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Your Voice Your Change is a methodology used at Mersey Care to listen to our workforce in more depth than a survey approach allows. Over the years it’s been used to inform our strategic plans,…

The Customer Service Practitioner Level 2 Apprenticeship is a business administration qualification suitable for anyone in an entry-level customer-facing based role. This program is designed to equip…

The NHS definition of flexible working is: “An arrangement which supports an individual to have greater choice in when, where and how they work.” This may include changes to…

Action Date Paper to be presented at Place SLT for approval. completed Paper to be presented at Divisional SLT…

We are working with our care home staff, residents, families and other partners to deliver services in care homes in a collaborative way so that together we can provide personalised care, improve…

Multi-Agency Risk Assessment and Arrangements Meeting (MARAM) What is it? The MARAM was developed for adults who are considered to have the mental capacity to make choices that we believe places…

Self help guides Created by NHS Clinical Psychologists with insights from service users, volunteers, and healthcare staff at the Trust. Our self help guides cover a range of health topics such as…

The Training section serves as a comprehensive hub for your digital training needs. The hub provides information and links to support you to access the digital training required for your role.…

Debt Awareness We know money and mental health are intertwined. 95% of people in the UK worry about their financial situation and say that it has a negative impact on their wellbeing.  …