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  • Mersey Care is committed to looking after our colleagues to ensure our staff feel valued and supported, as echoed in our 2028 vision. We work towards creating a friendly flexible working culture…

  • The UK Government definition, taken from the Serious Violence strategy is; “County lines is a term used to describe gangs and organised criminal networks involved in exporting illegal drugs…

  • Use evidence based tools to aid decision making. Our regional and local model for planning care for palliative and EOLC patients is the North West Model for Life Limiting Conditions (NWM). This should…

  • Staff compliance with Bare Below the Elbow (BBE) has reduced across the Trust. This is a risk for patients and staff What is Bare Below the Elbow (BBE)? Bare Below the Elbow (BBE) is a term used…

  • What is Neglect? The persistent failure to meet a child's basic physical and/or psychological needs, likely to result in the serious impairment of the child's health or development. Neglect…

  • As of October 2025, YourInsights now provides a digital front door to all Business Intelligence (BI reporting), including the new Our People and Our Services dashboards. Frequently Asked Questions…

  • This page is under development  We are currently working on a suite of resources to better support managers.  If you have any ideas or things that you'd like to see here, please…