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Using YourInsights YourInsights is the digital front door to access all Business Intelligence (BI) reporting. A training guide on the BI Hub describes how to: Access YourInsights Search for…
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Following the Flexible Working TWSS/IM pilot, we now have a number of flexperts you can reach out to for general advice and support. Feel free to email them directly with any queries or to arrange…
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During the consultation period, staff will be able to request a one to one interview with either Jacqueline O’Riley or Ann Lamkin and one of the Operational Managers to discuss any concerns you…
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Director of Medical Education - Indira Vinjamuri, Tel. 07467357527, Indira.Vinjamuri@merseycare.nhs.uk Associate Director of Medical Education (Postgraduate) - Ashley Baldwin, Tel.…
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KPIs have been developed to mirror NICE quality statements and quarterly audits to be developed to support analysis of the quality behind the data. A dashboard is being developed to monitor…
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The org change process ran through February and March 2025 in for colleagues at Windsor and Broadoak. The new state of the art facility will have improved facilities and modernised…
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Travel Q: What does Mersey Care consider reasonable distance to travel for work? A: This is not prescriptive and is based on reasonableness i.e. how far does the colleague currently travel for…
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Liverpool City Council (LCC) have notified the Trust that we will no longer carry out statutory activity on their behalf in relation to Care Act 2014, specifically the assessment of care and support…
File results
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SA12 Domestic Abuse
This policy covers the following key issues: This policy has been updated with key information from Domestic Abuse Act 2021 and The Domestic Abuse Statutory Guidance, issued under this legisation. The Domestic Abuse Act 2021 and the statutory guidance are aimed at statutory and non-statutory bodies working with victims, including children or perpetrators of domestic abuse. It is designed to support organisations, such as the NHS, to identify and respond to domestic abuse, as well as promote best practice. • All Trust staff to have an increased awareness and access to training on domestic abuse and how to respond • Roles, responsibilities and accountability in relation to statutory duties to safeguard and promote the welfare of children and adults where domestic abuse is identified • Enable staff to ask appropriate questions about domestic abuse as part of their assessment process • Enable managers and staff to provide support and guidance to staff and service users who disclose domestic abuse • Ensuring appropriate and effective management of allegations of domestic abuse against a health care professional • Clarity in relation to information sharing • Domestic Abuse Practice Guidance has been issued in Appendix 1 to ensure a standarised response to Domestic Abuse across the Trust footprint, rooted in legislation, statutory guidance, evidence and learning.
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Absent Without Leave (AWOL) Procedure
The purpose of this procedure is to ensure an effective and consistent response to reports of service users who are either detained under the Mental Health Act (MHA) 1983 (as amended 2007) or under Deprivation of Liberty Safeguards (DoLS) as per the Mental Capacity Act (2005) who abscond from an inpatient setting; are absent without leave (AWOL); or fail to return from a period of leave and how to return them safely to the ward if appropriate.
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MMP46 Medicines Management in the IV Therapy Team
This procedure provides guidance on practice and processes to support the administration and transport of intravenous (IV) drugs and emergency administration of adrenaline injection. It is inclusive of record keeping and training requirements to promote safe delivery of care.
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SD51 NEWS2-Management and Recognition of the Deteriorating Patient (National Early Warning Scores) and Recognition of Sepsis
This document is for Mental Health Care, Secure & Learning and Disability Care and Community Care Divisions and clarifies the responsibility of Mersey Care NHS Foundation Trust clinicians in respect of patients’ physical health care needs and establishes standards of physical health examination and assessment in clinical services
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SA05 Reporting, Management & Investigation of Claims
Effective and timely investigation and response to any negligence claim. Reduce the incidence of adverse impact of claims by adopting a prudent risk management approach.
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HR11: Supporting Improvement
TO PROVIDE A FRAMEWORK FOR THE TRUST TO SUPPORT COLLEAGUES WITH PERFORMANCE IMPROVEMENT CONCERNS; ENCOURAGING COLLEAGUES TO ACHIEVE EFFECTIVE WORK STANDARDS AS DESCRIBED IN THEIR JOB DESCRIPTION AND THE TRUSTS STAFF CHARTER.
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SD29 Physical Health Care (Mental Health and Learning Disabilities)
This document clarifies the responsibility of Mersey Care NHS Foundation Trust Clinicians in respect of service users’ physical health care needs and establishes standards of physical health examination and assessment on admission to inpatient wards
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SA57 Associate Hospital Managers
This policy provides guidance to Non-Executive Directors, AHMs, MHA Services staff and, more widely, all Trust staff on the governance arrangements surrounding the Trust’s appointment of, and ongoing relationship with, AHM volunteers
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HR34 Personal Relationships at Work
To provide a framework to support the effective management of personal relationships at work, so that personal relationships between colleagues or between colleagues and patients / service users do not compromise their work or lead others to believe that they might
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MMP11 Discharge Medicines Services (SOP)
The Discharge Medicines Service enables NHS Trusts to send referrals direct to the nominated community pharmacy of patients who are eligible and would benefit from extra guidance around newly prescribed medicines, including a copy of the patient's discharge prescription, aiming to reduce re-admissions to hospital. The automated referral process and eligibility are determined in this SOP.