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Ask, Listen, Do, (ALD) was introduced by NHS England (2018) as part of a Service Development Improvement Plan (SDIP) for NHS providers to improve experiences and outcomes for children and adults who…

To care for a person as an individual means being sensitive to their unique set of relationships with family, friends, carers, other loved ones, and their community. Providers of palliative and end of…

Career engagement develops insight into roles to provide a deeper understanding of the skills and knowledge required for the workplace.

“…medicine is not merely about performing tests or surgeries, or administering drugs… For as skilled and knowledgeable as my caregivers are, what matters most is that they have…

The NHS definition of flexible working is: “An arrangement which supports an individual to have greater choice in when, where and how they work.” This may include changes to…

Welcome to Mersey Care This area has been developed to help you learn more about the Trust, our plans for the future and how we will work together to achieve our perfect care goals. Click on the…

This improvement work has a real focus on community mental health provision to complement urgent care and inpatient services. The team is looking at: Standardisation of practice Improved…

Emails containing sensitive information sent to and from health and social care organisations must be encrypted. NHS organisations must adhere to NHS England’s secure email standard (DCB1596) so…