…