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We are working with our care home staff, residents, families and other partners to deliver services in care homes in a collaborative way so that together we can provide personalised care, improve…

As a gesture of thanks for taking the time to give your feedback, staff who provided consent during the 2024 staff survey were entered into an individual prize draw with a range of items on offer…

Zero Falls in Our Care is one of Mersey Care's Perfect Care Goals for 2023-2024. This page has been developed as a resource to support staff with making improvements and changes in their…

What is a Professional Nurse Advocate? The Professional Nurse Advocate (PNA) programme was launched in March 2021 with the intention of improving the patient experience through enhanced quality of…

Sharing Information for Direct Care Staff are reminded that, when providing direct care to a patient and in order to provide a comprehensive service, relevant and pertinent information can be…

To further grow and improve our wellbeing offer, we want to create a resource for staff to boost your social wellbeing. This aims to support connectedness, belonging, community social value and local…

Community mental health services recognise and appreciate the valuable contribution that people with lived experience (either directly or as a carer) bring to the organisation. We have been increasing…

The Business Administrator L3 is a business administration qualification suitable for anyone in an administration role. This programme is designed to equip individuals with the knowledge, skills,…

And the winners are... Well done to all of our winners and our shortlisted finalists at The Stars Awards evening, you should all be very proud.