Publish date: 7 November 2023
In March, we launched approximately 140 Access Guides for our sites, available via AccessAble’s website and app and we are also linking them to our website. These were created based on information collected by the AccessAble surveyors’ on-site assessments.
The Access Guides will significantly enhance patient experience by providing patients and visitors the accessibility information they need before they come to our locations. These guides do not rate or judge the accessibility of a site: they explain what is available so that patients and visitors can be better informed about the facilities.
It is important to keep the guides as up-to-date as possible and our review is now on. Surveyors will be visiting sites this month and next, carrying an ID badge and a letter of authority from the Patient and Engagement Team.
If you have any queries, please contact Cara Donnelli-Hunn, Social and Inclusion Officer, Cara