Publish date: 8 January 2024

Right Care Right Person.PNGThis new national partnership agreement aims to make sure vulnerable people are given the right support by the right agency when they need it. Police officers often look after people with mental health or social care needs who require specialist medical care that they’re unable to provide. This impacts the vulnerable person and can escalate the situation. It means, for example, our teams will approach families, or known associates, in the case of vulnerable missing people, before escalating to the police.

Achieving positive results depends on enabling other agencies and capturing the views of service users to understand the impact of the change.

RCRP goes live within Cheshire Constabulary on 8 January 2024 (Merseyside will follow). It won’t stop police attending incidents where there’s a threat to life or a crime is being committed as they have a duty to protect our communities and will continue to do so. RCRP is about working in partnership to ensure vulnerable people are given appropriate care by the appropriate agency. Our liaison and diversion and triage car services, acknowledged as effective and appropriate, are separate and will co-exist within this approach. Click here for Q&As.

Cheshire Constabulary will no longer act as incident coordinators for partners or the public. Where they are able, people will be asked to call other service providers as they’re best placed to answer questions about their needs. Local authority referral hubs have been added to the force website so the most appropriate service can be chosen and it’s where callers will be signposted to: Right Care, Right Person | Cheshire Constabulary

Please make sure that you’re familiar with these sites and are aware what NHS, local authority and voluntary/third sector services are available. If you have any queries or questions please contact the RCRP team on rightcare.rightperson@cheshire.police.uk

For detail on the National Partnership Agreement: Right Care, Right Person, click here. See the attached PowerPoint for RCRP overview.